1. General Information
Thank You for Purchasing myDMX.
Customer Service
Thank you for your purchasing the American DJ myDMX PC control system. Please read the instructions
in this manual carefully and thoroughly before attempting to operate this unit. These instructions contain
important information regarding safety during use and maintenance. Please fill out and return the enclose
Warranty card to validate your purchase.
American DJ provides a toll free customer support line, to provide set up help and to answer any question
should you encounter problems during your set up or initial operation. You may also visit us on the web at
for any comments or suggestions.
All returned service items whether under warranty or not, must be freight pre-paid and accompany a
Return Authorization (RA) number. The RA number must be clearly written on the outside of the return
package. Items returned without a RA number clearly marked on the outside of the package will be refused
and returned at customer’s expense. You may obtain a RA number by contacting customer service.
A brief description of the problem as well as the RA number must be written down on a piece of paper and
included in the shipping container. If the unit is under warranty, you must also provide a copy of your proof
of purchase invoice.
Customer Service hours are Monday through Friday 8:00 a.m. - 5:00 p.m. Pacific Standard Time.
Toll Free: (800) 322-6337
Phone: (323) 582-2650
Fax: (323) 725-6100
Information:
Sales:
Support:
Forum:
www.americandj.com
forums.americandj.com/eve
MyDMX V1.0
Page 3
Support
