L-Series and FCS-18 Graphical User Interface User Manual
Rev D – March 2011
California Instruments
105
13.5 Parameter conflicts
Parameter conflicts arise when the LSGUI sends commands to the L-
Series source that conflict with each other or violate any of the hardware and
configuration limits. This is largely avoided by the LSGUI program in that it
checks against limits any time the user enters or changes a value. There is
one exception in the Steady State screen where raising the voltage while the
frequency is programmed below 45 Hz (derated voltage area). This may
cause the voltage to exceed the maximum rated value. You can work around
this easily by lowering the voltage.
13.6 Problems not listed
If none of the problems you are experiencing are covered in this chapter
or none of the suggested remedies proves successful, you may have
encountered a program fault (also known as a software bug). It is also
possible that the software does not handle the L-Series configuration you
have properly. This is most likely if the unit you are using was sold as a
special. Special may have non-standard firmware or configuration data that is
not handled properly by the LSGUI program.
In either case, we suggest you send in a problem report form located in
section. Make a copy of the manual page containing the problem
report/change request form and use this rather than writing on the original.
For expediency, you may wish to fax the form rather than mail it. You should
receive a confirmation of receipt of your problem report within a few days. If
you have a fax number, please specify it on the form so we may fax a
response. This will expedite resolution of your problem and avoid problems
with time zone differences between continents.
DISCLAIMER
: Sending in a problem report does not imply that California
Instruments will resolve any problem you may encounter. While California
Instruments will make any reasonable attempt to resolve the issue, the
nature of this software and its close interaction with the Windows 3.11™ or
Windows 95™ and the National Instruments IEEE interface DLL implies that
some problems may not be within California Instruments’ sphere of control.
In these cases, we will attempt to refer you to other sources for problem
resolution.
