35
502-3000 Series Ztron
TM
Point Level Control
Troubleshooting
5.9 Equipment Return
(cont.)
To obtain a return authorization (RA#), contact the Service
department at 1-800-527-6297 (US and Canada) or
1-215-674-1234 (International). Please provide the following
information:
Model Number of Return Equipment ____________________
Serial Number _________________________________________
Original Purchase Order Number _______________________
Process Materials that equipment has been exposed
to _____________________________________________________
MSDS sheets for any hazardous materials
Billing Address ________________________________________
______________________________________________________
Shipping Address ______________________________________
______________________________________________________
Purchase Order Number for Repairs _____________________
Please include a purchase order even if the repair is under
warranty. If repair is covered under warranty, you will not be
charged.
Ship equipment freight prepaid to:
AMETEK Drexelbrook
205 Keith Valley Road
Horsham, PA 19044
COD shipments will not be accepted.
5.10
Field Service
Trained field service personnel are available on a time-plus-
expense basis to assist in start-ups, diagnosing difficult appli-
cation problems, or in-plant training of personnel. Preventa-
tive Maintenance and Calibration Certification service con-
tracts are also available to maintain plant efficiency. Contact
the Service department for further information.
5.11
Customer Training
Instrument Training Seminars for customers are conducted at
the factory. These sessions, guided by Drexelbrook engineers
and specialists, provide detailed information on all aspects of
level measurement, including theory and practice of instru-
ment operation. Contact the Training Department for further
information.
