Alcatel-Lucent 8082 My IC Phone User Manual Download Page 55 | Manualshive

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Manager receives the calls & Assistant monitors them

In this filtering mode, the assistant is notified of the incoming call on the manager set. If necessary,
the assistant can pick up the incoming call before the manager answers the call. If the call is picked
up by the assistant, the call is identified by a special arrow in the history preview on the manager set.

Off

The Manager/Assistant feature is deactivated. There is no routing and monitoring between the two
phones.

9.3

Talk to the assistant while on a call

When the manager is on a call, he can dial the assistant for a consultation call.



The manager is in a call.



Assistant

To call the assistant.

9.4

Transfer a call to the assistant phone

During a call, the manager can directly transfer the call to the assistant.



The manager is in a call.



Assistant

To call the assistant.



Transfer

The call is transferred to the assistant.

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Summary of Contents for 8082 My IC Phone

Page 1: ...Alcatel Lucent OmniTouch 8082 My IC Phone OmniPCX Office Rich Communication Edition User Manual R300 8AL90835USBDed01 1409 ...

Page 2: ...2 Introduction Thank you for choosing an Alcatel Lucent phone This model offers enhanced ergonomical features for more effective communication ...

Page 3: ...VORITES APPLICATION FAVORITES 19 2 8 ANSWER THE CALL 19 2 9 IGNORE CALL 20 2 10 FORWARD AN INCOMING CALL 20 2 11 USING THE TELEPHONE IN HANDS FREE MODE 20 2 12 RECEIVING INTERCOM CALLS INTERPHONY 21 2 13 MASK MY IDENTITY 21 2 14 CONTACT CALL LOG 21 2 15 DELETE ONE CALL LOG EVENT 22 2 16 DELETE EVENTS FROM THE CALL LOG 22 3 DURING A CONVERSATION 23 3 1 PUTTING A CALLER ON HOLD 23 3 2 CALLING A SECO...

Page 4: ...AKE A CALL USING THE PERSONAL PHONE BOOK CONTACTS 30 5 5 MODIFY A CONTACT 30 5 6 DELETE A CONTACT 31 5 7 DEFINE A CONTACT AS A FAVORITE FAVORITES 31 5 8 PROGRAMING A DIRECT SHORTCUT FOR A CONTACT 32 6 KEEP IN TOUCH 33 6 1 DEFINE A FORWARD 33 6 2 ACTIVATE A PREDEFINED FORWARD 34 6 3 IMMEDIATE FORWARD TO VOICE MAILBOX 34 6 4 YOUR VISUAL VOICE MAIL 34 6 5 CANCEL THE FORWARD 36 6 6 MODIFY THE FORWARD ...

Page 5: ...NT MY IC PHONE BLUETOOTH WIRELESS HANDSET 44 8 16 UNINSTALL A BLUETOOTH DEVICE UNPAIRING 45 8 17 HEARING AID KIT 45 8 18 SET AN ALARM 45 8 19 FILE MANAGER 46 8 20 DELETE A FILE 46 8 21 COPY A FILE FROM THE EXTERNAL STORAGE DEVICE TO THE PHONE INTERNAL MEMORY 47 8 22 LISTEN TO AN AUDIO FILE 47 8 23 PLAY ALL AUDIO FILES 48 8 24 PHONE WALLPAPER 48 8 25 PHONE SCREENSAVER 49 8 26 CUSTOMIZE THE USER PIC...

Page 6: ...10 2 PREREQUISITES 56 10 3 INSTALLING THE APPLICATION ON YOUR PC 56 10 4 UNINSTALLING THE APPLICATION 58 10 5 REPAIRING THE APPLICATION 58 10 6 CONFIGURATION 58 10 7 SYNCHRONIZE YOUR PHONE AND YOUR PC 62 10 8 TROUBLESHOOTING 63 11 GUARANTEE AND CLAUSES 64 ...

Page 7: ...r for optimized sound LED Arrival of a new call Flashing An adjustable and stable foot One 3 5 mm headset jack Various connections to allow phone extensions Add on module connector SATA type 2 USB connectors for video or USB storage device 1 mini USB connector for a keyboard 1 Two 10 100 1000 Mbps Ethernet connectors to enterprise network LAN and a PC One DC power jack for an external power adapto...

Page 8: ...an incoming call in handsfree mode the key is blue When a call is in progress pressing this key switches from handsfree mode to headset or handset mode Pressing this key takes you to the routing menus This key is lit when you have received a new voicemail text message or callback request When not lit you can access various message services This key flashes if you have missed calls Activate or deac...

