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Agilent Technologies Cary Eclipse, User Manual

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Agilent Technologies Cary Eclipse User Manual Download Page 41

Troubleshooting 

Cary Eclipse Fluorescence Spectrophotometer User’s Guide 

41 

 

 

5.

 

Troubleshooting 

Instrument offline 

42 

Connect button instead of Start 

42 

Instrument performance testing 

43 

 

This chapter contains troubleshooting information to help you solve 
various problems you may encounter when setting up or using your 
Cary Eclipse. 

If you are having problems with your software, check the information 
in this chapter to see if there is a solution to your problem. You may 
also find a solution to your problem in the: 

 

‘Troubleshooting’ section of the Help. To view this, open the Cary 
Eclipse folder on the desktop and then double-click the Cary 
Eclipse Help. Click ‘Troubleshooting’ and follow the links. 

 

Software Status Bulletin documents that were shipped with the 
Cary Eclipse WinFLR software. 

If you still have not found the solution to your problem, contact your 
local Agilent office or representative. 

 

 

Summary of Contents for Cary Eclipse

Page 1: ...Cary Eclipse Fluorescence Spectrophotometer User s Guide ...

Page 2: ...ing use or performance of this document or of any information contained herein Should Agilent and the user have a separate written agreement with warranty terms covering the material in this document that conflict with these terms the warranty terms in the separate agreement shall control Technology Licenses The hardware and or software described in this document are furnished under a license and ...

Page 3: ...hazards 9 Panels covers and modules 10 Other precautions 10 Warning and information symbols 11 Color coding 13 CE compliance 13 Electromagnetic compatibility 14 EN55011 CISPR11 14 ICES NMB 001 15 South Korean Class A EMC declaration 15 2 Introduction 17 Installation requirements 17 Documentation 17 Conventions 18 Specifications 18 Environmental 18 Weights and dimensions 19 Power 19 ...

Page 4: ...4 Other sample holders 25 Purging 25 Nitrogen 25 Pressure regulator and gauge 25 Supply tubing 25 Gas manifold 26 Flowmeter 26 Installing the software 26 Installing the USB GPIB HS Converter 28 Registering the Cary Eclipse software 28 Uninstalling the software 29 Software Status Bulletin 29 4 Maintenance and Spare Parts 31 Cleaning 32 Lamp module 32 Replacing 32 Aligning 35 Fuses 38 ...

Page 5: ...Cary Eclipse Fluorescence Spectrophotometer User s Guide 5 Replacing 38 Checking 39 Spare Parts 39 5 Troubleshooting 41 Instrument offline 42 Connect button instead of Start 42 Instrument performance testing 43 ...

Page 6: ...Contents 6 Cary Eclipse Fluorescence Spectrophotometer User s Guide This page is intentionally left blank ...

Page 7: ...when used properly you have an accurate fast flexible and safe analytical system If the equipment is used in a manner not specified by the manufacturer the protection provided by the equipment may be impaired Information on safety practices appears throughout the documentation both hard copy and online provided with your instrument and accessories Before using the instrument or accessories you mus...

Page 8: ...ply with these requirements Lamp module The lamp is enclosed in a self contained module This module contains components operating at high voltages To avoid electric shock NEVER disassemble the module When operating the lamp module emits high intensity visible and ultraviolet UV radiation that can cause serious damage to eyes To avoid eye damage never operate the lamp outside the instrument WARNING...

Page 9: ... earth grounded receptacle Consult the manuals or product labels supplied with your computer monitor and printer for their grounding requirements NOTE The safety classification is given as Equipment Class I Application of the wrong supply voltage can create a fire hazard and a potentially serious shock hazard and could seriously damage the Cary Eclipse system accessories and any attached ancillary...

Page 10: ...rator accessible Operators and other unauthorized personnel are permitted access ONLY to the lamp module and the sample compartment of the Cary Eclipse ALWAYS switch off the instrument and disconnect the mains cord before changing a lamp module Other precautions The lamp module operates at a high temperature and touching it may result in burns Before replacing a lamp module that has been operating...

