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AnodE rod InsPECtIon

Each water heater contains at least one anode rod, which will 

slowly  deplete  (due  to  electrolysis)  prolonging  the  life  of  the 

water heater by protecting the glass-lined tank from corrosion. 

Adverse water quality, hotter water temperatures, high hot water 

usage, hydronic heating devices, and water softening methods 

can increase the rate of anode rod depletion. Once the anode rod 

is depleted, the tank will start to corrode, eventually developing 

a leak.

Certain water conditions will cause a reaction between the anode 

rod and the water. The most common complaint associated with 

the anode rod is a “rotten egg smell” produced from the presence 

of hydrogen sulfide gas dissolved in the water. IMPORTANT: Do 

not remove this rod permanently as it will void any warranties. A 

special anode rod may be available if water odor or discoloration 

occurs. NOTE: This rod may reduce but not eliminate water odor 

problems. The water supply system may require special filtration 

equipment  from  a  water  conditioning  company  to  successfully 

eliminate all water odor problems.
Artificially softened water is exceedingly corrosive because the 

process substitutes sodium ions for magnesium and calcium ions.
The use of a water softener may decrease the life of the water 

heater tank.
The anode rod should be inspected after a maximum of three 

years and annually thereafter until the condition of the anode rod 

dictates its replacement.
NOTE: Artificially softened water requires the anode rod to be 

inspected annually.
The following are typical (but not all) signs of a depleted anode 

rod:

•  The majority of the rods diameter is less than 3/8”.
•  Significant sections of the support wire (approx. 1/3 or more 

of the anode rod’s length) are visible.

If the anode rod show signs of either or both it should be replaced. 

NOTE: Whether re-installing or replacing the anode rod, check 

for any leaks and immediately correct if found.
In replacing the anode:
1.  Turn off electric supply to the water heater.
2.  Shut off the water supply and open a nearby hot water faucet 

to depressurize the water tank.

3.  Drain approximately 5 gallons of water from tank. (Refer to 

“Draining and Flushing” for proper procedures). Close drain 

valve.

4.  Remove old anode rod.
5.  Use Teflon® tape or approved pipe sealant on threads and 

install new anode rod.

6.  Turn on water supply and open a nearby hot water faucet 

to  purge  air  from  water  system.  Check  for  any  leaks  and 

immediately correct any if found.

7.  Restart the water heater as directed in this manual. See the 

Repair Parts Illustration for anode rod location.

fLushInG thE wAtEr hEAtEr

1.  Turn  off  the  electrical  supply  to  the  water  heater  at  the 

breaker or disconnect switch.

2.  Ensure the cold water inlet valve is open.
3.  Open a nearby hot water faucet and let the water run until 

the water is no longer hot. Then close the hot water faucet.

4.  Connect a hose to the water heater drain valve and terminate 

it to an adequate drain.

5.  Ensure  the  drain  hose  is  secured  before  and  during  the 

entire flushing procedure. Flushing is performed with system 

water pressure applied to the water heater.

6.  Open the water heater drain valve to flush the storage tank.
7.  Flush the water heater storage tank to remove sediment and 

allow the water to flow until it runs clean.

8.  Close  the  water  heater  drain  valve  when  flushing  is 

completed.

9.  Remove the drain hose.
10. Fill  the  water  heater  –  see  the  Filling  The  Water  Heater 

section in this manual.

11. Turn on the electrical supply to the water heater.
12. Place the water heater back in operation. Allow the water 

heater  to  complete  several  heating  cycles  to  ensure  it  is 

operating properly.

sEdIMEnt rEMoVAL

Water borne impurities consist of fine particles of soil and sand which 

settle out and form a layer of sediment on the bottom of the tank. In 

time, if not removed, the level of sediment might reach the heating 

elements and cause their failure.

For convenience, sediment removal and element lime scale removal 

should be performed at the same time as follows.

LIME sCALE rEMoVAL

Lime  scale  accumulations  on  the  heating  elements  is  a  normal 

condition, common to all immersion type elements. Factors which 

affect the amounts of this formation are:

1.  Amount  of  hot  water  used. As  the  volume  of  water  heated 

increases, more scale results.

2.  Water temperature. As the temperature of the water is increased, 

more scale is deposited on the elements.

3.  Characteristics of water supply. 
 

Regardless of water treatment, the elements should be examined 

regularly.

Lime scale accumulations may cause noises to occur during operation.
It is recommended that a heating element be removed periodically 

for examination. If it is scaled, all of the elements should be removed 

and cleaned. If the tank bottom has an accumulation of sediment it 

should be cleaned.

Lime scale should be removed by dissolving the accumulation in 

UN•LIME

®

 delimer. Do not use muriatic or hydrochloric acid base 

deliming solutions to remove lime scale from the elements.

Summary of Contents for ITCE31-119

Page 1: ...eference COMMERCIAL ELECTRIC WATER HEATERS Thank you for buying this energy efficient water heater We appreciate your confidence in our products MODELS STCE31 50 80 119 ITCE31 50 80 119 INSTALLATION O...

