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Alinking ALS-7721, User Manual

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Alinking ALS-7721 User Manual Download Page 108

108 

How to check if the DDNS service is successful? 

1.  If you can not connect the IP devices through the domain name, which you have set up, you can 

test the DDNS service on your PC. 

2.  Please open the “command mode” from 

“Start Menu”

. 

      Start Menu > Program > Accessories > Command mode 
3.  Input the command: c:\>ping (Your domain name e.g. www.VideoServer.com) [

ENTER

]. 

If the command mode displays “Reply from ……….” On the screen, then your DDNS is working 
correctly. 
 
 

 
4.  If the command mode displays 

“timed out”

.    Then your DDNS is not working.    Please double 

check your account information is entered correctly. 

5.  

 

 

6.  If the command mode displays 

“Ping request could not find host…”

.  Then you need to 

re-visit DDNS website to confirm all the required information is correctly filled in.    Alternatively, 
you can set up another account with start 

 
 
 

Summary of Contents for ALS-7721

Page 1: ...1 Version 2 3 Date 2010 03 29 Firmware Version 1 00...

Page 2: ...commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to ra...

Page 3: ...tion 12 Bracket Installation 14 Camera Setting 15 Enter the Main Page 17 Camera Main Page 18 Logo 19 Product Name 19 Language 19 Video Socure 20 Video Format 21 View Size 21 Streaming 22 UDP 22 TCP 22...

Page 4: ...53 Basic Setting Network Network Wired Network Setting 53 Basic Setting Network Service 54 Basic Setting Network Streaming 55 Basic Setting Network PPPoE Dial up Networking Setting 56 Basic Setting N...

Page 5: ...UT 99 PTZ Speed Dome 99 Appendix C Change the Internet Explorer Settings 101 Appendix D Set up the Router setting with the video server 102 Appendix E DDNS Application 103 How to apply and setup the D...

Page 6: ...ith IE browser 6 0 or above and connect the Internet Camera to the network to monitor the pre set places remotely ALS 7721 can provide you with protection of your personal home and property security R...

Page 7: ...721 is provided with the following accessories Please contact your dealer if any one of the following is missing 1 ALS 7721 2 12V DC Power Adapter 3 Bracket x 2 4 Screw x 4 5 Terminal x 2 6 Quick Guid...

Page 8: ...ect the Microphone 4 LINE IN 2 x External connect the Line in audio device 5 LINE OUT 1 x External connect the Speaker 6 Reset Reset Default Button 7 Power DC12V Power Connection 8 SD Card Standard SD...

Page 9: ...use BNC please consult your dealer or retailer to purchase or buy the adapter to use MIC IN Connect a normal microphone with 3 5mm phone jack to the MIC IN LINE IN Connect the LINE IN devices s e g M...

Page 10: ...the product to a power supply from the DC Power Inlet The power inlet of this product is non polarized The product can automatically determine the type of the incoming current Attention Please take no...

Page 11: ...3 5 HDD It can provide the little electric power for these USB drivers so the USB External 3 5 HDD need to connect the external power by itself External Alarm RS485 The external devices need to instal...

Page 12: ...nels to ALS 7721 according to the requirement NOTE If the analog camera can be provided the Pan Tilt Zoom control plug one end of your control cable in the RS 485 socket on the back of the camera and...

Page 13: ...to the AC power source NOTE After connecting the product a power supply please check the Power LED 5 Insert the SD card According to the requirement Check the SD Card direction The Metal PIN need to...

Page 14: ...or ceilings may not be strong enough to support the bracket and the product Pay attention during installation to avoid injury that might be brought about due to falling of the product Attention The ho...

Page 15: ...xecute the IP Finder exe from the attached CD 2 Search the camera Search Search the product from your LAN The factory IP setting 192 168 0 20 appears on the screen 3 Changing the IP address and relate...

Page 16: ...ed using the IP FINDER software When the IP FINDER software cannot be executed check your antivirus software or firewall to remove the block Field description You can give a name to your camera such a...

Page 17: ...ot Password root NOTE You can access the camera as an administrator by default and set up for other users or privileges from the Basic Settings User Installation of Internet Explorer ad hoc components...

