background image

 

 

 

85       

checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt. Click the Browse button 
to search for a custom alarm sound to use.        
 

Logout    

 

 

 

   

Clicking the logout button will log out the user.      
  

  

  

FAQs/Troubleshooting          

          

1.

 

The camera does not boot up properly. 

         

Below are a few possible reasons why this may be occurring:          

 

The power input is not correct voltage.        

 

The power cable connection is not secured correctly. 

   

 

 

The firmware was upgraded incorrectly.    
        

2.

 

Camera often automatically shuts down or stops running.  

         

Below are a few possible reasons why this may be occurring:          

 

The input voltage is too low or is not stable.          

 

The insides of the camera have accumulated too much dust.   

 

The temperature is either too hot or too cold.   

 

The hardware is malfunctioning.   
          

3. Real-time video color is distorted.

        

Below are a few possible reasons why this may be occurring:         

 

The camera is not compatible with the monitor.       

 

The camera color or brightness settings are not correctly configured.   
            

Summary of Contents for IP4M-1063EB-AI

Page 1: ...IP4M 1063EW AI IP4M 1063EB AI 4MP Outdoor POE PTZ AI Speed Dome Camera User Manual Version 1 0 0 November 6th 2020...

Page 2: ...rk 35 TCP IP 35 Connection 38 DDNS 39 SMTP Email 39 UPnP 41 HTTPS 42 PTZ 42 Event 45 Video Detection 45 Smart Motion Detection 49 Audio Detection 50 Smart Plan 51 Deep IVS 53 Face Detection 63 Video M...

Page 3: ...bination of lowercase characters uppercase characters as well as numbers Important Safeguards and Warnings 1 Electrical Safety All installation and operation should conform to your local electrical sa...

Page 4: ...ed on a computer via the built in web user interface or on your smartphone using the Amcrest View Pro app This camera adopts a high quality design to achieve high levels of reliability and security It...

Page 5: ...ation of the Amcrest Outdoor PTZ camera Note This is a POE device and requires a POE compatible router switch to function For more information on POE visit http amcrest com poeplus Installation Guide...

Page 6: ...D card into your camera please refer to the step by step guide below 1 Locate the microSD card slot can be found on the board behind the reset switch 2 Slide the microSD card into the SD card slot gol...

Page 7: ...a back to the mounting bracket with the three provided bolts using a 3 16 Allen wrench Masonry Installation Brick Block 1 Using a 3 16 Allen wrench remove the three security screws from the mounting b...

Page 8: ...nd place the 9 16 concrete anchor screw to the mounting bracket 7 Using an impact or manual wrench drive the concrete anchors into the appropriate hole to secure the bracket to the surface area 8 Secu...

Page 9: ...camera up on the Amcrest cloud app as well as the Amcrest View Pro app Amcrest Cloud App Setup Amcrest Cloud allows you to access your device from anywhere in the world Please note you will need an Am...

Page 10: ...the QR code on the back side bottom of the camera or manually enter the camera s serial number into the Enter camera S N serial number field Press Next to continue 6 If you are adding a new camera tha...

Page 11: ...ave been confirmed tap Finish For more information about the Amcrest Cloud app and its features visit amcrest com support Amcrest View Pro Setup To add your PoE camera to the Amcrest View Pro app foll...

Page 12: ...nection Note IP Domain DDNS can be used to establish a DDNS connection For more information on how to setup a DDNS connection visit amcrest com support 6 Scan the QR code The QR code can be found on t...

Page 13: ...mera via a wide variety of web browsers including Google Chrome Firefox Safari and other mainstream web browsers via your PC or Mac computer For more information on how to access your camera from your...

Page 14: ...ername and password will both be admin Click on Login If this is the first time logging into your device you will be prompted to modify the password for your device To modify the password enter the ne...

Page 15: ...used by the camera Alarm Output This option is used to generate an alarm output signal This button becomes red grey depending on alarm output activation or cancellation Digital Zoom This option allows...

Page 16: ...allows the user to make the live feed go into full screen mode Double click the mouse or click the ESC button to exit full screen mode Width Height Ratio This button allows the user to change the wid...