Page 2: ...testing or replacement of gas piping or b the connection installation testing repair or servicing of appliances and equipment that is experienced in such work that is familiar with all precautions req...

Page 3: ...y may also cause erratic control system operation on ELECTRONIC CONTROL models This water heater must be connected to a grounded metal permanent wiring system or an equipment grounding conductor must...

Page 4: ...ey Road Cleveland OH 44131 3 If after reading this manual you have any questions or do not understand any portion of the instructions call the toll free number listed on the back cover of this manual...

Page 5: ...109 98 89 82 76 70 27 92 151 369 276 221 184 158 138 123 111 101 92 85 79 30 102 390 410 307 246 205 176 154 137 123 112 102 95 88 36 122 868 492 369 295 246 211 184 164 148 134 123 113 105 40 5 138...

Page 6: ...tional Sanitation Foundation NSF 5 requirements LISTED 22U1 No OF WATTS PHASE VOLTS AC ELEMENTS EACH RATED MEASURED WATTS COMMERCIAL STORAGE TANK WATER HEATER MODEL NUMBER SERIAL NUMBER ITEM ID PART N...

Page 7: ...7 FEATURES AND COMPONENTS ELECTRONIC CONTROL MODELS Figure 2...

Page 8: ...8 FEATURES AND COMPONENTS SURFACE MOUNT CONTROL MODELS Figure 3...

Page 9: ...tank or connections will not result in damage to the area adjacent to the heater or to lower floors of the structure Close to the point of major hot water usage and the power supply Hot water piping a...

Page 10: ...hysically developmentally disabled If anyone using hot water in your home fits into one of these groups or if there is a local code or state law requiring a maximum water temperature at the hot water...

Page 11: ...the building Shall not have any valve or other obstruction between the relief valve and the drain The temperature pressure relief valve must be manually operated at least once a year Caution should be...

Page 12: ...protection and disconnect switch The water heater should be grounded in accordance with national and local codes Voltage applied to the heater should not vary more than 5 to 10 of the model and rating...

Page 13: ...element current sensors for monitoring the power circuits Refer to the control circuit label on the water heater for details The CCB is powered by a small 120V 24V transformer The control circuit oper...

Page 14: ...14 CCB CENTRAL CONTROL BOARD CONTROL CIRCUIT DIAGRAM ELECTRONIC CONTROL MODELS Figure 6 WIRING DIAGRAMS...

Page 15: ...the heater circuits and includes wiring diagrams All heater circuits are designed for 60 50 hertz alternating current The water heater circuit wiring is 12 AWG AWM or TEW type rated 600 volts 105 C F...

Page 16: ...to terminal L1 with black wires 3 Reconnect all yellow wires to terminal L2 with red wires 4 Connect incoming power to terminals L1 and L2 CONVERSION TO THREE PHASE When heater is shipped for connect...

Page 17: ...page 8 The following describes the heater circuits and includes wiring diagrams All heater circuits are designed for 60 50 hertz alternating current The water heater circuit wiring is 12 AWG AWM or T...

Page 18: ...nect all red wires to terminal L2 with yellow wires 5 Connect incoming power to terminals L1 and L2 CONVERSION TO THREE PHASE When heater is shipped for connection to a single phase electrical service...

Page 19: ...Models only 4 Turn on the electrical disconnect switch 5 Observe the operation of the electrical components during the first heating cycle Use care as the electrical circuits are energized 6 Close the...

Page 20: ...ed in this instruction manual are equipped with adjustable thermostat controls to control water temperature Hot water temperatures required for automatic dishwasher and laundry use can cause scald bur...

Page 21: ...djustable 1 to 20 differential set points for each bank First bank on is the last bank off Helps reduce operating costs during low moderate loads CONTROL SYSTEM NAVIGATION The UIM User Interface Modul...

Page 22: ...control system has initiated heating operation Heating elements icon for a water heater equipped with 1 Bank of heating elements Each circle represents one heating element Each diagonal row of 3 elem...

Page 23: ...played in this menu Economy Mode Setup Seven day 24 hour time clock with temperature set back capability to reduce operating costs during unoccupied or reduced demand periods Alarm Output Setup The co...

Page 24: ...g This can improve the precision of temperature control in the storage tank and at points of use This feature can also be used to compensate for building recirculation loops hot water returning to the...

Page 25: ...on off status of each Bank of heating elements Yes On No Off Alarm Condition Displays the status of the user definable Alarm Output function see Alarm Output Setup Menu Yes alarm condition has been m...

Page 26: ...tional Buttons on the display changes as you navigate through the various menus and screens Use the Up Down buttons to select highlight in black the Economy Mode Setup menu from the Main Menu Press th...

Page 27: ...ges to ACCEPT CANCEL when the adjustment mode is activated and how the current setting is outlined rather than highlighted in black Press the Operational Button underneath ACCEPT to enter and confirm...