Page 18: ...the video source 5 Video Format Provide all stream type 6 View Size Change the image size 7 Streaming Provide the HTTP UDP TCP protocol 8 Color Set up the color parameter 9 Alert Display the signal o...

Page 19: ...ons of modification for customer Language There are 7 kinds of language type for customer English Simplified Chinese Traditional Chinese Espa ol Spanish Deutsch German Fran ais French and Nederlandse...

Page 20: ...cure Select the video source to change the live view mode Signal Channel Video 01 02 and Dual Channel Video 1 2 Signal Channel Display the separate channel 01 02 Dual Channel Display all channel in th...

Page 21: ...reaming to use The default setting is the H 264 Main Video Format H 264 Main H 264 Sub Motion JPEG View Size The function will fix the resolution to enlarge reduce the live image There are 4 kinds of...

Page 22: ...ted through RTP 50000 60000 Port to ensure the fastest image transmission NOTE However video fragment or mosaics may occur due to poor transmission quality TCP Provide reliable data transmission becau...

Page 23: ...cted item You can also press the button then drag left or right to adjust the wide range of value Brightness Adjust the brightness of image Sharpness Adjust the sharpness of image Hue Adjust the hue o...

Page 24: ...s the event NOTE The Alert Message will display the information in the same time The red flash of Alert light will keep flashing when you disable it Click the Alert light again to disable the red flas...

Page 25: ...ation disappear Alert Message The function will receive the event message then display it It provides the some control and application functions Please see the detail illustration a below N O Item Ill...

Page 26: ...he new event message Alert Message Text When the event is activated the event message will display into the Alert Message Text Please see the event message format as below Event Type Channel Date Time...

Page 27: ...event message from the Alert Message Text Alert Snapshot The function will snapshoot the image when the event is triggered The saving name will follow the Alert Message Text NOTE The saving path will...

Page 28: ...ow N O Item Illustration Note 1 Camera Direction Control the Pan Tilt function 2 PTZ Device Adjust the Pan Tilt movement speed 3 Camera Speed Adjust the Pan Tilt movement speed 4 Zoom Control the Zoom...

Page 29: ...osition PTZ Device Select the device to control the RS485 device and the different device can set up the different protocol Camera Speed Control the rotation speed of the camera from 1 lowest to 8 hig...

Page 30: ...Focus In the manual focus mode choose Near or Far to adjust the focus and select the speed from 1 lowest to 4 highest NOTE Please check the Lens can support the application AUX Control the external d...

Page 31: ...ints 5 Select the number you need and click Go The camera moves to the area automatically as set up by the selected number 1 Click Set to enter the Preset Setting screen 3 Control the camera direction...

Page 32: ...721 provide five tour address to use it 6 Select the number you need then click Start to activate the tour function 4 Select a preset location for the camera 5 Click Update to Exit 1 Click Set to ente...

Page 33: ...be used each channel It cannot control four channels in the same time ZOOM IN The ZOOM IN means the digital enlarge function which provides the x8 digital zoom Click the right button of mouse to enab...

Page 34: ...to return to one NOTE When the function enable you can also use other shortcuts function Jitter Time This function can handle packet loss and packet re ordering You need to set up the buffer time whic...

Page 35: ...nal in the bottom left corner NOTE Although this is the shortcut of recording function it is the same with the Record of Shortcut Bar Snapshot Select the function to snapshoot the image of ALS 7721 th...

Page 36: ...ction 3 Path Change the saving folder path 4 Snapshoot Snapshoot the Live View image 5 Record Record the streaming image 6 Shortcut Bar Message Display the record and snapshoot status Microphone The f...

Page 37: ...he buzzer function which provides the application of one way audio If you want to achieve the two way audio application please enable the microphone and buzzer function in the same time NOTE Adjust th...

Page 38: ...g to a folder The image would be saving to the default folder You can input other folder to save the image Function Default Path Record C Video Snapshot C Snapshot Filename Prefix Set up the filename...

Page 39: ...napshoot Click the button to snapshoot the image of ALS 7721 then saves to default path When the function enable the icon will flash the status Record Click the button to record the image of ALS 7721...