Page 17: ...the camera To create and manage presets follow the steps below Configure the camera positioning as needed Input the preset number and then click the Add button Click Del to delete the current preset...

Page 18: ...the preset value and click Aux On To stop the pattern Aux Off Position ABS allows the user to set horizontal vertical and zoom values Once set the camera will zoom to the indicated input values To set...

Page 19: ...ream becomes more fluid IVS Overlay This button allows the user to enable or disable IVS overlays on the live view screen Section 4 The area in which snapshots of video metadata such as motor vehicle...

Page 20: ...f the recording Section 5 These options allow the user to filter between recording types such as General Motion Alarm or Manual events The All option will select all recording types in the interface S...

Page 21: ...Below is a screenshot that shows the Configuration tab in the Configuration menu item Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item Profile Th...

Page 22: ...image will be compared to a white surface The default value is 50 The larger the number the stronger the purity of the sharpness The value has no effect on general brightness or clarity of the video...

Page 23: ...ction level The value ranges from 1 50 To reset to default settings click the Reset Defaults button To refresh the screen click on Refresh To save the settings click the Save button BLC Mode This menu...

Page 24: ...ht and Normal Type These radio buttons are used to process and filter day night transitions ICR will be enabled by default Electrical This option uses an image processing method for day night transiti...

Page 25: ...er If you disable this function the speed is higher while zooming and less clear Lens Initialization This option allows the user to reset their focus zoom settings to default To reset to default setti...

Page 26: ...e Configuration menu item Profile Management This set of radio buttons allow the user to set what basis the profile management settings run on There are 3 options Normal Full Time and Schedule Normal...

Page 27: ...box allows the user to select a bit rate Frame Interval This field allows the user to set the P frame amount between two I frames The value ranges from 1 to 150 seconds Default value is 50 Recommende...

Page 28: ...ish to mask Each area can be denoted with a specific color is necessary To delete the privacy mask press Delete to clear a mask press Clear to access a specific set privacy mask press Go To In this fi...

Page 29: ...e box and choose an alignment setting from the Text Align dropdown menu Click on the overlay in the interface and use your mouse to place the overlay where you would like to on the screen To reset to...

Page 30: ...rn Text Overlays and Input Texts Below is a screenshot of the OSD Info menu Below is a description of the options provided in this menu Preset Displays an overlay of a preset on the live view screen w...

Page 31: ...a screenshot of the font attribute menu To use this option click on the color dropdown menu and select a color The default font color is white and the size is self adaptive to the current default sett...

Page 32: ...as SD Card Network Illegal Access etc were to occur To use this option click on the enable radio button and click Save To reset to default settings click the Reset Defaults button To refresh the page...

Page 33: ...efault settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button Face Statistics The face statistics overlay is used to display a...

Page 34: ...select where to save playback snapshots to Click the Browse button to select a different destination folder Playback Download field allows the user to select where to save playback video downloads to...

Page 35: ...c can be selected Noise Filter This dropdown box allows the user to enable or disable the audio noise filter function This function provides cleaner audio quality when enabled Microphone Volume This s...

Page 36: ...ethods as the default one Mode Static vs DHCP These radio buttons allows the user to choose between a static IP address and a dynamic IP address DHCP stands for Dynamic Host Configuration Protocol and...

Page 37: ...N download System can process the downloaded data first if you enable this function The download speed is 1 5X or 2 0X of the normal speed LAN download System can process the downloaded data first if...

Page 38: ...his field designates the User Datagram Protocol UDP port number The default value is 37778 HTTP Port This field designates the Hypertext Transfer Protocol HTTP port number The default value is 80 RTSP...

Page 39: ...change is made To use this feature users will need to setup an account with a DDNS service The camera supports a variety of DDNS services such as AmcrestDDNS NO IP DDNS CN99 DDNS and Dyndns DDNS Base...

Page 40: ...ame Sender This field allows the user to enter the sender email address This email address will be the one that sends out all emails pertaining to the alerts and alarm emails sent by the camera Subjec...

