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purposes only.
All product specifications are subject to change without notice.
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© Advantech Co., Ltd. 2019

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Summary of Contents for EPD Series

Page 1: ...User Manual EPD Device EPD 023 System Solution Wireless ePaper Display Solution ...

Page 2: ...n permission of Advantech Co Ltd Information provided in this manual is intended to be accurate and reliable How ever Advantech Co Ltd assumes no responsibility for its use nor for any infringe ments of the rights of third parties which may result from its use Acknowledgements ARM is trademarks of ARM Corporation TI is trademarks of Texas Instruments Inc ITE is trademarks of ITE Tech Inc Eink is t...

Page 3: ... cost of replacement materials service time and freight Please consult your dealer for more details If you think you have a defective product follow these steps 1 Collect all the information about the problem encountered For example CPU speed Advantech products used other hardware and software used etc Note anything abnormal and list any onscreen messages you get when the problem occurs 2 Call you...

Page 4: ...nd receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipmt t This device complies with Part 15 of the FCC Rules Oper...

Page 5: ...wing Contains TX FCC ID M82 EPD 023 If the labelling area is larger than the palm of the hand then the following FCC part 15 19 statement has to also be available on the label This device complies with Part 15 of FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interfere...

Page 6: ...al Accessories Safety Instructions 1 Read these safety instructions carefully Part No Description EPD 023B2AG NTC02 2 9 Wireless ePaper displays system solution in 2 4G EPD 023B2AG NTC12 EPD 023B2AG NTC02 for 50 pcs solution kit EPD 023B2AG NTC22 EPD 023B2AG NTC02 for 100 pcs solution kit EPD 023B2AG NTC32 EPD 023B2AG NTC02 for 500 pcs solution kit EPD 023B2AG NTC42 EPD 023B2AG NTC02 for 3000 pcs ...

Page 7: ...d be opened only by qualified service personnel 14 If one of the following situations arises get the equipment checked by service personnel The power cord or plug is damaged Liquid has penetrated into the equipment The equipment has been exposed to moisture The equipment does not work well or you cannot get it to work according to the user s manual The equipment has been dropped and damaged The eq...

Page 8: ...un objet sur le cordon 10 Toutes les mises en garde et avertissements sur l équipement doivent être notés 11 Si l équipement n est pas utilisé pendant une longue période débranchez le de la source d alimentation pour éviter tout dommage d à une surtension transit oire 12 Ne jamais verser de liquide dans une ouverture sous peine de provoquer un incendie ou un choc électrique 13 Ne jamais ouvrir l a...

Page 9: ...m 10 Chapter 3 Hardware Specification 11 3 1 SYSTEM Specification 12 3 1 1 ID Dimension 12 3 1 2 Battery installation 12 3 2 Device LED Button Behavior 14 3 2 1 EPD 023 Button behavior is as below 14 3 2 2 EPD 023 LED behavior is as below 14 Chapter 4 EPD 023 in ePaper Manager 15 4 1 EPD 023 with ePaper Manager Solution 16 Table 4 1 ePaper manager main feature list 16 4 2 Preparation 17 4 2 1 Hard...

Page 10: ... EPD APIs into Your System 76 4 5 Control EPD Data through ePaper Manager API 77 4 6 ePaper Manager Feature list 81 4 6 1 Component list 81 Chapter 5 WISE EC EPD Design in Service 97 5 1 The Acquisition of Information 98 5 1 1 Concept 98 5 1 2 Design 99 5 1 3 Integration 100 5 1 4 Production 100 5 2 Contact Information 101 5 3 Global Service Policy 101 5 3 1 Warranty Policy 101 5 3 2 Repair Proces...

Page 11: ...Chapter 1 1 Product Overview ...

Page 12: ...per Manager Server ARK 2250L System inte gration and application provider can focus on application development and system management The main features of EPD 023 are ARM Cortex M3 Core Processor Support IEEE 802 15 4 2 4 G networks 2 9 e Paper panel display Great for Low Consumption achieved years battery life time Rich I O control with 3 button 3 LED Support temperature 0 50 C High Performance in...

Page 13: ...the different architec ture according to the end customer s system requirement From below system architecture EPD 023 is at the end node of the system Devel oper can apply Advantech WISE 3610Z 3240 to connect to ePaper manager which installed in Advantech Embedded Computer ARK2250L There are multi function RESTful API open on ePaper Manager for developer to integration with vertical mar ket applic...

Page 14: ...EPD 023 User Manual 4 ...

Page 15: ...Chapter 2 2 EPD 023 Network Specification ...

