background image

L5 – Flashes errors, if any.

PowerSave

In PowerSave Mode, the module just powered up, AC power is down, or

battery level is less than 11.5 volts. The radio part of the module draws 10 mA in PowerSave Mode. It is fully functional
and will go into Connected Mode as soon as a signal needs to be sent. Performing a manual phone test will switch the
module into Idle Mode and update the signal level reading.

L1 - Inactive

L2 - Communication with panel L3 - Same flashing pattern as L2 L4 - Inactive

L5 – Inactive

Connected

In Connected Mode, the module is connected to the Alarm.com servers and reported an alarm or other condition. The
module stays in Connected Mode for at least six minutes after the last message is exchanged. Entering Installer
Programming mode will cause the module to go into Idle Mode.

L1 - Flashes errors, if any.

L2 - Communication with panel.

L3 - Communication with Alarm.com.

L4 - Alternates two seconds on, then two seconds off.

L5 - Inactive.

Troubleshooting/Testing

Tips

• Check LTE status LED L1 to see if it is flashing any errors. For descriptions of the errors indicated, see

LED

L1 (red)

.

• If the power LEDs (the green LED at the top of the module shown in

Main module components

) is not on, turn off

the panel power and verify that all wiring is correct.

• If the Module status LEDs (on the left side of the module in

Main module components

) do not turn on immediately

after initial power up, verify enough time is given for the module to initiate communication with Alarm.com. Wait five
to eight minutes after power up for the module to communicate with Alarm.com.

• Verify that the Access Code Lock feature in panel memory is turned off. Access Code Lock must be turned off for

correct operation.

https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Panels/Interlogix_Concord/Interlogix_Concord_Inst…

Updated: Wed, 04 Mar 2020 15:12:44 GMT

16

Summary of Contents for Knowledge Base Verizon VoLTE

Page 1: ...liary 12 VDC power supply Status LEDs on the LTE module indicate bus and cellular network communications Compatibility The module can be used on Concord 4 0 and higher to enable Alarm com s interactiv...

Page 2: ...sing Case color Belgian gray Case material High impact ABS plastic Main module components Components description Component Function PWR LED Indicates module power status https answers alarm com ADC Pa...

Page 3: ...n MMCX antenna connectors The larger antenna connects to connector 1 the smaller antenna connects to connector 2 Module status LEDs Indicates communication with the LTE network report errors and signa...

Page 4: ...ashes every time a data packet is received from the panel L3 LTE communication LED L3 flashes every time a data packet is received from the LTE radio L4 LTE signal level LED L4 flashes zero to five ti...

Page 5: ...efore installation For more information see Account Creation 2 Turn off the Access Code Lock feature on the panel This feature must be off for the system to communicate with Alarm com 3 Installation i...

Page 6: ...ly connect the GND and 12V terminals After two minutes LTE status LED L4 will flash between one and five times to indicate the LTE signal strength level where five is the strongest signal Note Alarm c...

Page 7: ...proper operation Both antennas are pre installed for convenience The larger antenna will be connected to antenna connector 1 and the smaller antenna will be connected to antenna connector 2 3 For opti...

Page 8: ...own in Figure 5 Note The module can also be powered off the SuperBus2000 two amp power supply 600 1019 but should not be powered directly off the panel Figure 5 Wiring Terminals 3 If required connect...

Page 9: ...set to off for the system to communicate with Alarm com The module PWR LED should turn on After a few seconds the module BUS and AUTO LEDs should flash to indicate successful communication with the pa...

Page 10: ...ered The yellow and green LEDs indicate the message status The top LED is not used Red LED On The module is in range and registered with the network Off The module is out of range and not registered w...

Page 11: ...Blinks Blinks Module in range sending first message currently sending message 6 Blinks On Blinks Module out of range first message sent currently sending message 7 Blinks On Off Module out of range fi...

Page 12: ...f the panel and re insert it If the error is still observed try a different module Finally if that does not fix the problem try a different panel 2 then 4 The module provisioning process could not be...

Page 13: ...System Programming 0003 for module to communicate 8 If it persists the account may have been set up incorrectly Contact Alarm com Technical Support You will be asked to check the serial number of the...

Page 14: ...st be deleted before it can join a new network LED L3 green or yellow L3 flashes with every communication between the module and its radio unit in Idle Mode and with every communication with Alarm com...

Page 15: ...s The device you attempted to add into a Z Wave network was not successfully added 6 blink No Home ID present lasts until the module connects to Alarm com and is configured When the LTE module first c...

Page 16: ...unication with panel L3 Communication with Alarm com L4 Alternates two seconds on then two seconds off L5 Inactive Troubleshooting Testing Tips Check LTE status LED L1 to see if it is flashing any err...

Page 17: ...abled See Table 7 for a reference of the codes displayed Sensor 96 text Module serial number Table 7 Central Station Reporting Bits Reporting bit Description B Phone Test E Alarms F System trouble G S...

Page 18: ...rning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation bet...

Page 19: ...vice contains FCC ID RI7LE910SV IC 5131A LE910SV https answers alarm com ADC Partner Installation_and_Troubleshooting Panels Interlogix_Concord Interlogix_Concord_Inst Updated Wed 04 Mar 2020 15 12 44...

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