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15C0233-00 Rev A
SSC4500DX
9/23/2020
11.0 Troubleshooting
Issue
Possible Cause
Resolution
Temperature not holding set
point
a) Wrong set point
b) Is the heater circuit breaker tripped
c) Has the door been open for extended time
a) Verify that set point is proper
value
b) Reset heater circuit breaker
c) Verify door is closed and let
unit stabilize for 1-hour
Internal Pressure Alarm
a) Is the door closed and sealed
b) Is the external vent tube blocked/plugged
a) Verify door is closed and let
unit stabilize for 1-hour
b) Clear/unblock pressure tube
near electrical connection
Low Humidity
a) Is there water in the tank
b) Has door been open for extended time
c) Has the humidify circuit breaker tripped
a) Add water until
b) Verify door is closed and let
unit stabilize for 1-hour
c) Reset humidifier circuit
breaker
Blank Display Screen
a) Does unit have power
b) Are the RJ45 cables connected (both ends)
c) Is the 24VDC circuit breaker tripped
a) Verify supply power
b) Verify RJ45 cable seated at
both ends
c) test for 24VDC power at
terminal blocks and reset 24VDC
circuit breaker
Keyless lock not responding
a) Wong security code
b) Expired batteries in lock
a) Use master code to open and
reset keyless lock
b) Use emergency open
procedure and change batteries.