Page 28: ...Up Down and CHANGE buttons to enter the Mon sub menu Use the Up Down buttons to select highlight in black the Normal Operation Between setting Press the Operational Button underneath SELECT to change...

Page 29: ...n current tank temperature drops below programmable Alarm SP Fault or Alert Used for external notification whenever a Fault or Alert condition is active Fault Used for notification whenever a Fault co...

Page 30: ...sages in chronological order in this menu The most recent will be at the top of the list A time stamp is displayed below each listed Fault and Alert message showing when the Fault or Alert condition o...

Page 31: ...Restore Factory Defaults menu General Periodically the drain valve should be opened and the water allowed to run until it flows clean This will help to prevent sediment buildup in the tank bottom Peri...

Page 32: ...om water system Check for any leaks and immediately correct any if found 7 Restart the water heater as directed in this manual See the Repair Parts Illustration for anode rod location FLUSHING the Wat...

Page 33: ...not remove these types of scale which are occasionally encountered Call the toll free phone number on the back cover of this Instruction Manual to purchase UN LIME and heating element gaskets Other sc...

Page 34: ...are normal however the tank bottom and elements should be cleaned See the Maintenance section of this manual 2 Some of the electrical components of the water heater make sounds which are normal Conta...

Page 35: ...ters tank insert Q Tip or similar absorbent material between jacket opening and valve to swab spud area Remove valve if leak is indicated and repair with pipe joint compound Water on the side of the t...

Page 36: ...ELECTRIC 1 UNIT LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE CONTROL DRAIN FULL PORT BALL VALVE TEMPERATURE GAGE WATER FLOW SWITCH CHECK VALVE WARNI...

Page 37: ...hermostat should be set 5 degrees F higher than the Tank Temperature Control COMMERCIAL ELECTRIC 1 UNIT WITH VERTICAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCUL...

Page 38: ...g thermostat should be set 5 degrees F higher than the Tank Temperature Control COMMERCIAL ELECTRIC 1 UNIT WITH HORIZONTAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE C...

Page 39: ...LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE CONTROL DRAIN FULL PORT BALL VALVE TEMPERATURE GAGE WATER FLOW SWITCH CHECK VALVE WARNING THIS DRAWING...

Page 40: ...5 degrees F higher than the Tank Temperature Control COMMERCIAL ELECTRIC 2 UNITS WITH VERTICAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERA...

Page 41: ...et 5 degrees F higher than the Tank Temperature Control COMMERCIAL ELECTRIC 2 UNITS WITH HORIZONTAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TE...

Page 42: ...SURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE CONTROL DRAIN FULL PORT BALL VALVE TEMPERATURE GAGE WATER FLOW SWITCH CHECK VALVE WARNING THIS DRAWING SHOWS SUGGESTED PIPING...

Page 43: ...the Tank Temperature Control COMMERCIAL ELECTRIC 3 UNITS WITH VERTICAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE CONTROL DRAIN FULL...

Page 44: ...an the Tank Temperature Control COMMERCIAL ELECTRIC 3 UNITS WITH HORIZONTAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE CONTROL DRAIN...

Page 45: ...RE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE CONTROL DRAIN FULL PORT BALL VALVE TEMPERATURE GAGE WATER FLOW SWITCH CHECK VALVE WARNING THIS DRAWING SHOWS SUGGESTED PIPING CONFIGURATION AND OTHER...

Page 46: ...ntrol COMMERCIAL ELECTRIC 4 UNITS WITH VERTICAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE CONTROL DRAIN FULL PORT BALL VALVE TEMPERA...

Page 47: ...Control COMMERCIAL ELECTRIC 4 UNITS WITH HORIZONTAL STORAGE TANK LEGEND TEMPERATURE PRESSURE RELIEF VALVE PRESSURE RELIEF VALVE CIRCULATING PUMP TANK TEMPERATURE CONTROL DRAIN FULL PORT BALL VALVE TE...

Page 48: ...Inlet and outlet size 1 1 2 THREE HEATERS Tank Capacity Gallons Part Number H W D A 52 9003430205 66 1 4 91 3 4 27 1 4 13 1 4 80 9003430205 70 1 2 95 1 4 31 1 4 9 3 4 120 9003430205 73 1 4 99 1 2 35...

Page 49: ...9005721215 10 Nipple T P valve extension 9005717215 9005717215 9005717215 11A T P Valve 3 elements 9005715205 9005715205 9005715205 11B T P 6 or 9 elements 9005923205 9005923205 9005923205 12A Fuse P...

Page 50: ...05 9005009205 5B Fuse Block Power Circuit for 54KW at 208V model 9005079205 9005079205 9005079205 5C Fuse Block Power Circuit for 575V models 9005007205 9005007205 9005007205 6 Element Gasket BOX OF 5...

Page 51: ...y the heater is connected to unless an effective method of controlling thermal expansion is also installed at the heater s and operational at all times The relief valve installed on the heater is not...

Page 52: ...52 Technical Support and Parts 800 456 9805 www americanwaterheater com...

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