90
91
•
Accidents, Acts of God, lightning, water, fire, public
disturbances, improper ventilation, voltage fluctuations or
any cause beyond the control of TCT.
•
This warranty does not affect the consumers’ statutory
rights nor the consumers’ rights against the dealer related
to their purchase/ sales agreement.
TCT’s 1 Year Limited Warranty will abide by the following
options regarding claims:
1. Repair the TCT product using new or previously used parts
that are equivalent to new in performance and reliability.
2. Replace the TCT product with the same model (or with
customer consent a product that has similar functionality)
formed from new and/or previously used parts that are
equivalent to new in performance and reliability.
a. When a TCT product or part is replaced or provided, any
replacement item becomes the customer’s property and
the replaced or refunded item becomes TCT’s property.
b. TCT will not provide any data transfer service. This is
the customer’s responsibility. TCT shall not be liable for
the loss of any saved/stored data in products that are
either repaired or replaced. Customer should maintain a
separate backup copy of the contents of the device’s data.
3. All refund requests shall be submitted to the retailer where
the device(s) were originally purchased and shall subject
to the retailer’s refund policies. Customers may obtain the
retailers return policies at the links provided below:
a. U.S. https://us.alcatelmobile.com/return-policy/
b. Canada https://ca.alcatelmobile.com/return-policy/
4. Repair or Replacement of any TCT product under the terms
of this warranty does not provide right to extension or
renewal of the warranty period.
5.
Warranty repairs are available free of charge at TCT
authorized repair centers for products that comply with
the General Terms and Conditions of this warranty. Shipping
cost of the defective product(s) to TCT authorized repair
center is to be paid by the customer. The customer is
responsible for any damage to the defective product during
shipment to the authorized repair center.
6. This warranty is not transferrable. This warranty will be
the purchasers’ sole and exclusive remedy and neither TCT
nor its service centers shall be liable for any incidental or
consequential damages or breach of any express or implied
warranty of this product.
7. This warranty extends to products purchased and sold
within the United States and Canada. All products sold
in United States will be subject to their respective state
and federal laws. All products purchased in Canada will be
subject to Canadian laws.
Company Contact Information
USA phone number 855-368-0829 or
https://us.alcatelmobile.com/
Canada phone number 855-844-6058 or
https://ca.alcatelmobile.com/
Summary of Contents for AT&T Insight 5005R
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