Page 40: ...ile path C Snapshot Function Illustration Record Start recording to C Video Cam _REC__ Y m d H M S avi Recording to C Video Cam _REC__ Y m d H M S avi is stopped Fail to record C Video Cam _REC _ Y m...

Page 41: ...ic system information transmission speed audio video code user authorization date time and IP filter while the application setting is executed for event triggering definition and other relevant settin...

Page 42: ...n Firmware Version and Firmware Build time Firmware information Current Viewers The number of viewers who are currently accessing the video stream Basic Setting System System Log The administrator can...

Page 43: ...tem System Log System Log Max Size The numbers that log exist the default is 100000 Critical Log The most important log file Warning Log The medium level log file Information Log The general log file...

Page 44: ...good choice for the best resolution when video recording is required for collection of evidence According to the requirement you can select the different sensor scan mode Basic Setting Video Image Vi...

Page 45: ...dth The product offers 2 image resolutions PAL NTSC 1 D1 NTSC 704x576 PAL 704x480 2 CIF NTSC 352x288 PAL 352x240 NOTE ALS 7721 resolution is according to the video source so the resolution can only su...

Page 46: ...t rate should be set less than 400kbps setting the bit rate more than that might cause frame drops Fixed quality mode is suitable for use if you want a constant video quality If you want the best qual...

Page 47: ...mple if GOP 15 is selected 14 P Frame pages will follow 1 I Frame page and so forth However packets may be lost when they are transmitted in a congested network environment In this case the following...

Page 48: ...ing out the color palette Move the pointer to the desired color and click on it Display text Inputs the text you wish to display on the screen e g Lobby ALS 7721 Date time position Selects the locatio...

Page 49: ...nnels and the Audio Source means the LINE IN device Basic Setting Audio Device Audio Setting Audio In There are three kinds of the audio codec to user G711a G711u and G726 32K Select the audio codec t...

Page 50: ...es of the administrator operator and viewer are listed as follows The administrator has the right to define the privilege for each user depending on requirements User Administrator Operator Viewer Liv...

Page 51: ...o complete the setting Add Add a new user and set up a different privilege Update Change the privilege or password of a user You cannot change the name of the user Delete Delete a user from the list U...

Page 52: ...bandwidth and requirements a limit up to 20 viewers who are allowed to view the camera simultaneously can be defined Attention The default user name and password have been set as root The root user c...

Page 53: ...ON and access the DHCP network environment the camera will automatically send a DHCP packet to request an IP address This IP address is assigned automatically from the DHCP server on the network No ad...

Page 54: ...to download the AVI or JPEG file from SAMBA or SD Card The default status is enabling the function Due to the function only provide the SAMBA and SD Card applications ALS 7721 not release all FTP set...

Page 55: ...ata transmission Video streams are transmitted through RTSP Port 554 by default to avoid video fragment or mosaics due to poor transmission quality RTP Port 50000 to 60000 are UDP ports and can be def...

Page 56: ...ment 3 Key in the IP address of the camera and enter PPPoE Setting following the route Setting Basic Setting Network PPPoE 4 Key in the xDSL Username and Password acquired from your ISP Click Save to...

Page 57: ...sic Setting Network PPPoE PPPoE Information IP Address The IP address acquired when dialing has been executed successfully Subnet Mask The subnet mask information acquired when dialing has been execut...

Page 58: ...ternet the DDNS helps you locate your website and access your website easily You can find a lot of free DDNS service providers on the Internet such as www no ip com and www DynDNS org Some gateway rou...

Page 59: ...e port of the router Enter the IP address in the Internet Explorer to penetrate the NAT Basic Setting Network UPnP UPnP Device Active yes enable no disable Device Name the name of the UPnP device Basi...

Page 60: ...irewall option Step 1 Click Control Panel Step 2 Click Add Remove Programs Step 3 Click Add Remove Windows Components Step 4 Click Networking Services Step 5 Click Detail Step 6 Check UPuP User Interf...

Page 61: ...61 3 View the connection device using My Network Place 1 Open My Network Place Step 2 The LAN camera appears Double click to access the main page...

Page 62: ...equential order to complete the setting SMTP server The SMTP server IP address SMTP From The email of the sender i e xxx xxx com SMTP Authentication Enables disables User name The user name is from SM...

