10
TROUBLESHOOTING FLOW CHARTS
N
NO
O
Y
YE
ES
S
N
NO
O
Y
YE
ES
S
N
NO
O
11
22
11
22
Y
YE
ES
S
N
NO
O
Y
YE
ES
S
N
NO
O
UNIT DOES NOT FUNCTION
N
NO
O
N
NO
O
11
22
11
22
Y
YE
ES
S
N
NO
O
N
NO
O
Y
YE
ES
S
UNIT WILL ONLY FLUSH MANUALLY
Y
YE
ES
S
N
NO
O
N
NO
O
11
22
11
22
N
NO
O
Y
YE
ES
S
UNIT IS CONTINUOUSLY FLUSHING
OPEN VALVE
CRITICALLY LOW BATTERY . INSTALL
NEW BATTERY
DEAD BATTERY. INSTALL NEW
BATTERY. REPEAT.
DAMAGED SENSOR WIRE. REPLACE
SENSOR. (ONLY IF ABSOLUTELY NEEDED)
DAMAGED SOLENOID. REPLACE
SOLENOID
DAMAGED MANUAL OVERRIDE
BUTTON. REPLACE MANUAL
OVERRIDE BUTTON
DEAD BATTERY. INSTALL NEW
BATTERY. REPEAT.
DAMAGED SENSOR WIRES. REPLACE
SENSOR. (ONLY IF ABSOLUTELY NEEDED)
DAMAGED SENSOR WIRES. REPLACE
SENSOR. (ONLY IF ABSOLUTELY NEEDED)
CRITICALLY LOW BATTERY. INSTALL
NEW BATTERY
IS ANGLE STOP OPEN?
REPEATED DOUBLE
FLASH ON SENSOR?
RECONNECT BATTERY TO SENSOR.
FLASH ON SENSOR FOR 5
SECONDS?
PUSH MANUAL OVERRIDE
BUTTON; WILL THE UNIT FLUSH?
REPLACE PISTON ASSEMBLY.
CLOSE ANGLE STOP AND OPEN
AGAIN TO PRIME THE VALVE.
DOES FLUSHING STOP?
PUSH MANUAL OVERRIDE
BUTTON. DOES IT RETURN TO ITS
ORIGINAL POSITION FREELY?
RECONNECT BATTERY TO SENSOR.
FLASH ON SENSOR FOR 5
SECONDS?
REPLACE PISTON & SOLENOID
ASSEMBLY.
REPEATED DOUBLE
FLASH ON SENSOR?
RECONNECT BATTERY TO SENSOR.
FLASH ON SENSOR FOR 5
SECONDS?
REPLACE SOLENOID.
DEAD BATTERY. INSTALL NEW
BATTERY. REPEAT.
HOT LINE FOR HELP
For toll-free information and answers to your questions, call:
(844) CRT-TEAM / (844) 278-8326
IN CANADA 1-800-387-0369 (TORONTO 1-905-306-1093)
Weekdays 8:00 a.m. to 7:00 p.m. EST
IN MEXICO 01-800-839-1200
Product names listed herein are trademarks of AS America, Inc. ©2017
To learn more about American Standard Selectronic® Products visit our website at:
www.americanstandard-us.com or e-mail us at: [email protected]
Mon. - Fri. 8:00 a.m. to 8:00 p.m. EST Saturday 10:00 a.m. to 4:00 p.m. EST
M965647 REV. 1.6 (5/17)
