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Eco/Classic Installation Guide and Technical Specification
11. 2.3 The customer is responsible to inspect all goods received from Alpine HC Ltd
upon arrival. In instances where goods have been damaged in transit, the
customer must report this to Alpine HC Ltd within three working days of receipt
of the product. Failure to report physical damage on arrival within three working
days of receipt may result in denial of warranty for physical damage.
11. 2.4 Alpine HC Ltd reserves the right to replace the product or relevant part with the
same or equivalent product or part, rather than repair it. Where a replacement
is provided, Alpine HC Ltd will determine, in its discretion, the closest product
within the then current range of products offered by Alpine HC Ltd with which
to replace the faulty or damaged product. The replacement product may differ
with the replaced product in size and specifications, at the reasonable election
of Alpine HC Ltd. Alpine HC Ltd may replace parts with refurbished parts.
Replacement of the product or a part under the warranty does not extend or
restart the warranty period.
11. 2.5 If Alpine HC Ltd is unable to repair or replace the product, the customer will be
provided with credit for Alpine HC Ltd product or may be refunded the price
of the product (at Alpine HC Ltd’s election). This credit or refund will be for the
amount of the purchase price of the product excluding the associated delivery
cost.
11. 2.6 In the event that a replacement, refund, or store credit is provided as per
section 11.2.5, the faulty item will become the property of Alpine HC Ltd.
11. 2.7 Alpine HC Ltd may seek reimbursement of any costs incurred by Us where the
product is found to be in good working order.
11.2.8
Alpine HC Ltd reserves reasonable discretion to determine whether any
product is or is not performing in accordance with Alpine HC Ltd specifications,
subject to applicable law.
11.3 General
11.3.1
Legislation may imply warranties or conditions or imposes obligations on
Alpine HC Ltd, which cannot be excluded, restricted or modified in relation to
consumer goods.
11.3.2
To the full extent permitted by law, but subject always to clause 11.3.1, the
Warranty will not apply in respect of a product:
(a)
If the product has not been installed, operated, maintained or used
in accordance with the Opera instructions or specifications provided with the
Product;