Page 11: ...tices governing the use handling and disposal of such materials are strictly observed These safety practices should include the wearing of appropriate safety clothing and safety glasses Warning and information symbols The following symbols appear in conjunction with warnings on the spectrometer and associated documentation The hazard they depict is shown below each symbol Corrosive liquid Ejecting...

Page 12: ...o the relevant operation or service manual for the correct procedure referred to by that warning label The following symbols also appear on the instrument or in the documentation I Mains power on 0 Mains power off Single phase alternating current Fuse Xe Indicates that a high voltage xenon flash lamp is present Caution disconnect all supplies risk of electric shock Delicate parts install carefully...

Page 13: ...s initializing CE compliance Agilent Cary Eclipse instruments have been designed to comply with the requirements of the Electromagnetic Compatibility EMC Directive and the Low Voltage electrical safety Directive commonly referred to as the LVD of the European Union Agilent has confirmed that each product complies with the relevant directives by testing a prototype against the prescribed EN Europea...

Page 14: ...ty in other environments due to conducted as well as radiated disturbances Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation If this equipment does cause harmful interference to radio or television reception which can be determined by tur...

Page 15: ...erate the equipment ICES NMB 001 This ISM device complies with Canadian ICES 001 Cet appareil ISM est conforme à la norme NMB 001 du Canada South Korean Class A EMC declaration A 급 기기 업무용 방송통신기자재 This equipment is Class A suitable for professional use and is for use in electromagnetic environments outside of the home 이 기기는 업무용 A 급 전자파적합기기로서 판 매자 또는 사용자는 이 점을 주 의하시기 바라 며 가정외의 지역에서 사용하는 것을 목적으 로 합니다...

Page 16: ...Safety Practices and Hazards 16 Cary Eclipse Fluorescence Spectrophotometer User s Guide This page is intentionally left blank ...

Page 17: ...the site preparation guide for future reference If you have misplaced your copy you can obtain a replacement from your local Agilent office or from the Agilent website www agilent com Documentation You have been provided with the following documentation to help you set up and operate your Cary Eclipse system This user s guide with safety practices and hazards information instructions for installin...

Page 18: ... use only and is classified Pollution degree 2 and Installation Category II EN 61010 1 Environmental Table 1 Suitable conditions during instrument transportation non operation and operation Condition Altitude m ft Temperature C F Relative humidity non condensing Non operating transport 0 2133 0 7000 5 45 41 113 20 80 Operating within performance specifications 0 853 0 2800 853 2133 2800 7000 10 35...

Page 19: ... VAC Frequency 50 60 Hz Hz Consumption 180 VA approximately Mains inlet coupler 3 2 A 120 250 VAC 50 60 Hz IEC type Connections Mains power cord Only use the country specific Agilent supplied power cord with your Cary Eclipse Front Accessory connection 25 pin D range connector low voltage DC AC and digital analog lines Position the instrument on the bench to allow easy access to the power switch l...

Page 20: ... low voltage AC DC Fuses T3 15 AH 250 V 5 x 20 mm IEC127 Sheet 5 NOTE For safety reasons any other internal fuse or circuit breaker is not operator accessible and should be replaced only by Agilent authorized personnel Fuse information on the rear of the instrument is the most up to date Nitrogen supply 70 kPa 10 psi Computer placement Locate the PC keyboard and mouse for ergonomically correct acc...

Page 21: ...installed only by an Agilent trained or Agilent authorized representative WARNING Heavy Weight Hazard The Cary Eclipse weighs over 30 kg 66 lb To avoid injury to personnel or damage to equipment always use two or more people when lifting or carrying the instrument Never attempt to lift the instrument alone This chapter describes how to install the Sample holders used with the Cary Eclipse Cary Ecl...

