20
Current Probes & Sensors for Power Quality Meters
5.5 Limited Warranty
The current probes and sensors are warranted to the owner for a period of one
year from the date of original purchase against defects in manufacture. This limited
warranty is given by AEMC
®
Instruments, not by the distributor from whom it was
purchased. This warranty is void if the unit has been tampered with, abused or if
the defect is related to service not performed by AEMC
®
Instruments.
Full warranty coverage and product registration is available on our website at
www.aemc.com/warranty.html
.
Please print the online Warranty Coverage Information for your records.
What AEMC
®
Instruments will do:
If a malfunction occurs within the one-year period, you may return the instrument
to us for repair, provided we have your warranty registration information on file or
a proof of purchase. AEMC
®
Instruments will, at its option, repair or replace the
faulty material.
5.6 Warranty Repairs
What you must do to return an Instrument for Warranty Repair:
First, request a Customer Service Authorization Number (CSA#) by phone or by
fax from our Service Department (see address below), then return the instrument
along with the signed CSA Form. Please write the CSA# on the outside of the ship-
ping container. Return the instrument, postage or shipment pre-paid to:
Ship To:
Chauvin Arnoux
®
, Inc. d.b.a. AEMC
®
Instruments
15 Faraday Drive
Dover, NH 03820 USA
Phone: (800) 945-2362 (Ext. 360)
(603) 749-6434 (Ext. 360)
Fax: (603) 742-2346 or (603) 749-6309
E-mail: [email protected]
Caution:
To protect yourself against in-transit loss, we recommend you insure
your returned material.
NOTE: You must obtain a CSA# before returning any instrument.
www.calcert.com
1.888.610.7664
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