Page 63: ...Enable Disable Username The username Password The password Path Specify the IP address of the computer you want to share with and the file name i e 192 168 0 X xxx Recycle Record Enable for the last r...

Page 64: ...g Network Notification of IP Address Change FTP Notification FTP Server FTP Server name FTP Port FTP port The default setting is 21 recommended FTP Upload path the path to upload files FTP Login name...

Page 65: ...om restrictions on the number of users However this is only effective within the LAN Basic Setting Network Multicast H264 Sub Stream This function allows multiple users to view the H264 video stream f...

Page 66: ...2 Get Time from an NTP server synchronize the time with the NTP Network Time Protocol Click on the NTP Button Enter the NTP server s IP address Press SAVE to activate it The camera will update its tim...

Page 67: ...P Address Overview of the set IPs Add Enter the IP address you want to allow or deny the access of in the front field Remove Removes a set IP addresses Remove All Removes all the set IP address Attent...

Page 68: ...the folder Always remember to set the size of the folder to avoid exhaustion of disk capacity Basic Setting Storage HD Name Device Type Path The fix path information and you can find the path through...

Page 69: ...ons and sets the camera respond to the event Application Setting Event Event Setting Application Setting Event Event List Add Event Add Event setting page Add Schedule Add Schedule setting page Delete...

Page 70: ...ion Detection The alarm is triggered when motion is detected The camera will send an alarm when any objects appear in the set detection area On Boot The alarm is triggered by reboot The camera will se...

Page 71: ...event is detected by the security equipment connected from the DI terminal behind the machine such as high decibel alarms light projectors Alarm Out Select the Alarm input channel ALS 7721 provides t...

Page 72: ...lustration as below Set up the Recording Filename Prefix Suffix Set up the filename prefix suffix by yourself and the recording image will follow the setting to save the file Fixed Manual By Function...

Page 73: ...e sequence number to add to the recording image The function can achieve the recycle record application The file will follow the fixed format to add the suffix e g YYMMDD_HHMMSS_mSS Attention If the I...

Page 74: ...rage device Samba SD Card and Hard Disk Samba Refer the chapter Basic Setting Network Samba to set the Samba first to use this application Click the checkbox to input the mail address and subject then...

Page 75: ...Second 1 10 Second Hard Disk 1 10 Second 1 10 Second 1 10 Second When the event was triggered the IP Camera will record the image The IP Camera will auto record the previous image before trigger star...

Page 76: ...apture FTP 1 Picture Snapshot Interval Time 1 Picture Snapshot Frames Mail 1 Picture Snapshot Interval Time 1 Picture Snapshot Frames Samba 1 Picture Snapshot Interval Time 1 Picture Snapshot Frames S...

Page 77: ...1 Picture Snapshot interval time Hard Disk 1 Picture Snapshot frames 1 Picture Snapshot interval time When the event was triggered the IP Camera will continue to capture the pictures The total frames...

Page 78: ...he Event Server setting page in advance Send TCP notification The alarm will be sent to the NAP Server you specified To use this function set the coordinative NAP server in the Event Server setting pa...

Page 79: ...ut pin is set as Normal Open but users can change it to Normal Ground by setting the page Setting Application Event Trigger 1 When alarm input is set to be Normal Open then the external device connect...

Page 80: ...after you enter the email address and subject to test the integrity of the sent mail Application Setting Trigger Trigger FTP Upload AVI files to FTP server to test the file integrity Application Setti...

Page 81: ...on Setting Event Event Servers Upload Server Here you can perform a complete setting for uploading files to the server Please set servers FTP etc in the Event Server setting by the instructions below...

Page 82: ...Ftp Enter the information of the FTP server you specified Name The name of the FTP Network Address IP address of the FTP Login Log in name Password Log in password Upload Path Uploading path Port Por...

Page 83: ...you specified Name HTTP name Network Address HTTP IP address Login Log in name Password Log in password Proxy Proxy server name Proxy Port Proxy server port Proxy Login Proxy server log in name Proxy...

Page 84: ...r you specified Name TCP server name Network Address TCP IP address Port TCP port Add UDP Enter the information of the UDP server you specified Name UDP server name Network Address UDP IP address Port...