Page 9: ...hen check that your video camera is working correctly Select this area to access the user parameters and status of the phone Notifications area In idle state This area displays information on the latest phone events such as missed calls and voice messages During a call Call status ongoing on hold incoming call is shown in this area Pressing this area during a call takes you back to the call screen...

Page 10: ... Receiving intercom calls Video available on your phone See chapter Video call Upgrade download 1 000 Mbits Ethernet connection 100 Mbits Ethernet connection 10 Mbits Ethernet connection 10 Mbits Ethernet connection VoIP Connection established No VoIP connection Communication is not possible For more information contact your installer or administrator Server connection established This icon appear...

Page 11: ...to view this application information and easily access it Applications that can be previewed are History Favorites Manager Assistant Add or delete an application in the active area Settings Application Select the application that you want to add to the homepage or delete from the homepage Activate or deactivate preview of the application yes or no Back to homepage Applications bar Homepage in adva...

Page 12: ...ess the Advanced Homepage mode First press back to the previous homepage page Second press back to the first homepage page Go to next screen Back to previous screen In standard mode only you can have up to 6 pages In standard mode homepages are for applications and programmable keys Two types of icons are displayed at the bottom of the page Symbolizes the first page Homepage Symbolizes extra pages...

Page 13: ...ons bar on the homepage in advanced mode allow you to access the phone applications Scroll through the application area pages standard mode or the application bar advanced mode to find the application you want Press the application button to access to the application ...

Page 14: ...malfunction Installing or replacing the Bluetooth handset battery The battery recharges when the Bluetooth handset is on its base If the Bluetooth handset is on its base you do not need to press the Off hook On hook key to take or terminate the call Just off hook on hook the Bluetooth handset LED Off hook On hook press this key to take or terminate a call Volume Mute Short successive presses to ch...

Page 15: ...andset in place of the My IC Phone Bluetooth Wireless Handset Plug in the wired handset to the appropriate connector refer to phone description Switch off the My IC Phone Bluetooth Wireless Handset long press on the On Off hook key until you hear two distinct tones ...

Page 16: ...commend you use a password with 6 digits Contact your installer for more information 2 2 Making a call Use one of the following o Dial directly the number for your call o Lift the receiver Enter the destination number o Press the on hook off hook key of the Bluetooth device Bluetooth Wireless handset Dial the destination number o Dialer o Hands free Dial the destination number o Programmed line ke...

Page 17: ...The names of contacts matching your search criteria are automatically displayed on the screen Call your contact by choosing him her in the list If you wish you can also display your contact complete file Depending on the configuration external LDAP server may be available in your company for the contacts management and or you may have configured manually some contacts in your set the system can di...

Page 18: ...y All events Select the appropriate tab Select the contact to call Callback If there are several numbers for the same contact select the desired number You can also access the feature by selecting the application preview History Refer to chapter Define a contact as a favorite 2 6 Call back one of the last numbers dialed Select the application History From the call log select one of the last number...

Page 19: ...ber You can also access the feature by selecting the application preview Favorites Refer to chapter Define a contact as a favorite 2 8 Answer the call Use one of the following o Answer call o Take the handset off the hook o Handsfree key o Off hook key on the Bluetooth handset The picture of your correspondent can appear on the phone only if a picture was initially copied in the set memory and ass...

Page 20: ...ded to your voice mail Forward to another number Deflect Call the recipient of the transfer The call is immediately forwarded 2 11 Using the telephone in Hands free mode You are in communication Handsfree key Select the desired audio mode o Handsfree o Speaker Group Listen To take the call back with the handset Use one of the following o Take the handset off the hook o Handset o Off hook key on th...

Page 21: ...ings Application Telephony Hide identity Yes No Back to homepage 2 14 Contact call log You can display the history of all calls received calls missed calls and so on Select the application History The history application shows two tabs listing new phone events such as missed calls and older phone events New All new missed incoming call events History All events Select the appropriate tab Select th...

Page 22: ... preview History 2 16 Delete events from the call log Select the application History Select tab History Delete all Select the type of events to be deleted o Missed calls Unanswered incoming calls o Call back Callback requests o Other comlog entry types Confirm deletion of all call log events Delete You can also access the feature by selecting the application preview History ...

Page 23: ... hold from the call log or the notification area o Retrieve You are back on the call with your caller 3 2 Calling a second person during a conversation You are in communication New call Call the second person From the dialpad you can call the second party by directly dialing the number or through the call log history the contacts the search by name or the favorites features o Dial the number to ca...

