User’ Guide
29
Troubleshooting the USB Installation
None of the LEDs is on when I power on the LAN Cable Modem.
Check the connection between the power adapter and the cable modem. Power off the LAN Cable
Modem and wait for 5 Seconds and power on the modem again. If the problem still exists, you may
have a hardware problem.
When attempting to install the USB driver in Windows 98 SE, I receive the following error
message: Device not installed at this time. Driver not found.
This usually occurs when the wrong driver has been installed. To remove the wrong driver and
install the correct driver:
1. Right-click on the
My Computer
icon on your desktop and choose
Properties
.
2. Click the
Device Manager
tab
3. Click the plus sign next to
Universal Serial Bus controllers
to view the list of installed USB
device drivers
Summary of Contents for U10C017
Page 11: ...User Guide 11...
Page 22: ...User Guide 22 6 Click Yes to restart the computer...
Page 28: ...User Guide 28 3 Click Finish to complete the installation...
Page 44: ...User Guide 44 Cable Modem Information...
Page 45: ...User Guide 45 Cable Modem Status Refresh Update cable modem status...
Page 46: ...User Guide 46 Downstream Refresh Update cable modem downstream information...
Page 47: ...User Guide 47 Upstream Refresh Update cable modem upstream information...
Page 48: ...User Guide 48 Upstream Burst Refresh Update cable modem upstream burst information...
Page 49: ...User Guide 49 Operation Configuration...
Page 50: ...User Guide 50 Event Log Refresh Update event log Clear Log Clear event log...