Page 22: ...se instructions to install and align it To install the single cell holder 1 Slide back the sample compartment lid 1 in Figure 1 lift up and remove the front panel 2 and check that the sample compartment is empty Figure 1 Cary Eclipse showing the sample compartment lid 1 and front panel 2 and Lamp Access Panel 3 2 Position the cell holder base on the locating pins 1 2 3 ...

Page 23: ...ment screw 4 Place the single cell holder on the cell holder base so that the cell lifter 3 is at the rear of the sample compartment 5 Secure the cell holder by tightening the spring loaded thumbscrew 4 Cuvette height adjustment Turning the cell lifter 3 in a clockwise direction will raise the cuvette Turning the cell lifter 3 in an counter clockwise direction will lower the cuvette platform NOTE ...

Page 24: ...gths to get a signal 4 Click Apply The wavelengths should change and the green power indicator on the instrument should continue flashing to indicate that the instrument is active 5 Place a small piece of white paper in the light path to the right of the cell use a wavelength of 540 nm If the beam appears as though it will strike the cell aperture move the paper to the left of the cell and check t...

Page 25: ... must be dry oil free and uncontaminated CAUTION Never use compressed nitrogen from a supplier who uses oil or water in the compression process Such processes invariably leave fine particles of oil suspended in the nitrogen which will form an oily deposit on optical surfaces Use nitrogen from a supplier who fills containers from immersion pumps lubricated with liquid nitrogen NOTE The instrument w...

Page 26: ...pable of monitoring flow rates between 0 and 30 liters per minute 64 cubic feet per hour Installing the software To install the Cary Eclipse WinFLR software 1 Log on to the instrument computer with Administrator privileges 2 Insert the software disk select the preferred language and then click OK A User Account Control dialog box may appear Click Yes for Do you want to allow the following program ...

Page 27: ...s correct The installation can take 3 to 5 minutes Do not try to exit the installation during this time 6 If prompted to complete installation of Cary WinFLR by restarting your computer select No I will restart the computer later Click Finish 7 Remove the Cary Eclipse Software disk from the CD drive and insert the Cary Eclipse Help disk as prompted A User Account Control dialog box may appear Clic...

Page 28: ...n the desktop and then the desired application 2 The first time the Cary Eclipse software is opened a Software Registration dialog will appear Click Next NOTE Ensure the software registration is completed by the user of the instrument For further information refer to the Software Registration Help 3 Complete all the fields on the Customer Details page Click Next NOTE The Product Key is found on th...

Page 29: ...nstall the Cary Eclipse software a For Microsoft Windows 10 Click Start Settings System Apps Features b For Microsoft Windows 7 Click Start Control Panel Programs and Features or Programs Uninstall a program 2 Scroll until you find Cary Eclipse WinFLR 3 Click Add Remove and then Yes Follow the instructions on the screen NOTE During the uninstallation you may be prompted to remove certain drivers f...

Page 30: ...Installation 30 Cary Eclipse Fluorescence Spectrophotometer User s Guide This page is intentionally left blank ...

Page 31: ...ed or Agilent authorized customer service representative WARNING Eye Hazard This instrument contains an intense light source Viewing of the light source either directly or via a reflecting surface will cause eye damage Operators and other unauthorized personnel must NEVER remove the black cover over the optics NOTE This section refers only to maintenance procedures for the Cary Eclipse fluorescenc...

Page 32: ...e and realign the light beam Before changing the lamp module always disconnect the Cary Eclipse from the mains supply NOTE These instructions are also provided in the Cary Eclipse Help including videos to demonstrate the procedure To access the Cary Eclipse Help click the Cary Eclipse folder on the computer desktop and then double click the Cary Eclipse Help Replacing WARNING Eye and Electrical Sh...

Page 33: ...he Eclipse turn the instrument onto its right side to get access to the base 4 On the base of the instrument undo and remove the four thumb screws of the lamp module cover see Figure 3 Figure 3 Base of the Eclipse showing the lamp module cover thumb screws 1 5 Loosen the three bolts marked with a black dot labeled 1 in Figure 4 until the lamp module is free to move through the front opening Figure...