Page 24: ...er Refer to chapter Calling a second person during a conversation If the number receiving the transfer answers Transfer The two correspondents are connected You can also transfer your call immediately without having to wait for your contact to answer You are in communication with a first correspondent A second correspondent is on hold You want to connect the first caller with the second Transfer T...

Page 25: ...ler o Enter the requested codes 3 8 Recording the current conversation When you are on a call with one or more correspondents you can record the conversation To record the conversation during communication Record Recording in progress You can pause resume or stop the recording at any time o Pause o Resume o Stop The user must have the appropriate rights to use this feature You cannot record a vide...

Page 26: ...tion with your correspondent Call Call your correspondent Your correspondent answers you are in audio communication Make sure that your contact s phone supports video calls Press the video icon displayed on your correspondent details to start the video call The call status in the notification area is changed once you start the video call You can hide the start video call icon by pressing the arrow...

Page 27: ...rozen Press anywhere on the picture in the picture on the screen to mute your video Your caller will no longer see your video This icon appears in the picture in picture instead of your video Press anywhere on the picture in the picture on the screen to unfreeze the video Your caller can now see your video The picture in picture can be hidden In order to mute or unmute your video the picture in pi...

Page 28: ...d audio call are put on hold Retrieve the video call on hold the same way as an audio call Due to the one video at a time limitation When you are on a video call the video is stopped when you transfer the call When you start recording the call the video is stopped only audio communication is recorded Video conferencing cannot be handled Ignoring a second call When you ignore a second call the vide...

Page 29: ...a picture to the contact Copy the picture from an usb storage device on the phone local memory You can remove the usb storage device Enter the following path in the picture field data FileManager followed by the name of the picture and its extension This picture will then appear on your phone each time you will be in conversation with your contact An external server LDAP may be available in your c...

Page 30: ...from the search by name results 5 4 Make a call using the personal phone book Contacts Select the application Contacts Select the contact to call Information regarding your contact is displayed on the screen Press the call icon to call your contact If there are several numbers for the same contact select the desired number 5 5 Modify a contact Select the application Contacts Select the contact to ...

Page 31: ...cation Contacts Select the contact to add to favorites Favorites The contact has been added to Favorites The associated key light is on The green light indicates that the contact has been assigned to Favorites To remove a contact from Favorites Use one of the following o Select the application Contacts o Select the application Favorites Select the contact you wish to remove from your favorites Fav...

Page 32: ... to manage shortcut key programming key modification deletion moving and reseting of the homepage display Add a shortcut key Add Select the contact to associate with the shortcut via your list of contacts Once you have found the contact the caller or entered the number Add shortcut The key you just added appears greyed out Back To end the programming The key you just added is displayed on the home...

Page 33: ...key o Press your information area in the top left corner of the screen Routing profile Add Select the forward type to program o Immediate forward o Forward if busy o If no reply o If busy no reply Next Forward your calls to another set Other Enter the forward destination number Validate The forward is added to the list of predefined forwards You can activate it immediately or later Forward your ca...

Page 34: ... key Voicemail Forward is activated The key is blue The activated feature is indicated in your personal information area in the top left corner of the screen The forward key is not lit when no forward is activated When you create a forward it will be added to the list of available forwards so that you can reuse it 6 4 Your visual voice mail Visual voicemail displays and manages voicemail messages ...

Page 35: ...ontact is displayed on the screen Play VM Listen to message Pause VM Pause while listening to message Stop VM Stop listening When you have played the message you can Callback Call back sender of message Delete Delete the current message Delete all Delete all messages Call VM Consulting your voice mailbox Password Enter your password Follow the voice guide instructions ...

Page 36: ...te my calls to Modify Select the forward to modify Select the forward type to program o Immediate forward o Forward if busy Next Forward your calls to another set Other Enter the forward destination number Validate The forward is added to the list of predefined forwards You can activate it immediately or later Forward your calls to voicemail Voicemail Save Save the forward The forward is added to ...

Page 37: ...dit a text you can delete several characters at once Place the cursor before the first character to delete and keeping your finger in contact with the screen move to the last character to delete Press the delete key of your keyboard 7 3 Write in uppercase By default the written characters are in lowercase Press this key once The next character will be written in uppercase and then you will automat...

Page 38: ... The associated key light is off This green key light is on The numerical keyboard is activated 7 5 Write special characters Press this key once The associated key light is on Select a character The special characters associated to the selected character are displayed Select the desired character The keyboard is back to its initial mode ...

