Listed below are a few common problems the user may encoun-
ter, with solutions.
No light from the unit;
1. Check if the ‘Power On’ (red) LED is lit and the fan is
running. If not, there is no main supply.
2. Check the fuse in the back panel.
3. Check if lamp is lit. The user should be able to see some
light escape through the fan. If power is present but the
lamp is not lit, lamp may need to be replaced.
Note: The unit has been designed to shut the lamp down after
60 seconds of inactivity. This is a way of extending lamp life, be
assured this is not a problem with the fixture.
Unit not responding to DMX;
1. If the RED LED in the LCD is flashing, the unit is definitely
receiving DMX
2. Check for prper DMX addressing.
3. If the DMX LED is not lit, check that the DMX cables are
connected properly and are wired correctly (pin 3 is
‘hot’; on some other DMX devices pin 2 may be ‘hot’).
Also, check that all cables are connected to the right
connectors; it does matter which way the inputs and
outputs are connected.
4. If it is a bad connection, the RED LED may flash when
cables are wiggled (but remember it may also be the
unit sensing audio!)
5. If DMX connectors are fairly short, ordinary microphone
cables may be used. For longer runs, this may cause
Pocket Scan™ Trouble Shooting
data transmission problems (which will show up as
random or incorrect movements) for best result, use
proper balanced data transmission cable.
Unit does not respond to sound;
1. Check to see if the unit is receiving DMX (the RED LED
should be off).
2. Quiet or high pitched sounds will not activate the unit.
Unit blacks out in stand alone mode;
1. Some of the units’ built-in patterns include special
effects such as blackout sweeps. When connecting two
units up, only one is ever blackened out at once, and
the blackout ‘swaps’ between the units.
If problems are not resolved;
Contact your American DJ
®
dealer
for service.
Pocket Scan™ Trouble Shooting Cont.
©
American DJ Supply
®
- www.americandj.com - Pocket Scan™ Instruction Manual Page 17
©
American DJ Supply
®
- www.americandj.com - Pocket Scan™ Instruction Manual Page 18
