User’ Guide
31
•
Power cycle the cable modem by removing the power adapter from the electrical outlet and
plugging it back in. Wait several minutes for the cable modem to re-establish
communications with your cable service provider.
•
Remove any other USB devices from your computer and connect the cable modem’ USB
cable directly to the USB port on your computer.
•
If you are using a cable splitter, try removing the splitter and connect the cable modem
directly to the cable wall outlet. Wait several minutes for the cable modem to re-establish
communications with your cable service provider.
•
Your USB or coaxial cable may be damaged. Try using another cable.
•
If none of these suggestions work, contact your cable service provider for further
assistance.
Uninstalling the USB Driver
1. Insert the supplied CD into your CD-ROM drive
2. Click on the
My Computer
icon on your desktop. Then click on the icon that belongs to
your CD-ROM Drive.
3. Locate the file called Uninstall” and click on the file. This program will remove all the
necessary files from you computer.
Summary of Contents for U10C017
Page 11: ...User Guide 11...
Page 22: ...User Guide 22 6 Click Yes to restart the computer...
Page 28: ...User Guide 28 3 Click Finish to complete the installation...
Page 44: ...User Guide 44 Cable Modem Information...
Page 45: ...User Guide 45 Cable Modem Status Refresh Update cable modem status...
Page 46: ...User Guide 46 Downstream Refresh Update cable modem downstream information...
Page 47: ...User Guide 47 Upstream Refresh Update cable modem upstream information...
Page 48: ...User Guide 48 Upstream Burst Refresh Update cable modem upstream burst information...
Page 49: ...User Guide 49 Operation Configuration...
Page 50: ...User Guide 50 Event Log Refresh Update event log Clear Log Clear event log...