AR2000 SLIDING GATE OPERATOR
16
9. Troubleshooting
Table 4
Trouble Possible
causes Solutions
The wire connector terminal block becomes
loose.
Check wire connector terminal block.
Motor only runs in one direction.
The limit switch wire connector terminal block
becomes loose.
Check limit switch wire connector terminal
block.
Check the limit switch mode.
By pressing button 1(button 2 or button
3) which has been programmed to
open the gate, press the same button
again to stop the gate in required
position, but the gate will auto-close
immediately.
The auto-close time is too short.
Reset the auto-close time. See
Set
auto-close function
section.
When you use button 4 of remote
control to open the gate, gate travels
too short.
The width of pedestrian mode is too narrow.
Reset the width of pedestrian mode. See
Set
width of pedestrian mode
section.
When you use button 4 of remote
control to open the gate, but the gate
will auto-close immediately.
The auto-close time of pedestrian mode is
too short.
Reset the auto-close time of pedestrian. See
Set auto-close function of pedestrian
mode
section.
The limit switch wire connector terminal block
becomes loose.
Check the limit switch mode (see table 2
DIP-switch).
Connecting wires or terminal blocks are too
loose.
Check the connecting wires and terminal
blocks.
The electric component on the control
board such as Q6 may be damaged.
Replace the electric component Q6 or
replace the board.
The gate will not open or close.
Power switch is OFF
Make sure power switch is ON.
The indicator light of remote control does not
light.
Check the batteries on your remote control
Remote control is not suitable for receiver.
After making sure the codes are correct,
erase remote controls and then re-program
the codes in the device. See
Adding extra
remote controls (learning)
section.
Remote control does not work
Broken receive board
Replace receive board.
The Force Adj. (VR) is adjusted too small.
Check the Force Adj. (VR). Adjust VR to
increase force.
When you open the gate by using
button 1(button 2 or button 3) which
has been programmed, gate will stop in
mid-travel or reverse before reaching
the fully limit position.
Gate is obstructed.
Remove the obstruction.
The remote control operating distance
is too short.
Signals are shielded by the gate.
Link a new antenna (1~1.2m BVR 0.75mm
2
)
to the old antenna. Then fix the antenna on
the wall vertically, make sure the total height
from the top of antenna to the ground is
approx. 1.5m.
