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4

thank you

 for purchasing this water heater.  Properly installed and 

maintained, it should give you years of trouble free service.
Abbreviations Found In This Instruction Manual:

•  AHRI - Air Condition, Heating and Refrigeration Institute

•  ANSI - American National Standards Institute

•  ASME - American Society of Mechanical Engineers

•  NEC - National Electrical Code

•  NFPA - National Fire Protection Association

•  UL - Underwriters Laboratory

PrEPArInG for thE InstALLAtIon

1.  Read the “General Safety Information” section of this manual first and 

then the entire manual carefully. If you don’t follow the safety rules, the 

water heater may not operate safely. It could cause DEATH, SERIOUS 

BODILY INJURY AND/OR PROPERTY DAMAGE.

 

This manual contains instructions for the installation, operation, 

and maintenance of the electric water heater.  It also contains 

warnings  throughout  the  manual  that  you  must  read  and  be 

aware of.  All warnings and all instructions are essential to the 

proper operation of the water heater and your safety.  

rEAd 

thE EntIrE MAnuAL BEforE AttEMPtInG to InstALL 

or oPErAtE thE wAtEr hEAtEr.

 

Detailed installation diagrams are in this manual. These diagrams will 

serve to provide the installer with a reference for the materials and 

method of piping suggested. IT IS NECESSARY THAT ALL WATER 

PIPING AND THE  ELECTRICAL  WIRING  BE  INSTALLED AND 

CONNECTED AS SHOWN IN THE DIAGRAMS.

 

Particular attention should be given to the installation of thermometers 

at the locations indicated in the diagrams as these are necessary for 

checking the operation of  the heater.

  Be sure to turn off power when working on or near the electrical 

system of the heater. never touch electrical components with wet 

hands or when standing in water. 

When replacing fuses always use 

the correct size for the circuit. see page 13.

 

The principal components of the heater are identified on pages  7 & 8. 

The model and rating plate on page 6 interprets certain markings into 

useful information. Both of these references should be used to identify 

the heater, its components and optional equipment.

2.  The  installation  must  conform  with  these  instructions  and  the 

local code authority having jurisdiction and the requirements of 

the power company. In the absence of local codes, the installation 

must comply with the current editions of the National Electrical 

Code,  NFPA  70  or  the  Canadian  Electrical  Code  CSA  C22.1. 

The National Electrical Code may be ordered from: National Fire 

Protection Association, 1 Batterymarch Park, Quincy, MA 02269. 

The  Canadian  Electrical  Code  is  available  from  the  Canadian 

Standards  Association,  8501  East  Pleasant  Valley  Road, 

Cleveland, OH 44131.

3.  If  after  reading  this  manual  you  have  any  questions  or  do  not 

understand any portion of the instructions, call the toll free number 

listed on the back cover of this manual for technical assistance. 

  A sample rating plate is shown on page 6 of this manual. In order 

to expedite your request, please have full model and serial number 

available for the technician.

4.  Carefully plan your intended placement of the water heater.  Examine 

the location to ensure the water heater complies with the “Locating 

the New Water Heater” section in this manual.

  Installation and service of this water heater requires ability equivalent 

to that of a licensed tradesman or qualified agency (page 2) in the 

field involved. Plumbing and electrical work are required.

5.  For installation in California this water heater must be braced or 

anchored  to  avoid  falling  or  moving  during  an  earthquake.  See 

instructions for correct installation procedures. Instructions may be 

obtained from California Office of the State Architect, 1102 Q Street, 

Suite 5100, Sacramento, CA 95811.

6.   Massachusetts Code requires this water heater to be installed in 

accordance with Massachusetts 248-CMR 2.00: State Plumbing Code 

and 248-CMR 5.00.

IntroduCtIon

SAFE INSTALLATION, USE AND SERVICE.....................................

2

GENERAL SAFETY INFORMATION .................................................

3

TABLE OF CONTENTS .....................................................................

4

INTRODUCTION ...............................................................................

4

 

Preparing for the New Installation .............................................

4

DIMENSIONS AND CAPACITIES DATA ...........................................

5

APPROVALS .....................................................................................6

FEATURES AND COMPONENTS .................................................

7-8

LOCATING THE NEW WATER HEATER ..........................................

