Solving Problems
Getting FTP to work
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To restore to factory defaults manually:
1. Power on the device.
2. As soon as the middle LED comes on, insert a paper clip into the configuration hole and
hold the button until three LEDs are lit.
3. Release the paper clip. The device can take up to 30 seconds to resume operation.
Getting FTP to work
FTP clients must enable passive mode when accessing an FTP server through our product.
Most clients use passive mode by default with the exception of the client that ships with all
Microsoft Windows platforms.