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20 

ON/OFF menu 

Contact the 
service 

Er25 

Firebox cleaning motor error 

After cleaning the firebox, the 
cleaning mechanism did not 
return to the starting position 

Wait for the boiler to turn 
off and then start the 
system from the ON/OFF 
menu 

Contact the 
service 

Er26 

Turbulator cleaning motor error 

After cleaning the turbulator, 
the cleaning mechanism did 
not return to the starting 
position 

Wait for the boiler to turn 
off and then start the 
system from the ON/OFF 
menu 

Contact the 
service 

Er39 

 
The primary air flow meter sensor 
is damaged 

 
Faulty sensor 

The boiler continues 
working without 
adjusting the primary air 

 
Contact the 
service 

Er41 

Minimal primary air flow not 
reached during the validation 
phase 

An obstacle or 
major dirt of the 
primary air pipe 

Wait for the boiler to turn 
off and then start the 
system from the ON/OFF 
menu 

Check and 
clean the 
pipe for 
primary air 
supply 
Check the 
exhaust and 
flue draft and 
cleanliness   

Flue gas outlet obstruction 
Door inadequately closed in 
the ignition phase 

Check if the 
chamber 
door close 
properly 
Contact the 
service 

Er42 

Primary air flow is greater than the 
maximum allowable value 

Excessive amount of supply 
air 

 
Wait for the boiler to turn 
off and then start the 
system from the ON/OFF 
menu 

Check the 
primary air 
supply pipe 
Check the 
exhaust and 
flue draft and 
cleanliness   
Contact the 
service 

NOTE: If the recommended solution fails to remove the direct cause of the alarm, CONTACT ALFA PLAM CALL CENTER or 

the closest authorized service. 

 

11.

 

INFORMATION ON BOILER DISPOSAL  

 
Disposal of the boiler and its removal (as waste material) is the responsibility of the owner of the boiler. 
The owner must comply with the applicable state regulations where the boiler is disposed, for safety and environmental 

protection. 

Disposal of the boiler can be delegated to a third party that is licensed for such work. 
INDICATION: In any case, you must observe the state laws at the pellet boiler installation location. 

 WARNING: All disassembled parts that should be destroyed must be properly removed: 

              - remove all electrical components  
              - disconnect the battery from the electronics  
              - dispose of the battery separate from the electronics in accordance with the standards in designated containers 
              - separate the base of the boiler and dispose of it as a scrap metal 

 WARNING: Discarded boilers in natural environment poses a serious threat to humans as well as animals. The 

boiler owner is always liable for the damages. 

When the boiler is disposed of, it is necessary to dispose of the CE marking, instructions for use and any other document 

related to the installation. 

 

12.

 

TECHNICAL CHARACTERISTICS OF THE GRANDE 37 LUX 

PELLET BOILER 

 

Characteristic 

Value 

Reduced 

(minimum) 

Rated 

(maximum) 

*Boiler power (kW) 

10.9 

37 

*Efficiency (%) 

92.2 

92.5 

Pellet consumption per hour kg/h 

2.45 

8.27 

CO emission (at 10% O

2

) (%) 

0.014 

0.002 

Summary of Contents for Grande 37 Lux

Page 1: ...37 Lux Instruction for use maintenance and installation This product meets the requirements of the Ecodesign Directive in terms of efficiency and air pollution level in order to contribute to the red...

Page 2: ...by a person authorized by Alfa Plam The flame that develops in the boiler during normal combustion of wood biomass releases just the amount of carbon dioxide CO2 that would be released by natural wood...

Page 3: ...CE 10 8 IMPORTANT SAFETY INFORMATION 11 9 PELLET QUALITY IS VERY IMPORTANT 11 9 1 PELLET STORAGE 11 10 BOILER CONTROL SYSTEM 11 10 1 Electrical connection diagram 12 10 2 Touch screen control panel di...

Page 4: ...ents and or damage occurred due to use of non original or inappropriate spare parts Installations is solely within the responsibility of the installer 2 1 MAIN USER RESPONSIBILITIES The boiler user mu...

Page 5: ...ommissioning inspect the operation during at least 30 minutes in order to check whether all requirements have been met After finishing the installation the installer should provide the customer with t...

Page 6: ...the 80 mm flue pipe Therefore make sure that the flue pipe is completely sealed Carefully analyze the position and condition of the space through which the flue passes If the flue pipe passes through...