Page 41: ...Port Mapping List This table is used to show how the ports for each protocol listed below have been remapped by the UPnP protocol first column shows the checkboxes to enable the corresponding service...

Page 42: ...alues and then check the box to enable HTTPS For more information on how to setup HTTPS in the web user interface visit https www youtube com watch v gkjlaf Iuso PTZ This menu allows the user to set P...

Page 43: ...Z speeds for this function Low Middle and High Idle Motion Allows the user to set intervals of idle time before the preset quits The idle time can be set from 1 60 minutes Power Up Allows the user to...

Page 44: ...start the PTZ function click the PTZ Restart button Reset Defaults Allows the user to reset all PTZ functions set in the camera to default Click the Reset Default button to reset any set PTZ functions...

Page 45: ...enu section allows the user to change different settings for triggering events Video Detection The video detection menu has two tabs Motion Detect and Video Tamper Motion Detect This tab allows the us...

Page 46: ...n go off a tour can begin a snapshot can be taken or the camera can begin recording For example if the anti dither time is set to 10 seconds each alarm may last 10 seconds if the local alarm is activa...

Page 47: ...etup Enable Manual Control Trigger This checkbox allows the user to enable manual PTZ control triggered events Record This checkbox allows the user to enable the camera to record video when a motion d...

Page 48: ...ra Schedule Clicking this button opens a weekly schedule that can be used to set times Click and drag to set video tampering for certain days of the week Also periods of video tampering can be set for...

Page 49: ...settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button Smart Motion Detection Smart Motion Detection SMD uses an advanced alg...

Page 50: ...enables an audio detection alarm for the camera Enable Intensity Change This checkbox enables the user to adjust sensitivity and threshold settings for audio detection Sensitivity The higher the sensi...

Page 51: ...he anti dither time has expired Record This checkbox allows the user to enable the camera to record video when an audio detection alarm is triggered Record Delay his field specifies in seconds how lon...

Page 52: ...enu before a smart plan can be activated Once a preset and smart plan has been added in the smart plan menu AI features such as face detection deep IVS and video metadata can be setup in the camera To...

Page 53: ...produce general behavior analytics and reporting directly from the web user interface Please note a preset and smart plan for deep IVS must be enabled to begin setting up IVS rules For more informati...

Page 54: ...c object such as a human or car is detected by the camera Both effective object checkboxes can be activated at the same time Human This checkbox allows the camera to be triggered only when a human fig...

Page 55: ...of pixels in the target area on the live monitoring screen To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Sav...

Page 56: ...e appears or crosses a set intrusion area set by the user Below is a screenshot of the Intrusion menu Below is a description of the features in this menu Preset Use this dropdown menu to select a pres...

Page 57: ...the IVS event to be sent via Email when triggered Draw Rule This option allows the user to use their mouse to customize draw a rule area on the screen This will be the area or line in which an IVS rul...

Page 58: ...esh the page click the Refresh button To save the settings click the Save button Abandoned Object Abandoned Object allows the camera to trigger an event if an object is placed in a set area for a spec...

Page 59: ...t This checkbox allows the user to enable the camera to trigger a connected alarm connected to the alarm port on the back of the camera when a motion detection alarm is triggered Alarm Delay This fiel...

Page 60: ...periods if any and click Save to continue 3 In the Duration menu type in the number of seconds you would like to have before an abandoned object triggers an event For best results it is recommended t...

Page 61: ...onds how long the delay between IVS events should be The default is 10 seconds however this can be modified between 10 300 seconds Relay Out This checkbox allows the user to enable the camera to trigg...

Page 62: ...your periods if any and click Save to continue 3 In the Duration menu type in the number of seconds you would like to have before an abandoned object triggers an event For best results it is recommend...

Page 63: ...rt Plan menu before configuring any face detection settings Below is a screenshot of the Face Detection menu Below is a description of the options in this menu Enable This checkbox is used to enable f...

Page 64: ...ease or decrease the threshold quality of the snapshot The default threshold will be set to 70 however it can be adjusted between 1 100 Duration Optimal This option allows the user to set in seconds t...