9

INSTALLATION ...............................................................................

10

 

Required Ability ........................................................................

10

 

General ....................................................................................

10

 

Mixing Valve Usage .................................................................

10

 

Chemical Vapor Corrosion .......................................................

10

 

Circulating Pump .....................................................................

10

 

Insulation Blankets ..................................................................

10

 

Temperature-Pressure Relief Valve ....................................

10-11

 

Water Line Connection ............................................................

11

 

Closed Water System ..............................................................

11

 

Thermal Expansion ..................................................................

11

ELECTRICAL ..................................................................................

12

OPERATION ....................................................................................

19

 

General ....................................................................................

19

 

Filling the Water Heater ...........................................................

19

 

Start Up ...................................................................................

19

 

Draining the Water Heater .......................................................

19

TEMPERATURE REGULATION .....................................................

20

 

High Temperature Devices ......................................................

20

 

Thermostat Controls ................................................................

20

 

Thermostat Settings – Surface Mount Control Models ............

20

 

Thermostat Settings – Electronic Control Models ...................

21

ELECTRONIC CONTROL MODELS OPERATION .........................

21

 

Control System Features .........................................................

21

 

Control System Navigation ......................................................

21

 

Desktop Screen ..................................................................

21-23

 

Temperatures Menu ............................................................

23-24

 

Temperature Settings ..............................................................

24

 

Heater Status Menu .................................................................

25

 

Economy Mode Setup Menu ..............................................25-26

 

Economy Mode Settings .....................................................26-28

 

Alarm Output Setup Menu .......................................................

29

 

Display Settings Menu .............................................................

29

 

Heater Information Menu ....................................................

29-30

 

Current Fault / Alert Menu .......................................................

30

 

Fault Occurrence Menu ...........................................................

30

 

Restore Factory Defaults Menu ..........................................

30-31

MAINTENANCE ..............................................................................

31

 

General ...............................................................................

31-32

 

Flushing ...................................................................................

32

 

Sediment Removal ..................................................................

32

 

Water and Lime Scale Removal .........................................

32-33

TROUBLESHOOTING CHECKLIST ...............................................

34

 

Not Enough or No Water

 .........................................................

34

 

Water Heater Makes Strange Sounds .....................................

34

 

If You Cannot Identify or Correct the Source of Malfunction ............

17

 

Leakage Checkpoints ..............................................................

35

PIPING DIAGRAMS ...................................................................36-47

MANIFOLD DIAGRAMS ..................................................................

48

PARTS LIST ...............................................................................

48-49

WARRANTY ....................................................................................

51

tABLE of ContEnts

Summary of Contents for ITCE31-119

Page 1: ...eference COMMERCIAL ELECTRIC WATER HEATERS Thank you for buying this energy efficient water heater We appreciate your confidence in our products MODELS STCE31 50 80 119 ITCE31 50 80 119 INSTALLATION O...

Page 2: ...testing or replacement of gas piping or b the connection installation testing repair or servicing of appliances and equipment that is experienced in such work that is familiar with all precautions req...

Page 3: ...y may also cause erratic control system operation on ELECTRONIC CONTROL models This water heater must be connected to a grounded metal permanent wiring system or an equipment grounding conductor must...

Page 4: ...ey Road Cleveland OH 44131 3 If after reading this manual you have any questions or do not understand any portion of the instructions call the toll free number listed on the back cover of this manual...

Page 5: ...109 98 89 82 76 70 27 92 151 369 276 221 184 158 138 123 111 101 92 85 79 30 102 390 410 307 246 205 176 154 137 123 112 102 95 88 36 122 868 492 369 295 246 211 184 164 148 134 123 113 105 40 5 138...

Page 6: ...tional Sanitation Foundation NSF 5 requirements LISTED 22U1 No OF WATTS PHASE VOLTS AC ELEMENTS EACH RATED MEASURED WATTS COMMERCIAL STORAGE TANK WATER HEATER MODEL NUMBER SERIAL NUMBER ITEM ID PART N...

Page 7: ...7 FEATURES AND COMPONENTS ELECTRONIC CONTROL MODELS Figure 2...

Page 8: ...8 FEATURES AND COMPONENTS SURFACE MOUNT CONTROL MODELS Figure 3...

