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• TCT will not be responsible for any repairs caused
by third party component parts, or service that is
found to be the cause for the defect or damage of
the product.
• TCT will not be responsible for failure to use the
battery in accordance with the specific instructions
of core outlined in the product user manual. For
example, do not attempt to open sealed devices,
such as batteries. Opening of sealed devices may
result in bodily injury and/or property damage.
• Accidents, Acts of God, lightning, water, fire,
public disturbances, improper ventilation, voltage
fluctuations or any cause beyond the control of TCT.
• This warranty does not affect the consumers’
statutory rights nor the consumers’ rights against
the dealer related to their purchase/ sales
agreement.
TCT’s 1 Year Limited Warranty will abide by the
following options regarding claims:
1. Repair the TCT product using new or previously used
parts that are equivalent to new in performance
and reliability.
2. Replace the TCT product with the same model
(or with customer consent a product that has
similar functionality) formed from new and/or
previously used parts that are equivalent to new in
performance and reliability.
a. When a TCT product or part is replaced or
provided, any replacement item becomes
the customer’s property and the replaced or
refunded item becomes TCT’s property.
b. TCT will not provide any data transfer service.
This is the customer’s responsibility. TCT shall
not be liable for the loss of any saved/stored
data in products that are either repaired or
replaced. Customer should maintain a separate
backup copy of the contents of the device’s data.
3. All refund requests shall be submitted to the retailer
where the device(s) were originally purchased
and shall subject to the retailer’s refund policies.
Customers may obtain the retailers return policies
at the links provided below:
• U.S. https://us.alcatelmobile.com/return-policy
• Canada https://ca.alcatelmobile.com/return-policy
4. Repair or Replacement of any TCT product under
the terms of this warranty does not provide right to
extension or renewal of the warranty period.
