Initial system startup problems
Problems that occur at initial system startup are usually caused by an incorrect
installation or configuration. Hardware failure is a less possible cause. If the problem
you are experiencing is with a specific application.
Initial troubleshooting checklist
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AC power is available at the wall outlet?
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Is the power supply module properly installed?
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Is the system power cord properly plugged into the power supply module socket?
and connected to a NEMA 5-15R outlet for 100-120 V or a NEMA 6-15R outlet for 200-
240 V
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Are all peripheral cables correctly connected and secured?
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Did you press the system power button to turn the server on (power on indicator
should be lit green)?
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Are all device drivers properly installed?
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Are hard disk drive(s) properly formatted and configured?
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Are the BIOS configuration settings in the BIOS Setup Utility correct?
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Is the operating system properly loaded?
Refer to the operating system documentation.
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Are all hardware components compliant with the tested components
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lists?
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Are all internal cables correctly connected and secured?
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Is the processor properly seated in its mainboard socket?
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Are all standoffs in the proper location and not touching any components, causing a
potential short?
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Are all add-in expansion cards fully seated in their mainboard slots?
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Are all system jumpers correctly set?
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Are all switch settings on add-in boards and peripheral devices correct?
To check these settings, refer to the manufacturer’s documentation that comes with
them. If applicable, ensure that there are no conflicts (e.g., two add-in boards
sharing the same interrupt).
