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101
EPD-023 User Manual
Chapter 5
W
ISE-EC
EPD
D
esign-in
Service
5.2
Contact Information
Below is the contact information for Advantech customer service.
On the other hand, you can reach our service team through below website, our tech-
nical support engineer will provide quick response once the form is filled out:
http://www.advantech.com.tw/contact/default.aspx?page=contact_form2&sub-
ject=TeSupport
5.3
Global Service Policy
5.3.1
Warranty Policy
Below is the warranty policy of Advantech products:
5.3.1.1
Warranty Period
Advantech branded off-the-shelf products and 3rd party off-the-shelf products used to
assemble Advantech Configure to Order products are entitled to a 2 years complete
and prompt global warranty service. Product defect in design, materials, and work-
manship, are covered from the date of shipment.
All customized products will by default carry a 15 months regional warranty service.
The actual product warranty terms and conditions may vary based on sales contract.
All 3rd party products purchased separately will be covered by the original manufac-
turer's warranty and time period, and shall not exceed one year of coverage through
Advantech.
Region/Country
Contact Information
America
1-888-576-9688
Brazil
0800-770-5355
Mexico
01-800-467-2415
Europe (Toll Free)
00800-2426-8080
Singapore & SAP
65-64421000
Malaysia
1800-88-1809
Australia (Toll Free)
1300-308-531800-810-0345
China (Toll Free)
India (Toll Free)
1-800-425-5071
Japan (Toll Free)
0800-500-1055
Korea (Toll Free)
080-363-9494
080-363-9495
Taiwan (Toll Free)
0800-777-111
Russia (Toll Free)
8-800-555-01-50
Summary of Contents for EPD Series
Page 1: ...User Manual EPD Device EPD 023 System Solution Wireless ePaper Display Solution ...
Page 11: ...Chapter 1 1 Product Overview ...
Page 14: ...EPD 023 User Manual 4 ...
Page 15: ...Chapter 2 2 EPD 023 Network Specification ...
Page 21: ...Chapter 3 3 Hardware Specification ...
Page 25: ...Chapter 4 4 EPD 023 in ePaper Manager ...
Page 28: ...EPD 023 User Manual 18 ...
Page 35: ...25 EPD 023 User Manual Chapter 4 EPD 023 in ePaper Manager ...
Page 37: ...27 EPD 023 User Manual Chapter 4 EPD 023 in ePaper Manager ...
Page 48: ...EPD 023 User Manual 38 3 Add Gateway Router to Group ...
Page 60: ...EPD 023 User Manual 50 ...
Page 74: ...EPD 023 User Manual 64 4 Binding template ...
Page 85: ...75 EPD 023 User Manual Chapter 4 EPD 023 in ePaper Manager ...
Page 94: ...EPD 023 User Manual 84 Action Bind Template User can manual binding TEMPLATE to EPD device ...
Page 106: ...EPD 023 User Manual 96 Document User manual Restful API Release Notes ...
Page 107: ...Chapter 5 5 WISE EC EPD Design in Service ...
Page 115: ...105 EPD 023 User Manual Chapter 5 WISE EC EPD Design in Service ...