21
TROUBLESHOOTING
This section summarises a few common problems you might encounter when using this
product. If the answer to your problem is not found within this table, or you need further
assistance, please contact Customer Service.
No Image is Projected or
a "No Signal" message is
displayed
1.
Is the Power light on? If it is not on, check that
the projector is plugged into the mains, that the
socket is switched on, and then press the power
button on the projector.
2.
Check the lens cover has been removed.
3.Check the cables are securely attached and
installed as per the User Manual.
4.
The image source may not be set correctly.
Press the Source button on the Control Panel or
the Remote, to select the correct setting.
5.
Check in the Menu section under Video input
signal to make sure that has been set correctly.
The Lamp (Bulb) switches
off after a period of time
1.Leave the projector to cool for a few moments.
2.Once cooled, check if anything is blocking the
ventilation vents.
3.
Turn on the projector.
If the issue persists please contact your support
provider for further assistance.
The Image is wider at
the top/bottom of the
screen
This is called keystone and is due to the projection
angle not being perpendicular to the screen. To
correct, use the projector's inbuilt keystone
function to adjust the image.
Spots on the screen
Use a vacuum cleaner to clean the lens.
The image brightness
has faded
This might be caused by the ambient
light in the room. If not ,you may
need to replace the lamp (bulb).
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