60
•
Multicast mode may be causing this issue.
•
A privacy mask or screensaver may be enabled.
•
The logged in user may not have enough rights to monitor real-time playback.
•
The camera’s local video output quality is not enough.
8.
Network connection is not stable.
Below are a few possible reasons why this may be occurring:
•
The network is not stable.
•
There may be an IP address conflict.
•
There may be a MAC address conflict.
•
The PC or camera network card may be defective.
•
The Ethernet cable is too long
9.
The alarm signal cannot be disarmed.
Below are a few possible reasons why this may be occurring:
•
An alarm may be setup incorrectly.
•
An alarm output may have been manually opened.
•
There may be an error in the camera’s firmware.
10.
Alarms are not working.
Below are a few possible reasons why this may be occurring:
•
The alarm is not setup correctly.
•
The alarm cable is not connected correctly.
•
The alarm input signal is not correctly configured.
•
There are two loops connected to one alarm device.
11.
Downloaded files cannot be played back.
Below are a few possible reasons why this may be occurring:
•
The media player software on the PC may not be able to read the file format.
•
The PC may not have DirectX 8.1 or higher.
•
The PC may not have Windows XP or higher.
12.
When I login via HTTPS, a dialogue says the certificate has expired or is not valid yet.
•
Ensure the PC has the same time as the camera’s system time.
FCC Statement
1.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
2.
The user’s manual or instruction manual for an intentional or unintentional radiator shall caution the user
that changes, or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment. In cases where the manual is provided only in a form other than paper,
such as on a computer disk or over the Internet, the information required by this section may be included in the
manual in that alternative form, provided the user can reasonably be expected to have the capability to access
information in that form.
