14
The warranty's enforcement is subject to strict compliance by the dealer and the user with the
following requirements:
A) RETURNING BY THE DEALER OF THE WARRANTY CERTIFICATE DULY COMPLETED AND
SIGNED BY THE DEALER AND THE PURCHASER.
B) Claims must be made without fail using an AGRISEM INTERNATIONAL"WARRANTY CLAIM
FORM" (see appendix) and sent by registered letter with acknowledgement of receipt by the
dealer to the company
’
s technical department within 10 days of the incident. This form must be
completed legibly by the dealer and must include the following information:
-
Name and address of the dealer, code No.,
-
Name and address of the purchaser,
-
Type of machine,
-
Working width,
-
Machine serial number,
-
Date of delivery to the purchaser,
-
Date of breakdown,
-
Precise references of the parts replaced, No. and date of invoice,
-
Make and model of the tractor used,
-
Detailed description and alleged cause of the incident.
-
Surface worked with the Disc-O-Mulch,
-
Utilised agricultural land belonging to the farm,
-
Type of soil in terms of % clay,
-
Proof of wear part invoice
-
Stones
yes
no
-
Parts replaced
yes
no (send the photocopy of the invoice)
C) Allegedly faulty parts are to be returned by the dealer to the Company's address for an
expert inspection, together with the copy of the warranty claim form provided for this purpose.
The dealer must order the faulty part from the spare parts department. Any transport costs
incurred by the returning of said parts are payable by the sender.
D) The final decision regarding payment under the terms of the warranty shall be made by the
company
’
s technical or general management. Whatever the reason for the warranty claim, this
decision is final and irrevocable and the purchaser undertakes to accept this decision both with
regard to the fault and the replacement of the part or parts.
Under no circumstances are the company's salesmen authorised to make such a decision, which
would be void.
NOTE: In the event of refusal, the part remains at the customer
’
s disposal for eight days. After this time it will be scrapped
with no appeal possible.
Under no circumstances do those selling our machines have the right or power to make any
decision whatsoever, either express or tacit, in the Company's name.
5-YEAR WARRANTY AGREEMENT
If the customer subscribes to the 5-year warranty, please see this agreement for the terms and
conditions of the warranty's enforcement.
