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Chapter 4
Troubleshooting
This appendix describes solutions and some tips in case you encounter errors
while using the hubs and switches in the chassis. Use the flowchart in
Figure 17 to guide you in the proper sequence of corrective actions.
Figure 17: Troubleshooting Flowchart
Fault light on module stays
on, or Master LED on non-
master module stays on
Start
Omega
session
off?
Quit
Omega session,
if possible
Follow
procedures
to reset the hub
Omega
accessible?
Insert firmware
cassette to
download, then
remove (page 29)
Spare
module
available?
Call ATI
Technical
Support to
initiate RMA
Follow
procedures
to replace hub
End
Yes
No
Yes
Yes
Yes
No
No
No
Module
working?