Page 65: ...n To refresh the page click the Refresh button To save the settings click the Save button Video Metadata Video metadata is used to detect and retain specific rule types such as people non motor vehicl...

Page 66: ...rule Used to add a video metadata preset into the interface People Flow Statistics Enable this checkbox to allow flow statistics to be displayed in the OSD overlay Schedule Allows the user to set a sc...

Page 67: ...default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button Picture This menu allows the user to customize snapshot descri...

Page 68: ...and time in which to report Note The max query range of each report is 1 hour Traffic Flow Statistics Type Choose which video metadata types will be represented in the report Report Type Choose whethe...

Page 69: ...ield in this menu Enable Allows the user to enable the relay activation function Relay In Allows the user to set specific relayed alarms to the camera Schedule Clicking this button opens a weekly sche...

Page 70: ...pen the alarm Switch from normally closed to normally open shut the alarm Record This checkbox allows the user to enable the camera to record video when an audio detection alarm is triggered Record De...

Page 71: ...camera s response to a Network related abnormality Below is a screenshot of the Network tab screen Below is an explanation of the fields on the Network settings tab Event Type This dropdown box allows...

Page 72: ...rce attack of the Web path is detected a brute force attack of session ID is attempted a session connection over limit or an abnormal program is activated in the trusted environment etc Click the Enab...

Page 73: ...s only footage when an alarm is activated Alarm recording is represented by the color red Video Recording Schedule To specify a video recording range first select the type of recording desired then cl...

Page 74: ...snapshots when an alarm is activated Alarm recording is represented by the color red Snapshot Recording Schedule To specify a snapshot range first select the type of snapshot desired then click and dr...

Page 75: ...ignated it can be customized to stop recording or snapshots for that day by using the Record and Snapshot checkboxes To refresh the page click the Refresh button To save the settings click the Save bu...

Page 76: ...he SD Card settings tab Device Name This column designates the name of the SD card that is currently in the camera Status This column designates the status of the SD card Attribute This column designa...

Page 77: ...To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button NAS This tab is where the user can change NAS sett...

Page 78: ...ows the user to specify which stream to record The options are main stream and sub stream To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To s...

Page 79: ...ws the camera to sync with a Network Time Protocol NTP server Enable DST This checkbox allows the user to enable daylight savings time for the camera DST Type This radio button allows the user to sele...

Page 80: ...e user groups available on the camera No This column shows the user s number on the user list Username This column shows the usernames of the different accounts on the camera Group Name This column sh...

Page 81: ...To save the settings click the Save button Default Settings This screen allows the user to reset the camera and all its settings to the factory settings Below is a screenshot of the Default screen Bel...

Page 82: ...the auto reboot function The dropdown box and field to the right of this checkbox allow the user to specify what date and time of the week the camera will auto reboot Auto Delete Old Files This check...

Page 83: ...enu section allows the user to view information about the camera for reference purposes Version This screen allows the user to see various information about the camera s software versions as well as o...

Page 84: ...alarm log is kept Below is a screenshot of the alarm screen The table on the right shows the alarm log and all the alarm instances that have occurred The checkboxes allow the user to narrow down which...

Page 85: ...e connection is not secured correctly The firmware was upgraded incorrectly 2 Camera often automatically shuts down or stops running Below are a few possible reasons why this may be occurring The inpu...

Page 86: ...network connection errors Web access may be setup incorrectly The username or password may be incorrect 7 Web Access live view is only displaying a static picture Below are a few possible reasons why...

Page 87: ...work Fluency Fluency described the lack of stuttering or excessive delay in a video stream Fluency usually comes at the expense of video quality when a network is constrained IP Address Internet Proto...

Page 88: ...ernative form provided the user can reasonably be expected to have the capability to access information in that form 3 b For a Class B digital device or peripheral the instructions furnished the user...

Page 89: ...and operated with a minimum distance of 20cm between the radiator and any part of your body Pour se conformer aux exigences de conformit CNR 102 RF exposition une distance de s paration d au moins 20...

Page 90: ...substances or elements will not result in any severe environmental pollution any bodily injury or damage to any assets The consumer is not authorized to process such kind of substances or elements pl...

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