Page 7: ...ent always turned upward Figure 4 We recommend not making long horizontal sections for the flue connection If there is no other possibility the flue pipes should not have a downward slope but upward t...

Page 8: ...7 AISI 316 steel flue with double insulated chamber material resistant to 400 C Optimal efficiency 100 Waterproof flue with double insulated chamber and outer casing of light concrete Optimal efficien...

Page 9: ...ng devices such as a hoods hair dryers fans etc located in the room with the boiler combustion air fresh air must be supplied from outside In any case this should be discussed with the competent chimn...

Page 10: ...e universal ones Check if the valve is easily opened check with a finger so that it could be opened with the pump s power The non return valve is placed behind each pump If there are multiple pumps yo...

Page 11: ...nting damage due to sudden failure of a component which may seriously endanger the safety of persons and or your property Clean the firebox and the space underneath it when cleaning the ashes 6 2 SAFE...

Page 12: ...to the following safety rules Turn the pellet boiler off before beginning any procedure Make sure that the ash is cold before beginning any procedure on the boiler Vacuum the ashes deposited in the c...

Page 13: ...ONS ENSURE THE MAXIMUM OUTPUT OF THE BOILER AND THE TEMPERATURE OF THE SYSTEM Make sure that the pellet boiler and ashes are cold For complete weekly cleaning or after 200 kg of used pellets whichever...

Page 14: ...he type and quality of the pellets The manufacturer is not in any way responsible for poor performance of the boiler due to the use of poor quality pellets If sawdust or small decomposed pellets are p...

Page 15: ...isplay 1 2 Start screen display 2 2 YELLOW GREEN POWER CABLE FLUE GAS FAN TURBULATOR REDUCER PRIMARY AIR FAN LIGTER AUGER REDUCER THERMOMETER MANOMETER PENDULUM REDUCER PUMP MICRO SWITCH 1 MICRO SWITC...

Page 16: ...Auger Auger on off Pump Pump on off Valve Pendulum reducer on off V2 Room fan on off V3 Turbulator reducer on off A1 Heater igniter on off A3 Pendulum reducer on off A5 Auger reducer blocked not bloc...

Page 17: ...ition failure Er15 Power outage longer than 50 minutes Er16 Communication error RS485 Er17 Airflow regulator error Er18 No pellet Er25 Firebox cleaning motor error Er26 Turbulator cleaning motor error...

Page 18: ...es Boiler Thermostat The adjustable boiler water temperature range is from 40 C to 80 C By setting the temperature of the water in the boiler the user sets the operating condition of the boiler i e th...

Page 19: ...the steps decreases and increases the calibrated auger speed Fan Calibration menu for changing the speed of the flue gas fan The system has 15 calibration steps from 7 to 7 the factory setting is 0 Th...

Page 20: ...s is performed during the check up phase During this phase the flue gases motor is working at maximum speed while the auger and the igniter are turned off The check up phase takes a few seconds and th...

Page 21: ...ases temperature exceeds 230 C or when the boiler water temperature reaches 85 C During this phase the pellet feed stops until the flue gases temperature is below 230 C or the water temperature in the...

Page 22: ...ck error Internal clock problems Turn the appliance off and then on in the ON OFF menu Check the accuracy of the set time Insufficient internal battery capacity Check the accuracy of the chrono mode p...

Page 23: ...t and cleanliness Contact the service NOTE If the recommended solution fails to remove the direct cause of the alarm CONTACT ALFA PLAM CALL CENTER or the closest authorized service 11 INFORMATION ON B...

Page 24: ...8 Flue gas temperature value at reduced power C 70 Mean NOx value at 10 O2 at rated power mg m3 191 Mean CO value at 10 O2 at rated power mg m3 26 Mean dust emission value at 10 O2 at rated power mg m...

Page 25: ...d floor heating Note If only floor heating is connected to the boiler make sure to install an accumulation tank BUFFER Legend 1 Pellet boiler 2 Air vent 3 Safety valve 3 bar 4 Three way mixing valve w...

Page 26: ...draulic installation diagram accumulation tank Legend 1 Pellet boiler 2 Air vent 3 Safety valve 3 bar 4 Air vent 5 Circulation pump 6 Three way mixing valve with pipe thermostat 7 Accumulation tank BU...

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