14
9.
TROUBLE SHOOTING GUIDE
You can solve many common Wine cellar
problems easily, saving you the cost of a
possible service call. Try the suggestions.
Problem
Possible cause
Solution
Wine cellar
does not
operate.
• Not plugged in.
• The appliance is turned off.
• The circuit breaker tripped.
• Demo Mode is active.
• Please connect the appliance.
• Please turn ON the appliance.
• Turn on the circuit breaker.
• Deactivate the Demo mode (press +/- for 3sec.).
Wine cellar
is not cool
enough.
• Check the temperature control setting.
• The door is not completely closed.
• The door gasket does not seal properly.
• Verify the set temperature.
• Verify the closure of the door.
• Clean the door gasket with a humid sponge
using neutral detergent and water.
The
compressor
operates
continuously.
• The room temperature is hotter than
normal.
• The door is opened too often.
• The door is not completely closed.
• The door gasket does not seal properly.
• Verify the room temperature.
• Do not keep the door open longer than necessary.
• Verify that the door is completely closed.
• Verify the gasket condition and in case clean it with
a humid sponge using neutral detergent and water.
The light
does not work.
• Not plugged in.
• The circuit breaker tripped.
• The LED has burned out.
• The light button is not operating.
• Please connnect the appliance.
• Turn on the circuit breaker.
• Contact the service.
• Contact the service.
Too much
vibration.
• Check that the wine cellar is levelled.
• Level the appliance.
Too much
noise.
• The rattling noise may co me from the flow
of the refrigerant, which is normal.
• Contraction and expansion of the inside walls
may cause popping and crackling noises.
• The wine cellar is not level.
• Fan is dirty.
• Level the appliance.
• Clean the fan from powder.
• If the noises become louder contact the
service.
The door does
not close
properly.
• The wine cellar is not level.
• The door was fixed not properly.
• The gasket is dirty.
• Level the appliance.
• Verify the closure of the door.
• Clean the door gasket with a humid sponge
using neutral detergent and water.
Acoustic alarm • The door is not closed (the alarm lasts
30 min).
• Close the door.
E3 is displayed
• The door was left open for more than
30 min.
• Door reed switch is broken.
• Close the door.
• Contact the service.
E1 is displayed
and an acoustic
alarm will sound
every 5 minutes.
• The temperature inside the wine cellar
is outside the range of -20°C +60°C
• The temperature sensor is out of order
or disconnected.
• Verify absence of heating from nearest
appliances.
• Contact the service.
E2 is displayed
• Warm coming from nearest appliances.
• Ambient temperature is out of the
product climate class Range.
• Compressor or fan are out of order.
• Verify absence of heating from nearest appliances.
• Verify if the product is installed in a place with
ambient temperature within declared product
climate class.
• Contact the service.
www.aeg.com