Page 9: ...tank or connections will not result in damage to the area adjacent to the heater or to lower floors of the structure Close to the point of major hot water usage and the power supply Hot water piping a...

Page 10: ...hysically developmentally disabled If anyone using hot water in your home fits into one of these groups or if there is a local code or state law requiring a maximum water temperature at the hot water...

Page 11: ...the building Shall not have any valve or other obstruction between the relief valve and the drain The temperature pressure relief valve must be manually operated at least once a year Caution should be...

Page 12: ...protection and disconnect switch The water heater should be grounded in accordance with national and local codes Voltage applied to the heater should not vary more than 5 to 10 of the model and rating...

Page 13: ...element current sensors for monitoring the power circuits Refer to the control circuit label on the water heater for details The CCB is powered by a small 120V 24V transformer The control circuit oper...

Page 14: ...14 CCB CENTRAL CONTROL BOARD CONTROL CIRCUIT DIAGRAM ELECTRONIC CONTROL MODELS Figure 6 WIRING DIAGRAMS...

Page 15: ...the heater circuits and includes wiring diagrams All heater circuits are designed for 60 50 hertz alternating current The water heater circuit wiring is 12 AWG AWM or TEW type rated 600 volts 105 C F...

Page 16: ...to terminal L1 with black wires 3 Reconnect all yellow wires to terminal L2 with red wires 4 Connect incoming power to terminals L1 and L2 CONVERSION TO THREE PHASE When heater is shipped for connect...

Page 17: ...page 8 The following describes the heater circuits and includes wiring diagrams All heater circuits are designed for 60 50 hertz alternating current The water heater circuit wiring is 12 AWG AWM or T...

Page 18: ...nect all red wires to terminal L2 with yellow wires 5 Connect incoming power to terminals L1 and L2 CONVERSION TO THREE PHASE When heater is shipped for connection to a single phase electrical service...

Page 19: ...Models only 4 Turn on the electrical disconnect switch 5 Observe the operation of the electrical components during the first heating cycle Use care as the electrical circuits are energized 6 Close the...

Page 20: ...ed in this instruction manual are equipped with adjustable thermostat controls to control water temperature Hot water temperatures required for automatic dishwasher and laundry use can cause scald bur...

Page 21: ...djustable 1 to 20 differential set points for each bank First bank on is the last bank off Helps reduce operating costs during low moderate loads CONTROL SYSTEM NAVIGATION The UIM User Interface Modul...

Page 22: ...control system has initiated heating operation Heating elements icon for a water heater equipped with 1 Bank of heating elements Each circle represents one heating element Each diagonal row of 3 elem...

Page 23: ...played in this menu Economy Mode Setup Seven day 24 hour time clock with temperature set back capability to reduce operating costs during unoccupied or reduced demand periods Alarm Output Setup The co...

Page 24: ...g This can improve the precision of temperature control in the storage tank and at points of use This feature can also be used to compensate for building recirculation loops hot water returning to the...

Page 25: ...on off status of each Bank of heating elements Yes On No Off Alarm Condition Displays the status of the user definable Alarm Output function see Alarm Output Setup Menu Yes alarm condition has been m...

Page 26: ...tional Buttons on the display changes as you navigate through the various menus and screens Use the Up Down buttons to select highlight in black the Economy Mode Setup menu from the Main Menu Press th...

Page 27: ...ges to ACCEPT CANCEL when the adjustment mode is activated and how the current setting is outlined rather than highlighted in black Press the Operational Button underneath ACCEPT to enter and confirm...

Page 28: ...Up Down and CHANGE buttons to enter the Mon sub menu Use the Up Down buttons to select highlight in black the Normal Operation Between setting Press the Operational Button underneath SELECT to change...

Page 29: ...n current tank temperature drops below programmable Alarm SP Fault or Alert Used for external notification whenever a Fault or Alert condition is active Fault Used for notification whenever a Fault co...

Page 30: ...sages in chronological order in this menu The most recent will be at the top of the list A time stamp is displayed below each listed Fault and Alert message showing when the Fault or Alert condition o...

Page 31: ...Restore Factory Defaults menu General Periodically the drain valve should be opened and the water allowed to run until it flows clean This will help to prevent sediment buildup in the tank bottom Peri...

