AMD ATI FireMV 2400, User Manual, Page: 52 / 64

determine whether the difficulty you are experiencing is the result of the
product, whether your product contains a defect, and whether your product
should be returned to AMD for warranty service.
AMD Customer Care is unable to assist with refunds, returns, or exchange-
specific inquiries. If resolving the problem being experienced is critical to your
decision to keep the product, it is your responsibility to ensure that you know and
are within the period of time your reseller will allow for refunds, returns, or
exchange.
AMD is not responsible for any expense incurred accessing Customer Care. It is
expected that customers will review the expense associated with the available
support options and will choose the method that best meets their needs and
budget.
AMD Customer Care reserves the right to limit support options for products that
are not registered or are at End of Life.
Workstation Warranty Service
For warranty service instructions visit amd.ati.com or contact one of our
Customer Service Representatives.
Shipping
Before shipping any unit for repair, obtain an RMA number for warranty service.
When shipping your product, pack it securely, show the RMA and serial number
of the product on the outside, and ship prepaid and insured.
AMD will not be held liable for damage or loss to the product in shipment.
Standard warranty service consists of repair upon receipt.
AMD reserves the right to replace the product with a serviced product at their
sole discretion at any time.
You are responsible for the cost of shipping the product to AMD. AMD pays the
cost of returning the product to you.
Products which are repaired under warranty are guaranteed for the remainder
of the original warranty period. Repairing or exchanging a product does not start
a new warranty period. If, at the time of repair, a product is already “out of
warranty” or within the last 90 days of the warranty period, AMD will guarantee
the repair for the full 90 days. All other terms and conditions of the original
warranty apply.
Limitations
This warranty is valid only if the online Product Warranty Registration form at
amd.ati.com is successfully submitted within 30 days of purchase of said product.
All warranties for this product, expressed or implied, will expire three (3) years
from date of original purchase.
All accompanying cables and accessories are warranted for 90 days.
44 Reference
ATI FireMV 2400/ATI FirePro 2450
©
2008 Advanced Micro Devices, Inc.