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AT&T MetroCell 

User Guide

For the following MetroCell model:

Alcatel-Lucent 9363 Metro Cell - Indoor (v2  1900/850 MHz)

Contents

Welcome!

  

2

Customer responsibilities

 2

Getting to know your AT&T MetroCell

 2

Frequently asked questions

 3

Getting started

 3

Using the AT&T MetroCell website 

4

MetroCell product page (att.com/metrocell) 

4

Authentication 4

Manage my MetroCell page 

5

-  MetroCell group 

5

-  Sort order 

5

-  Acting on a MetroCell 

5

Activation  

5

-  Terms and conditions 

5

-  E911 address 

6

-  Additional registration information 

6

-  Completing activation 

6

MetroCell device settings page 

7

Approved user list 

7

Appendix A:  LAN configuration requirements

 8

Appendix B:  bandwidth guidelines

 9

Appendix C:  troubleshooting guide

 9

Steps to perform LED troubleshooting 

10

Warranty 

 11

AT&T MetroCell User Guide • 

February 2016 

1

Summary of Contents for AT&T 9363 Metro Cell

Page 1: ...att com metrocell 4 Authentication 4 Manage my MetroCell page 5 MetroCell group 5 Sort order 5 Acting on a MetroCell 5 Activation 5 Terms and conditions 5 E911 address 6 Additional registration inform...

Page 2: ...hether data intensive applications are being used Anywherefrom0 5to10Mbpscouldberequired 10Mbpsis recommended for a single MetroCell Providing environmental operating conditions within the following r...

Page 3: ...operation the other type being closed mode With open mode any AT T wireless user within range of the AT T MetroCell device can place calls or access data through it Q What is closed mode A Closed mode...

Page 4: ...tors All such users should have been assigned Premier usernames which should have been sent to your business email address IfyouknowyourPremierusernameandpassword enterthem where requested to navigate...

Page 5: ...roCell click on Device 1 or Device 2 or Device 3 in the Devices column The next step depends on the status of the device you select If the device status is Inactive you will be taken to the Activation...

Page 6: ...ll foundonthedevicelabelor shipping label An easy to remember nickname that you assign Location of the device in the building such as floor room number etc Selection of Open or Closed mode Name email...

Page 7: ...er List can make calls through the MetroCell Note that all MetroCells in a Group all MetroCells at the same address share a single Approved User List 25 entries can be viewed at a time Each entry cons...

Page 8: ...ndixB Bandwidthguidelines Customer is responsible for providing connectivity to the Internet The required bandwidth will depend on the number of simultaneous users you want to be able to support and w...

Page 9: ...device is available IftheMetroCellhasbeenconfiguredtooperatein Closed mode ensurethatthedevice s beingusedtomaketestcalls is on the Approved User List see the AT T MetroCell User Guide available at at...

Page 10: ...erforming the above if System LED is ON check to see if problem is resolved If not call the AT T Product Management Center at 877 996 7017 and enter the PIN METRO 63876 TheSystemLEDisBLINKING A softwa...

Page 11: ...ted to fire flood earthquake and other natural disasters will be excluded This limited warranty is in lieu of all other warranties express or implied either in fact or by operations oflaw statutoryoro...

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