User Manual
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Retrieve the call on hold
Use one of the following:
•
Select the call on hold icon from the conversation screen.
•
or
(1)
.
•
Hang up, your phone is ringing, then answer the call.
•
Select the tab which is displaying the call on hold
(1)
Retrieve
•
Press the Back/Exit key to display the Perso page Select the call on hold.
(1)
This key depends on the system configuration and countries as United States.
2.21.2
Common hold
This feature depends on the system configuration. If necessary, contact your administrator.
Common hold allows to all sets in the same pick-up group to resume a call (internal or external) that has
been put on hold by one of the members of that group.
Putting on common hold:
•
During a conversation.
•
Press the Back/Exit key to display the Perso page.
•
Press programmed key:
Comm hold
(by default).
Recover the call on hold from any sets defined in the same pick-up group (including your set):
•
Recover the call on hold from any sets defined in the same pick-up group (including your set)
•
Press programmed key:
Comm hold
(by default).
2.22
Call parking
You can place a call on hold and retrieve it on another telephone.
•
During a conversation.
•
Park the call
•
Enter the number of the parking destination phone.
Retrieve the call from the parking destination phone:
•
Reach the 'Menu' page.
•
Settings My services Consultation Call pick up services Park/retrieve call
Retrieve the call from another phone:
•
Reach the 'Menu' page.
•
Settings My services Consultation Call pick up services Park/retrieve call
•
Enter the number of the parking destination phone.
This feature is accessible via a programmed key.
If the parked call is not recovered within a preset time (default value 1 min 30), it is transferred to the
operator.
