G4208A User’s Guide
151
5
Maintenance and Repair
Troubleshooting
USB Flash Drive not recognized
Instant Pilot not recognized by Firmware Update Tool
Contact Agilent
If you experience other problems, please contact your local Agilent support
provider for help.
NOTE
Since USB Flash Drives may vary from vendor to vendor or from type to type,
incompatibilities can occur. In general, USB Flash Drives from Sandisk and
Kingston should work. The USB Flash Drive must be FAT-16 formatted and
without encryption. See
“Handling of Unsupported USB Flash Drive Formats”
page 58 and
NOTE
If the Instant Pilot is in “
Backward compatible mode ON
”, see
on page 106, it will not be seen by the Firmware Update Tool.
In this case reconfigure the Instant Pilot to “
Backward compatible mode OFF
”.