AS W i p LL 900 MHz
Quick In stallation & Co nfigu ration Gu id e
13070311-02
Airspan Networks Inc.
35
Troubleshooting
This chapter describes problems that you might encounter when using WipManage.
15.1. No PC-BSR Network Link
Solution
•
Ensure the BSR is receiving power (from the BSDU or SDA).
•
Check IP connectivity with BSR by pinging the BSR (MS-DOS command:
pi
ng –t
<BSR’s IP address>
) from
the PC.
•
Check the PC’s network IP addressing configurations (e.g. IP address, subnet mask, and default gateway).
15.2. No BSR-SPR/IDR Air Link
Solution
•
Ensure that
power
is received by the SPR/IDR.
•
Ensure version disk file/ROM (
VDF
) for BSR and SPR/IDR are identical. If not, this may result in BSR and SPR/IDR
using different frequencies (even if Frequency Table ID is the same). These frequencies are ROM Frequency tables
(0-31). If the VDFs differ, then define an NVRAM frequency table (32-63) that is the same for the BSR and SPR/IDR.
•
Ensure BSR and SPR/IDR have identical
maximum transmission rates
(e.g. 3 Mbps or 4 Mbps).
•
Ensure that the
BSR’s Air MAC address
is defined correctly in the SPR/IDR.
•
Ensure that the
SPR/IDR index number
in the SPR/IDR is defined correctly (e.g. if the index was defined as 2 in
WipConfig, then in WipManage, add the
SPR/IDR
to index icon #2).
•
Ensure that the
external antenna
is connected (if an external antenna exists).
•
Ensure that the
distance
between the BSR and SPR/IDR is in range for RF communication.
•
Ensure that no obstacles (e.g. buildings) between BSR and SPR/IDR that may block transmission path.
15.3. No PC-SPR/IDR Network Link
Solution
•
Ensure that WipManage’s management IP address is correct.
•
For ASWipLL in the IP router mode, check that the routing table is correctly defined.
•
For ASWipLL in the transparent bridge mode, delete the ARP table (MS-DOS command:
ARP –d
).
•
Ensure that the SPR/IDR and BSR are configured for identical modes (e.g. IP Router or Transparent Bridge).
•
Check PC’s routing table for correct routes from BSR to SPR/IDR (MS-DOS command:
route print
):
•
For ASWipLL in the transparent bridge mode, check PC’s routing table for correct routes from BSR to SPR/IDR (MS-
DOS command:
tracert
<SPR’s/IDR's IP address>.
•
If all the above routing verifications are correct, and still no successful network link is established with the SPR/IDR,
then reset the SPR/IDR to factory defaults using WipConfig, and then reconfigure the SPR/IDR. Resetting the
SPR/IDR to factory default ensures that your configuration settings will be correct.
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