Page 85: ...85 Modify Modifies the setting value Delete Removes the setting value Modify Remove...

Page 86: ...method to find the SD Card External HDD recording image easily and comfortably Please see the detail illustration as below Application Setting Recording List Search Conditions Date Click the date to...

Page 87: ...on and Net Loss Because of the recording image is according some setting to save it select the search conditions through these types Storage Device Select the storage device is SD SD Card or HD Hard D...

Page 88: ...ist after click Search button Download Select the recording file then click Download button to download it Delete Select the recording file then click Delete button to delete it from the list Play Sel...

Page 89: ...nd left click Area There are 3 frames available for setting Area 1 Area 2 and Area 3 Click AREA button to open the detection area then click the signal checkbox to enable the function Detect Level Adj...

Page 90: ...to the edge of the area and left click Area There are 3 frames available for setting Area 1 Area 2 and Area 3 Click AREA button to open the detection area then click the signal checkbox to enable the...

Page 91: ...he size of the frame When the setting is completed click Save to make the setting effective and the screen will automatically refresh within a few seconds after the setting is effective Color Click th...

Page 92: ...w the steps below to execute the upgrade Attention Important Read Carefully 1 Close all active applications on your PC 2 Select Firmware Upgrade The Firmware Upgrade Setting page will appears 3 Click...

Page 93: ...g the operation The system may be damaged seriously and need to be returned to the factory for repair if the power cable is removed or becomes loose during the upgrade Firmware upgrading in a wireless...

Page 94: ...y default All changes you have made are deleted but the IP address and all settings relevant to networking remain valid including cable and wireless network settings Click Set to complete the reset Re...

Page 95: ...kup a file download window appears Back up the file named param bin Attention Don t change the file name otherwise the backup may fail Restore backup parameters You can select this function to restore...

Page 96: ...96 Application Setting Reboot Enable this function for the camera to reboot automatically Reboot the Video Server...

Page 97: ...rdware requirements Minimum System Requirements ALS 7721 Internet Environment Ethernet 10 100M Ethernet Monitor System Requirements OS support Windows 2000 XP Vista and 7 Browser support Internet Expl...

Page 98: ...C 50V 13 Alarm Output 09 1 N C 02 Alarm Input 02 1 K 14 Alarm Output 10 1 COM Max DC24V1A 03 Alarm Input 03 2 A Max DC 50V 15 Alarm Output 11 1 N O 04 Alarm Input 04 2 K 16 Alarm Output 12 2 N C 05 Al...

Page 99: ...Alarm Output N C or Alarm Output N O and the other for Alarm Output COM Connect the power adapter through COM to provide electric power When alarm trigger the alarm output will work NOTE After the ala...

Page 100: ...ed by the customer for some cases to isolate the terminal and the high current equipment Where the voltage current of an external device exceeds the loading capability 5V of the Alarm I O the product...

Page 101: ...e IE browser from Desktop or State Menu Select the Tools Internet Options Security Custom Level Select the Security bookmark then click the Customer Level to check the Security Level Make sure the sec...

Page 102: ...the setting 1 Enter the camera setting page to set a fixed IP Refer to the Network Setting Ex 192 168 0 49 2 Enter the ADSL router main setting page Ex Zonet ADSL router 3 Enter the Virtual Server set...

Page 103: ...ess e g www VideoServer com After the setting is completed you can connect the IP device through your assigned website name Firstly please apply for an account from a DDNS supplier These DDNS supplier...

Page 104: ...ck Create Account button If you already have an account with DynDns org then you can skip step 2 9 3 Please fill in all the required information in the table such as Username Password Email and Securi...

Page 105: ...nt to your mailbox Please acknowledge the confirmation letter by clicking on the link provided in the mail to continue with the steps 5 You can login to DynDns org please input the username and passwo...

Page 106: ...ress by yourself You can enter your favor domain name as your Hostname and input correct IP address e g the IP address need to input the real IP address from the video server please see the NOTE illus...

Page 107: ...e as you are using Dynamic DNS Free service so you can ignore the information of Shopping Cart 10 Please click Activate Services button to enable DDNS service 11 The completion of the registration pag...

