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Alpha ESS Co., Ltd.
Page 27 of 31
Your Smart Energy
Warranty
They are not fit for use and may pose a danger to people or property.
If the battery pack seems to be damaged, pack it in its original container, and then return
it to AlphaESS or an authorized dealer.
NOTE: Damaged batteries may leak electrolyte or produce flammable gas. If such a
damage occurs, immediately contact AlphaESS.
6.
Warranty
Warranty
Products that are operated strictly in accordance with the user manual and the
AlphaESS Installation Manual are covered by the warranty. Any violation of this
manual may void the warranty.
Limitation of Liability
Any product damage or property loss caused by the following conditions AlphaESS does
not assume any direct or indirect liability.
Ø
Product modified, design changed or parts replaced without AlphaESS authorization;
Ø
Changes, or attempted repairs and erasing of series number or seals by non
AlphaESS technician;
Ø
System design and installation are not in compliance with standards and regulations;
Ø
The Product has been improperly stored in dealer’s or end user’s premises;
Ø
Transport damage (including painting scratch caused by movement inside packaging
during shipping). A claim should be made directly to shipping or insurance company as
soon as the container/packaging is unloaded and such damage is identified;
Ø
Failure to follow any/all of the user manual, the installation guide and the maintenance
regulations;
Ø
Improper use or misuse of the device;
Ø
Insufficient ventilation of the device;
Ø
The maintenance procedures relating to the product have not been followed to an
acceptable standard;
Ø
Force majeure (violent or stormy weather, lightning, overvoltage, fire etc.).
Ø
Damages caused by any external factors.