Page 34: ...instrument The lamp module contains components operating at high voltages To avoid electric shock NEVER disassemble the lamp module To install the lamp module 1 Plug the connector of the new lamp module into the socket in the instrument 2 Fit the lamp module in the base of the Cary Eclipse ensuring that the two guide pins are correctly located and that the wiring is kept clear of the other parts o...

Page 35: ...ent parameters Ex Wavelength nm 540 Ex Slit nm 1 5 Ave time s 0 1 PMT voltage Medium NOTE Emission parameters are not important for this procedure 4 Click the Graph tab 5 View the reference signal by clicking the Reference Signal button on the toolbar 6 Click the Vertical Rescale button to find the signal range 7 Click the Scale button and enter an upper limit that is 20 higher than the current si...

Page 36: ...ews for vertical and horizontal adjustment are clearly marked Figure 5 1 Vertical adjustment screw 2 Horizontal adjustment screw 9 Adjust the top right screw horizontal adjustment labeled 2 in Figure 5 for maximum signal see Figure 6 with the supplied 5 5 millimeter nut driver you may need to adjust the y axis scaling ...

Page 37: ...hotometer User s Guide 37 Figure 6 1 Maximum signal level 10 Click the Lamp tab 11 Click the Save conditions button to store instrument parameters NOTE Clicking the Save conditions button will store the current instrument parameters as well as the maximum reading ...

Page 38: ... and rating as indicated in Chapter 2 The fuses have a code marked on the cap for example T 3 15 AH 250 V This refers to the fuse characteristic T time lag F fast acting the current rating x amperes the braking capacity H heavy L low and the voltage rating y volts NOTE Fuse information on the rear of the instrument is the most up to date WARNING Electrical Shock and Fire Hazards To prevent reduced...

Page 39: ... fuse is the correct type and that they are not damaged If necessary replace the fuse refer to Page 38 4 Place the fuses into the red fuse holder and push this red fuse holder into the main fuse holder and then lower the cap 5 Reconnect the Cary Eclipse instrument to the mains power supply and turn on the instrument NOTE If a fuse repeatedly blows it may indicate other problems with the Cary Eclip...

Page 40: ...Maintenance and Spare Parts 40 Cary Eclipse Fluorescence Spectrophotometer User s Guide This page is intentionally left blank ...

Page 41: ...ing problems with your software check the information in this chapter to see if there is a solution to your problem You may also find a solution to your problem in the Troubleshooting section of the Help To view this open the Cary Eclipse folder on the desktop and then double click the Cary Eclipse Help Click Troubleshooting and follow the links Software Status Bulletin documents that were shipped...

Page 42: ...nstrument cable USB GPIB HS attaching the computer to the instrument Ensure the instrument has completed its initialization tests before you start the Cary Eclipse WinFLR software Contact your local Agilent office Connect button instead of Start Problem When I start the Cary Eclipse WinFLR application I want to use the Start button but it has changed to a Connect button why Solution Check to see i...

Page 43: ...uring initialization This is indicated if the green power indicator on the front of the instrument flashes you should be able to hear the lamp and you should also be able to hear the monochromator and the filter wheel moving If the lamp is not pulsing you may have a hardware conflict The lamp is correctly aligned refer to Chapter 4 for instructions on aligning the lamp WARNING Eye and Electrical S...

Page 44: ...Troubleshooting 44 Cary Eclipse Fluorescence Spectrophotometer User s Guide This page is intentionally left blank ...

Page 45: ......

Page 46: ...he guide describes the following Safety Practices and Hazards Introduction Installation Maintenance Troubleshooting Agilent Technologies 1999 2000 2011 2013 2015 2016 Printed in Malaysia 09 16 8510175800 8510175800 8510175800 Issue 7 ...

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