Page 32: ...om water system Check for any leaks and immediately correct any if found 7 Restart the water heater as directed in this manual See the Repair Parts Illustration for anode rod location FLUSHING the Wat...

Page 33: ...not remove these types of scale which are occasionally encountered Call the toll free phone number on the back cover of this Instruction Manual to purchase UN LIME and heating element gaskets Other sc...

Page 34: ...are normal however the tank bottom and elements should be cleaned See the Maintenance section of this manual 2 Some of the electrical components of the water heater make sounds which are normal Conta...

Page 35: ...ters tank insert Q Tip or similar absorbent material between jacket opening and valve to swab spud area Remove valve if leak is indicated and repair with pipe joint compound Water on the side of the t...

Page 36: ...ELECTRIC 1 UNIT LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE CONTROL DRAIN FULL PORT BALL VALVE TEMPERATURE GAGE WATER FLOW SWITCH CHECK VALVE WARNI...

Page 37: ...hermostat should be set 5 degrees F higher than the Tank Temperature Control COMMERCIAL ELECTRIC 1 UNIT WITH VERTICAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCUL...

Page 38: ...g thermostat should be set 5 degrees F higher than the Tank Temperature Control COMMERCIAL ELECTRIC 1 UNIT WITH HORIZONTAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE C...

Page 39: ...LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE CONTROL DRAIN FULL PORT BALL VALVE TEMPERATURE GAGE WATER FLOW SWITCH CHECK VALVE WARNING THIS DRAWING...

Page 40: ...5 degrees F higher than the Tank Temperature Control COMMERCIAL ELECTRIC 2 UNITS WITH VERTICAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERA...

Page 41: ...et 5 degrees F higher than the Tank Temperature Control COMMERCIAL ELECTRIC 2 UNITS WITH HORIZONTAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TE...

Page 42: ...SURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE CONTROL DRAIN FULL PORT BALL VALVE TEMPERATURE GAGE WATER FLOW SWITCH CHECK VALVE WARNING THIS DRAWING SHOWS SUGGESTED PIPING...

Page 43: ...the Tank Temperature Control COMMERCIAL ELECTRIC 3 UNITS WITH VERTICAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE CONTROL DRAIN FULL...

Page 44: ...an the Tank Temperature Control COMMERCIAL ELECTRIC 3 UNITS WITH HORIZONTAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE CONTROL DRAIN...

Page 45: ...RE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE CONTROL DRAIN FULL PORT BALL VALVE TEMPERATURE GAGE WATER FLOW SWITCH CHECK VALVE WARNING THIS DRAWING SHOWS SUGGESTED PIPING CONFIGURATION AND OTHER...

Page 46: ...ntrol COMMERCIAL ELECTRIC 4 UNITS WITH VERTICAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE CONTROL DRAIN FULL PORT BALL VALVE TEMPERA...

Page 47: ...Control COMMERCIAL ELECTRIC 4 UNITS WITH HORIZONTAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE CONTROL DRAIN FULL PORT BALL VALVE TE...

Page 48: ...Inlet and outlet size 1 1 2 THREE HEATERS Tank Capacity Gallons Part Number H W D A 52 9003430205 66 1 4 91 3 4 27 1 4 13 1 4 80 9003430205 70 1 2 95 1 4 31 1 4 9 3 4 120 9003430205 73 1 4 99 1 2 35...

Page 49: ...9005721215 10 Nipple T P valve extension 9005717215 9005717215 9005717215 11A T P Valve 3 elements 9005715205 9005715205 9005715205 11B T P 6 or 9 elements 9005923205 9005923205 9005923205 12A Fuse P...

Page 50: ...05 9005009205 5B Fuse Block Power Circuit for 54KW at 208V model 9005079205 9005079205 9005079205 5C Fuse Block Power Circuit for 575V models 9005007205 9005007205 9005007205 6 Element Gasket BOX OF 5...

Page 51: ...y the heater is connected to unless an effective method of controlling thermal expansion is also installed at the heater s and operational at all times The relief valve installed on the heater is not...

Page 52: ...52 Technical Support and Parts 800 456 9805 www americanwaterheater com...

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