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MetroCell device settings page

Once a MetroCell has been activated, various 

characteristics can be viewed and updated on the 

MetroCell Device Settings page.  To get to it, select an 

Active device on the 

Manage My MetroCell

 page.  Items you 

can edit include:

•  Device nickname 

•  Location in building 

•  Open or Closed mode 

•  Technical contact information 

•  Internet Service Provider

There are also several fields you can view but not edit.  

Changing any of these fields requires that you contact your 

AT&T representative:

•  Device address 

•  Serial number 

•  Make & model

In addition to viewing and editing device settings, links across 

the top of the page provide access to several other features:

•   

Move device

 

This link will guide you through the steps required to move 

your MetroCell to a new location.

• 

   Deactivate

 

This link will enable you to deactivate your MetroCell.

•   

Approved user list 

 

This is where you create and manage an Approved User 

List – see below.

•  

 Devices in group

 

If you have more than one MetroCell at the current 

location, this link will provide information on the other 

devices in the same Group as the MetroCell you are 

working with.

Approved user list

The 

Approved User List

 page enables you to create and 

manage an Approved User List.  If the MetroCell has been 

set to operate in Closed mode, only users included in the 

Approved User List can make calls through the MetroCell.  

Note that all MetroCells in a Group (all MetroCells at the 

same address) share a single Approved User List.

25 entries can be viewed at a time.  Each entry consists of an 

AT&T wireless phone number and an optional name of the 

wireless user.  There is a link at the bottom of the list to Add 

More Users, which opens an additional page.  An Approved User 

List can hold up to 1500 entries.

When you click on Submit, the numbers will all be validated.  

If errors are detected, the entries with errors will move to 

the top of the list, highlighted in red, and error messages 

will be displayed.  These errors should be corrected or 

removed and the list resubmitted.  When no errors remain, 

the corrected list is displayed and can be edited further.

Validation includes:

•  A check for duplicates 

•  A check for a complete number (10 digits) 

•   Confirmation that the telephone number  

is for an AT&T wireless subscriber

•   Confirmation  that the telephone number  

is an active number

Remember to save your list by clicking on Submit before you 

leave the page.

To start over, there is an option at the bottom of the list to 

delete the entire list.  You will be asked to confirm this deletion, 

which is not recoverable.

To print the list of users on any page, click on the Print This Page 

link in the upper right corner of the page.

Please note:

  It may be necessary for users who are placed 

on the Approved User List to power their handset down and 

back up to be able to access the MetroCell.

AT&T MetroCell User Guide • 

February 2016 

7

Summary of Contents for AT&T 9363 Metro Cell

Page 1: ...att com metrocell 4 Authentication 4 Manage my MetroCell page 5 MetroCell group 5 Sort order 5 Acting on a MetroCell 5 Activation 5 Terms and conditions 5 E911 address 6 Additional registration inform...

Page 2: ...hether data intensive applications are being used Anywherefrom0 5to10Mbpscouldberequired 10Mbpsis recommended for a single MetroCell Providing environmental operating conditions within the following r...

Page 3: ...operation the other type being closed mode With open mode any AT T wireless user within range of the AT T MetroCell device can place calls or access data through it Q What is closed mode A Closed mode...

Page 4: ...tors All such users should have been assigned Premier usernames which should have been sent to your business email address IfyouknowyourPremierusernameandpassword enterthem where requested to navigate...

Page 5: ...roCell click on Device 1 or Device 2 or Device 3 in the Devices column The next step depends on the status of the device you select If the device status is Inactive you will be taken to the Activation...

Page 6: ...ll foundonthedevicelabelor shipping label An easy to remember nickname that you assign Location of the device in the building such as floor room number etc Selection of Open or Closed mode Name email...

Page 7: ...er List can make calls through the MetroCell Note that all MetroCells in a Group all MetroCells at the same address share a single Approved User List 25 entries can be viewed at a time Each entry cons...

Page 8: ...ndixB Bandwidthguidelines Customer is responsible for providing connectivity to the Internet The required bandwidth will depend on the number of simultaneous users you want to be able to support and w...

Page 9: ...device is available IftheMetroCellhasbeenconfiguredtooperatein Closed mode ensurethatthedevice s beingusedtomaketestcalls is on the Approved User List see the AT T MetroCell User Guide available at at...

Page 10: ...erforming the above if System LED is ON check to see if problem is resolved If not call the AT T Product Management Center at 877 996 7017 and enter the PIN METRO 63876 TheSystemLEDisBLINKING A softwa...

Page 11: ...ted to fire flood earthquake and other natural disasters will be excluded This limited warranty is in lieu of all other warranties express or implied either in fact or by operations oflaw statutoryoro...

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