Page 39: ... defined as a favorite Select the application Contacts Select the contact to add to favorites Favorites The contact has been added to Favorites The associated key light is on The green light indicates that the contact has been assigned to Favorites You can call your contact directly without selecting them from the personal directory Use one of the following o From the homepage Favorites Select the...

Page 40: ...n the top left corner of the screen User Information Lock Confirm Lock Telephone locked If the phone is ringing a basic popup appears prompting you to answer or ignore the call If you are on a call you can only end the call From the homepage Lock Confirm Lock Telephone locked To lock your phone from the homepage you must set the feature Select the application Settings Application Lock Lock button ...

Page 41: ...t the time out duration for the phone backlight Unlock your terminal Enter your password to unlock the phone 8 5 Adjusting the audio functions Select the application Settings Device Audio Your handset allows you to set different ring tones depending on the type of incoming call o On site ringing o Off site ringing o Special ringing o Event ringing Select the ring to associate with each type of cal...

Page 42: ...ice Audio Ringing volume Adjusting the ringer volume 0 to 9 8 10 Adjust ringer volume while a call arrives The telephone rings when a call is received Decrease volume Increase volume 8 11 Adjust the loudspeaker and the handset volume During a call to adjust the volume level of the loudspeaker or receiver Decrease volume Increase volume 8 12 Activate deactivate tactile feedback When you press one o...

Page 43: ... jack accessory Jack accessory o Headset o Handsfree o Loudspeaker Ok 8 14 Install a Bluetooth device pairing You can use Bluetooth devices such as handsets or headsets with your phone To use your Bluetooth device it must be paired to the set To manage the pairing the Bluetooth device must be in detectable mode Refer to your Bluetooth device documentation to find out how to activate detectable mod...

Page 44: ...Select the application Settings Device Bluetooth Add Scan The set scans for available Bluetooth devices Your Bluetooth device needs to be prepared for pairing Take the handset off the hook and switch it off then press and hold both handset buttons at the same time You will hear a 3 note tone and the LED will flash green and orange Searching for Bluetooth equipment Wait for the detected equipment t...

Page 45: ...vice to unpair Delete The Bluetooth device is uninstalled unpaired 8 17 Hearing aid kit If you are using your phone with a hearing device you must install and activate the hearing aid device HAC to avoid hearing discomfort Select the application Settings Device Audio Hearing aid Enable the feature YES The hearing aid kit is activated 8 18 Set an alarm Alarm Hour Enter the alarm time Alarm sound Se...

Page 46: ... stored in a directory that has the same name as the directory name defined in Settings Application My files By default the defined name of the directory is My IC Phone If you want to change it make sure you change it in the phone settings as well as on the USB storage device The directory containing audio and or picture files on the external USB storage device must not exceed a total of 200 files...

Page 47: ...elected storage device The phone internal memory or external storage device Select the audio file The audio file plays automatically o Pause Pause o Start listening again Play o Stop listening Stop Supported audio formats are mp3 and aac When released from the manufacturing plant the audio files hosted on My IC Phone are Alcatel Lucent property and can be used as is When a installer or End User do...

Page 48: ... files via a USB link they are responsible for the Intellectual Property Right requirements related to such downloads 8 24 Phone wallpaper You can change the wallpaper on your phone The image must be stored in the set or on a USB storage device If the image is on the USB storage device you must connect it to the phone Insert your USB device at the back of the phone The icon is displayed connectivi...

Page 49: ...eensaver You can set the screensaver timeout the backlight timeout the brightness when the backlight is on or off and the refresh images interval Add an image for your personal screensaver The images have to be stored in the phone memory Supported image formats are bmp jpeg png For optimal display the image dimensions must be 800 x 480 Select the application My files Picture Select the image Scree...

Page 50: ... Filters Display the files for the selected storage device Select the image My picture The picture is updated Supported image formats are bmp jpeg png The recommended size for the avatar is 100x100 pixels 8 27 Programming shortcut keys on the homepage You can add shortcut keys to your homepage These keys are dedicated to call open a contact card or is dedicated to call a specific number Access pro...

Page 51: ...e Modifying shortcut keys You can modify shortcut keys by changing the name or the number Modify Select the shortcut key to modify Select the way to modify the number Once you have completed the modification Confirm the new modification Enter a new shortcut name Ok To confirm Moving a shortcut key on the homepage You can place the shortcut key wherever you want on the homepage Move Press the movin...