Page 108: ...our domain name e g www VideoServer com ENTER If the command mode displays Reply from On the screen then your DDNS is working correctly 4 If the command mode displays timed out Then your DDNS is not w...

Page 109: ...hich meaning the compression format is not the same 3G You can use the 2 5G 3G to connect to Internet through ISP Step1 Make sure the Video server is alive on Internet WAN Environment Try to remote co...

Page 110: ...ion e g Please see the suggestion parameter as below picture Click Save button to finish the setting NOTE H 264 types remove the 3GPP selection because it only fixed the resolution setting And you nee...

Page 111: ...54 cam1 h264 2 user root pwd root in mobile phone The 2 mean the sub stream Without password Enable anonymous login Click the User of Basic Setting Click the Enable from anonymous login of User Settin...

Page 112: ...then see the example operation as below NOTE Suggest using the wireless solution It can provide the highest network speed and save the mobile network cost Symbain System Example Nokia N71 Follow thes...

Page 113: ...554 cam1 h264 2 e g With Password rtsp xxx xxx xxx xxx 554 cam1 h264 2 user root pwd root 6 Select OK to save the setting NOTE Some mobile phone can only support the without password application 7 Se...

Page 114: ...necting 10 Loading the image 12 Show the video stream on the mobile screen NOTE If the software cannot receive the stream from the video server please try to check the Internet setting of software is...

Page 115: ...ing function 1 Download and install the free video streaming software through iPhone App Store or iTune e g iPhone App Store 2 Tap App Store icon to open the software 3 Tap Search icon then input the...

Page 116: ...116 5 Tap FREE button to change the selection 6 Tap INSTALL to install the software 7 Go back the main screen then select Steamer icon to open the software...

Page 117: ...okmark 10 Input your URI link of the video server e g rtsp xxx xxx xxx xxx cam1 mpeg4 1 and tap Save button to save the link NOTE The software can only support the Without Password mode The video serv...

Page 118: ...Show the video stream on the mobile screen 13 Tap the screen to display the detail information and the APP can support the audio application NOTE If the software cannot receive the stream from the vid...

Page 119: ...ellular Mobile Phone which to use Brand Type Brand Type 6630 Win II E61 N70 N73 N82 N93 Nokia Vibo Touch Diamond2 3G Touch Viva 3GS Touch Cruise Touch HD Touch 3G Magic HTC Hero iPhone NOTE The applic...

Page 120: ...to copy many packages to PCs It allows multiple people to watch video streaming without limitation on the number of users but is only applicable in the LAN environment The function must need to combi...

Page 121: ...ulticast setting of Motion JPEG The function will display the different streaming mode from IP device No matter how many modes to display the content is the same setting to the user There are three ki...

Page 122: ...ort Set up the Port to transfer the Video package The default setting is 1234 Video TTL Set up the TTL time to transfer the Video package The default setting is 5 Audio Address Set up the IP address t...

Page 123: ...e The default setting is 1234 Video TTL Set up the TTL time to transfer the Video package The default setting is 5 Audio Address Set up the IP address to transfer the Audio package The default setting...

Page 124: ...e The default setting is 1234 Video TTL Set up the TTL time to transfer the Video package The default setting is 5 Audio Address Set up the IP address to transfer the Audio package The default setting...

Page 125: ...rst check the LAN environment has the device of IGMP service 2 Enter the device then enable the service 3 Login the video server then enter the Setting mode 4 Click Multicast button from Network 5 Acc...

Page 126: ...ticast function 7 Go back the Live View Mode then click the pull down menu of Stream to select the Multicast 8 Wait a 5 10 sec to re display the live image via Multicast NOTE Please check the firewall...

Page 127: ...Base T Category 5 UTP network cable How to install and operate the camera behind a firewall If you have a firewall in your network environment please select HTTP mode Port80 Generally the port 80 is...

Page 128: ...alues and re install If the problem still persists there might be some problems with the product Contact the dealer who sold you the product for more help No image appears on the main control screen W...

Page 129: ...the camera has reached its limit The horizontal vertical remote control option of the camera might have been deselected I can t control the camera to move up down right or left smoothly Delay might oc...

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