45
Appendix C
Technical Support Fax Order Form
Name __________________________________________________________________
Company _______________________________________________________________
Address ________________________________________________________________
City ________________________ State/Province _______________________________
Zip/Postal Code ___________________ Country _______________________________
Phone _______________________________ Fax _______________________________
Incident Summary
Model number of Allied Telesyn product I am using _____________________________
Network software products I am using (e.g., network managers)
______________________________________________________________________________
______________________________________________________________________________
Brief summary of problem
______________________________________________________________________________
______________________________________________________________________________
Conditions (List the steps that led up to the problem.)
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Detailed description (Use separate sheet, if necessary)
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
When completed, fax this sheet to the appropriate ATI office. Fax numbers can be found
on page 49.