Page 52: ...ge you can reset the display and go back to the default display Reset Ok Confirm the reset 8 28 Change the theme skin of your phone Select the application Settings Device Phone configuration Select the current theme in the configuration page The available theme list is displayed on the screen Select the desired new theme from the list Ok Confirm the selection Changing the theme may take a few seco...

Page 53: ...de via the Application or the Device menus the user s customization user s or background picture screensaver melody skin your installed web applications Before starting the reset procedure make sure this action is needed as most of your data and phone customizations will be erased Select the application Settings Device Reset Enable the feature YES Enter the password The reset starts as soon as you...

Page 54: ...te the filtering mode between the manager and assistant phones The filtering mode allows the manager to decide how to route and monitor incoming calls to his phone Mode Select the filtering mode to activate Filtering is activated on the Manager and the associated Assistant phones There are three filtering modes Manager doesn t receive the calls and Assistant receives them Manager receives the call...

Page 55: ...preview on the manager set Off The Manager Assistant feature is deactivated There is no routing and monitoring between the two phones 9 3 Talk to the assistant while on a call When the manager is on a call he can dial the assistant for a consultation call The manager is in a call Assistant To call the assistant 9 4 Transfer a call to the assistant phone During a call the manager can directly trans...

Page 56: ...g systems are Microsoft Windows XP Service Pack 2 and higher 32 bits Microsoft Windows VISTA 32 bits and 64 bits Microsoft Windows 7 32 bits and 64 bits The Outlook supported versions are Microsoft Outlook 2000 Microsoft Outlook 2002 Microsoft Outlook 2003 Microsoft Outlook 2007 Microsoft Outlook 2010 32 bits and 64 bits The minimal system requirements are Processor P4 Class or higher RAM memory a...

Page 57: ...ree the license Agreement 4 Select the application destination folder on your PC make sure you have the necessary administration rights to install the application in the selected folder 5 Follow the installation steps ...

Page 58: ...airing the application If the application becomes corrupted you can repair it 1 Run the application installation executable file 2 Select the Repair option 3 Follow information displayed on the screen 10 6 Configuration Configuring the application on the PC The application is ready to work but it is recommended to check the application default configuration 1 Open the application configuration in ...

Page 59: ...been made on the phone and the PC o The most recent modification replaces the oldest In some circumstances if you are synchronizing with a profile connected to an Exchange server you may face a situation when a conflict is resolved incorrectly with the last modified Ý policy Make sure that any profile modifications made have been submitted to the Exchange server before synchronizing o The phone da...

Page 60: ...TTPS protocol is enabled However to manage this checkbox you should make sure the same secured protocol is set up in the device Please contact your system administrator to find out which protocol is used in your device URL for downloading the application updates Startup if enabled the application will be run when Windows starts Besides Settings item there are a few item that allow you to display t...

Page 61: ... informed when a maximum number of items for synchronization is reached the default setting is 500 items but this may have been changed by the administrator ask your administrator for the maximum number of contacts If you see this warning during synchronization you may lose some of your items because they have not been synchronized Sync button Choose to display the synchronization button in the ap...

Page 62: ...is PIN code and a name for the pairing You have 30 seconds to enter the PIN code If you don t do so you will have to start the procedure again 4 The synchronization is automatically started when the pairing is established This pairing has to be done only for the first synchronization From the PC application menu you can delete this pairing Synchronization During the synchronization you can monitor...

Page 63: ...in settings PC Sync displays Outlook is not installed My IC Phone Synchronizer could not find a supported version of Outlook on the PC Install Outlook PC Sync displays Error communicating with Outlook My IC Phone Synchronizer could not communicate with Outlook This might be because Outlook has been installed but not yet set up properly or is malfunctioning Starting Outlook itself may provide infor...

Page 64: ...ive no express warranties guarantees or conditions We exclude any implied warranties satisfactory quality fitness for a particular purpose workmanlike effort and non infringement Theses Applications are subject to the Terms and Conditions of the third Party provider that you may be able to access on the providers websites To limit the risk of interference people with pacemakers must keep the wirel...

Page 65: ...here is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try correct the interference by consulting the dealer Exposure to Radio Frequency Signals This device has been designed and manufactured not to exce...

Page 66: ...or chemical waste disposal The labels and icons presented in this document are not contractually binding and may be modified without prior warning Alcatel Lucent Alcatel Lucent and the Alcatel Lucent logo are trademarks of Alcatel Lucent All other trademarks are the property of their respective owners The information presented is subject to change without notice Alcatel Lucent assumes no responsib...

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