Problem
Possible cause
Remedy
Residual heat indicator does not
come on.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor under the hob surface is dam‐
aged.
If the zone operated sufficiently long
to be hot, speak to an Authorised
Service Centre.
You cannot activate the highest heat
setting.
Another zone is already set to the
highest heat setting.
First reduce the power of the other
zone.
The sensor fields become hot.
The cookware is too large or you put
it too near to the controls.
Put large cookware on the rear
zones, if possible.
Hob²Hood does not work.
You covered the control panel.
Remove the object from the control
panel.
Hob²Hood operates, but only the
light is on.
You activated the H1 mode.
Change the mode to H2 - H6 or wait
until the automatic mode starts.
Hob²Hood modes H1 - H6 operate,
but the light is off.
There might be a problem with the
light bulb.
Contact an Authorised Service Cen‐
tre.
There is no sound when you touch
the panel sensor fields.
The sounds are deactivated.
Activate the sounds. Refer to "Daily
use".
Wrong language is set.
You changed the language by mis‐
take.
Reset all functions to the factory set‐
tings. Select Reset All Settings from
the Menu.
Disconnect the hob from the electri‐
cal supply. After 1 min, connect the
hob again. Set Language, Display
Brightness and Buzzer Volume.
A cooking zone deactivates.
A warning message saying the
cooking zone is going to switch off
comes on.
Automatic Switch Off deactivates
the cooking zone.
Deactivate the hob and activate it
again.
Refer to "Daily use".
and a message come on.
Lock operates.
Refer to "Daily use".
O - X - A appears.
Child Lock operates.
Refer to "Daily use".
blinks.
There is no cookware on the zone.
Put cookware on the zone.
The cookware is unsuitable.
Use suitable cookware. Refer to
"Hints and tips".
The diameter of the bottom of the
cookware is too small for the zone.
Use cookware with correct dimen‐
sions. Refer to "Technical data".
PowerSlide operates. Two pots are
placed on the flexible induction
cooking area.
Use only one pot. Refer to "Flexible
induction cooking area".
and a number come on.
There is an error in the hob.
Deactivate the hob and activate it
again after 30 seconds. If
comes
on again, disconnect the hob from
the electrical supply. After 30 sec‐
onds, connect the hob again. If the
problem continues, speak to an Au‐
thorised Service Centre.
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ENGLISH