5
Troubleshooting and Maintenance
280-DS Operator’s Manual
97
Troubleshooting
The following is a troubleshooting guide which may help you with common
problems. For other problems, please contact your local Customer Care Center.
Contact information can be found at www.agilent.com under your country using
the Contact Us link. Place your service request using the displayed phone number
or E-mail address.
NOTE
for basic troubleshooting.
Symptom
Probable Cause
Suggested Solution
The 280-DS is not
responding.
There might be a problem with
the connection between the
280-DS and the computer.
•
Ensure the USB cable is plugged
in.
•
Ensure the IM cable is plugged in.
•
Look inside the VM and confirm
that the red LEDs are flashing.
The 280-DS driver is not
installed properly.
•
In Windows Device Manager, verify
that the 280-DS is located on a
COM port when it is plugged into a
USB port.
•
Ensure the USB port on the
computer is functioning.
Diagnostics is not working
properly.
Problem with Windows OS or
VM/IM cable connections.
•
Reboot the PC
•
Ensure all module connections are
secure and the red LEDs are
flashing within the VM.
Improper centering /
verticality values or any
other unexpected values
from measurements.
VM diameter arm was not
zeroed.
•
Ensure it is zeroed properly.
“Vessel Module Vessel Centering
Arm Placement” on page 50.
Module not properly
installed.
•
Re-zero the VM and reseat the
module within the vessel.
Summary of Contents for 280-DS
Page 1: ...280 DS G7980AA Mechanical Qualification System Operator s Manual ...
Page 5: ...280 DS Operator s Manual 5 1 Safety Notes Cautions and Warnings 6 ...
Page 9: ...280 DS Operator s Manual 9 2 Introduction ...
Page 58: ...4 Operating the 280 DS 58 280 DS Operator s Manual Figure 36 Paddle Basket Height ...
Page 101: ...280 DS Operator s Manual 101 6 Service and Warranty Service and Warranty Information 102 ...
