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Appendix A: Local transport requirements

Confirm the following router/switch settings prior to 

activating your AT&T MetroCell:

• 

DHCP

 is 

ON

• 

MTU size

 is set to 

1492

•  

MAC address filtering

 is either 

turned off

 or allows the 

MAC address of the MetroCell

• 

IPSec Pass-Through 

is

 Enabled

• 

Block Fragmented Packets 

is

 Disabled

If using multiple routers, the MetroCell must be connected 

to the first router connected to the broadband modem.

If the MetroCell is connected to a router that is connected 

to a modem and both the router and the modem have NAT 

(Network Address Translation) enabled, disable NAT either 

in the router or the modem.

TCP/UDP Ports  

All ports listed need to be Open for inbound and outbound 

connections:

− UDP Ports 123, 500, 4500, 33434, 33435, 33436 

− TCP Ports 443, 7004, 7014

IP Address Pass-Through

If the local network has a firewall with specific IP addresses 

allowed to pass through, the following addresses must be 

allowed to pass:

     

Port

     

IP Addresses

TCP 443, 7004, 7014:

166.147.105.25

UDP 123:

12.230.208.133

12.230.209.5

12.230.208.48

12.230.209.133

UDP 500, 4500, 33434,  

33435, 33436:

12.230.209.81

12.230.209.161

12.230.209.225

12.230.209.17

12.230.208.25

12.230.208.81

12.230.208.209

12.230.208.145

In addition, no traffic to or from the following URLs should 

be blocked:

fileserver.metro.wireless.att.com 

hnm.metro.wireless.att.com 

initial-ipsecrouter.metro.wireless.att.com

Appendix B:  Bandwidth guidelines

Customer is responsible for providing connectivity to the 

Internet.  

The required bandwidth will depend on the number of 

simultaneous users you want to be able to support and 

whether data-intensive applications are being used.  

The maximum total traffic that can be carried by a MetroCell 

across all simultaneous users, based on its radio interface, is:

•  5.6 Mbit/sec. from handsets to the MetroCell (uplink) 

•  21 Mbits/sec. from the MetroCell to handsets (downlink)

Each simultaneous voice call requires 37 Kbit/sec. of 

bandwidth on the Internet access connection.

A full complement of 32 simultaneous voice calls would 

require 1.2 Mbit/sec.

If some of these user sessions are high-volume data sessions 

instead of voice calls, the required bandwidth can be much 

higher.  For example, watching a streaming video can peak 

above 1.5 Mbit/sec. for a single user.  Data sessions tend to be 

“bursty,” with fluctuating demands for bandwidth.

When voice and data sessions are competing for limited 

bandwidth, priority is given to the voice calls.

Customer is responsible for taking all of these factors into 

consideration in determining how much bandwidth is needed 

on the Internet access connection.  

In the absence of any specific information on expected 

usage, it is suggested that capacity of at least 10 Mbps 

down and 2 Mbps up be provided.

Inadequate bandwidth may result in dropped calls, poor 

voice quality, slow response to data requests, and other 

adverse effects.  If you experience any of these, you may 

need to increase the available bandwidth or remove other 

traffic.

AT&T MetroCell User Guide • 

February 2016 

8

Summary of Contents for AT&T 9363 Metro Cell

Page 1: ...att com metrocell 4 Authentication 4 Manage my MetroCell page 5 MetroCell group 5 Sort order 5 Acting on a MetroCell 5 Activation 5 Terms and conditions 5 E911 address 6 Additional registration inform...

Page 2: ...hether data intensive applications are being used Anywherefrom0 5to10Mbpscouldberequired 10Mbpsis recommended for a single MetroCell Providing environmental operating conditions within the following r...

Page 3: ...operation the other type being closed mode With open mode any AT T wireless user within range of the AT T MetroCell device can place calls or access data through it Q What is closed mode A Closed mode...

Page 4: ...tors All such users should have been assigned Premier usernames which should have been sent to your business email address IfyouknowyourPremierusernameandpassword enterthem where requested to navigate...

Page 5: ...roCell click on Device 1 or Device 2 or Device 3 in the Devices column The next step depends on the status of the device you select If the device status is Inactive you will be taken to the Activation...

Page 6: ...ll foundonthedevicelabelor shipping label An easy to remember nickname that you assign Location of the device in the building such as floor room number etc Selection of Open or Closed mode Name email...

Page 7: ...er List can make calls through the MetroCell Note that all MetroCells in a Group all MetroCells at the same address share a single Approved User List 25 entries can be viewed at a time Each entry cons...

Page 8: ...ndixB Bandwidthguidelines Customer is responsible for providing connectivity to the Internet The required bandwidth will depend on the number of simultaneous users you want to be able to support and w...

Page 9: ...device is available IftheMetroCellhasbeenconfiguredtooperatein Closed mode ensurethatthedevice s beingusedtomaketestcalls is on the Approved User List see the AT T MetroCell User Guide available at at...

Page 10: ...erforming the above if System LED is ON check to see if problem is resolved If not call the AT T Product Management Center at 877 996 7017 and enter the PIN METRO 63876 TheSystemLEDisBLINKING A softwa...

Page 11: ...ted to fire flood earthquake and other natural disasters will be excluded This limited warranty is in lieu of all other warranties express or implied either in fact or by operations oflaw statutoryoro...

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