Alfa Plam Grande 37 Lux, Instructions For Use, Maintenance And Installation Manual

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Wrong flue installation Contact the
service
Faulty manometer
Er03 Shutting down due to the low flue
gases temperature Poor combustion (too much
or too little of pellet remains in
the firebox) Wait for the boiler to turn
off and then start the
system from the ON/OFF
menu Check the
size of the
pellet
granules
Check if the
boiler
chamber is
dirty
Empty pellet tank Check the
state of the
flue pipes
Faulty flue gases probe Contact the
service
Er05 Shutting down due to the high flue
gases temperature The flue gas temperature
exceeds the limit
Wait for the boiler to turn
off and then start the
system from the ON/OFF
menu Insufficient
heat transfer
– contact the
service
Flue gas outlet obstruction
Check if the
flue pipes
and the flue
are dirty
Faulty flue gases probe
Er07 Encoder error Encoder signal missing Wait for the boiler to turn
off and then start the
system from the ON/OFF
menu
Contact the
service
Er08 Encoder error The flue gas motor is not
responding Wait for the boiler to turn
off and then start the
system from the ON/OFF
menu
Contact the
service
The flue gas motor is working
on a speed different from the
set speed
Er11 Clock error Internal clock problems Turn the appliance off
and then on in the
ON/OFF menu Check the
accuracy of
the set time
Insufficient internal battery
capacity Check the
accuracy of
the chrono
mode
programming
Contact the
service
Er12 Boiler ignition failure Boiler ignition error Wait for the boiler to turn
off and then start the
system from the ON/OFF
menu Check the
used pellet
state and
quality
The corresponding flue gas
temperature was not achieved
during the ignition phase
Check the
flue draft and
cleanliness
Faulty flue gases probe
Contact the
service
Er15 Power outage Power outage during the
boiler operation mode Start the system from the
ON/OFF menu Check the
system and
installation
Contact the
service
Er16 Communication error between the
electronics and display Display cable interruption Turn the appliance off
and then on in the
ON/OFF menu Check the
display cable
and the
connectors
Display cable connector
damage
Contact the
service
Er17 Primary air flow meter error The primary air flow meter is
not adjusting the boiler
operation The boiler continues to
operate without primary
air adjustment. To
reactivate the primary air
flow meter turn off the
boiler. Wait for the boiler
to turn off and then start
the system from the Check of the
primary air
intake pipes
are clean
Check the
exhaust and
flue draft and
cleanliness