Page 16: ...3 One WISE 3240 can support up to 400 EPD devices in one channel 4 Support 11 channels in this system 5 Support up to 10000 EPD devices in one system by 25 pcs routers 6 System support white list to join the system from ePaper manager 7 Support changeable encrypted key No Device1 OS Version 1 ARK 2250L ePaper manager WIN7 WIN10 2019 Q3 64 bit V1 0 0 2 WISE Gateway 3610Z OpenWRT V1 0 0 4 WISE Route...

Page 17: ...ontrol EPD device Wireless control EPD device 2 2 4 EPD Device Device can join router when the corespondent LQI value can be detected and qualified Support router re scan if EPD device keep join fail after 2 mins and EPD device will start look for new router Support report status every 1 mins after device join network Support sending data request every 20 secs after device join network Support eme...

Page 18: ... their user scenario 2 4 1 Tag Scan for Router Initial scan EPD device scan each available channel If EPD device still can t find the router after 2 mins it will change the status to lost connect Reconfirm scan The EPD device will start scan channel to look for another router every 2 mins If EPD device still can t find the router after 5 times it will change Scan channel frequency from 2 4 8 16 32...

Page 19: ... and execute automatically System will reboot after FW upgrade complete EPD device send data request every 20 secs from sleep mode to router to check if there is any action command EPD device receive FW upgrade com mand if there is FW upgrade action After upgrade EPD device will re register network 2 5 White List mechanism Before import white list user need to setup router channel which can provid...

Page 20: ... new secure key from ePaper manager and the gateway will start pass the new key to connected device As long as the key has been changed the device could not been operated in original system which has the different secure key in setting Data communication is encrypted by AES128 User can defined 128 bit secure key Gateway exchange key devices automatically ...

Page 21: ...Chapter 3 3 Hardware Specification ...

Page 22: ...User Manual 12 3 1 SYSTEM Specification EPD 023 is design for customer directly installed in the application side 3 1 1 ID Dimension 3 1 2 Battery installation 1 Connect power connector into the board connector ...

Page 23: ...13 EPD 023 User Manual Chapter 3 Hardware Specification 2 Put the battery back to housing 3 Put back the back cover 4 Screw on and completed ...

Page 24: ...ss SW1 P1 SW3 P3 step1 Long press buttons SW1 SW3 when LED1 LED2 and LED3 off step2 LED2 flash 0 5 sec toggle LED2 after hold SW1 SW3 for 5 sec step3 LED2 on after hold SW1 SW3 for 10 sec step4 Release SW1 SW3 keys then LED2 off Reset to default and reboot Note All the image and set ting in device will be deleted 5 If device lost connec tion press either SW1 SW SW3 Press button and release button ...

Page 25: ...Chapter 4 4 EPD 023 in ePaper Manager ...

Page 26: ...al solution system Moreover ePaper Manager provides complete solution to help you easily import device data design device templates and manage device The main feature lists are as below Table 4 1 ePaper manager main feature list Item Name Description 1 Overview System dashboard 2 EPD controller Control Manage EPD device and association with tar get 3 Item Data Group Management 4 Device list Target...

Page 27: ...License on ARK2250L 4 2 3 ePaper manager setup on ARK 1 First you will need to install ePaper manager on ARK 2250L ePaper Manager Installation Double click the EPD ServerSetup_1 0 0 exe file to start installation process on the server computer Follow the instructions in the setup wizard Install ePaper Manager Add Gateway to ePaper manager Add Router to Gateway DeviceList setup Add Gateway Router M...

Page 28: ...EPD 023 User Manual 18 ...

Page 29: ...are Please download one from Microsoft website and execute it https www microsoft com zh TW download confirmation aspx id 49093 Microsoft Visual C 2015 Redistributable Update 3 https www microsoft com en us download details aspx id 53840 Please click the next button if no need to change the default installation path ...

Page 30: ...EPD 023 User Manual 20 Please check your public IP or domain name and fill it Please change the port number if need ...

Page 31: ...1 EPD 023 User Manual Chapter 4 EPD 023 in ePaper Manager Please fill in the password and confirm password for PostgreSQL database Please fill in the password and confirm password for PostgreSQL database ...

Page 32: ...EPD 023 User Manual 22 Please fill in the password and confirm password for MongoDB database Please click the install button to start installation ...

Page 33: ...23 EPD 023 User Manual Chapter 4 EPD 023 in ePaper Manager Please allow to access the installation of erl exe ...

Page 34: ...24 Please allow to access the installation of epmd exe Click the Finish button to exit the Setup Wizard 2 You will get a register from our sales package You will need to enable the key after installation of ePaper manager ...

Page 35: ...25 EPD 023 User Manual Chapter 4 EPD 023 in ePaper Manager ...

Page 36: ...re you start transmit image to EPD or Firmware upgrade You need to setup an FTP server on the server After you receive server ARK2250L it should have installed the FTP Server Click the startup icon to launch the Filezilla Server 1 Start the FTP Server 2 Add user account ...

Page 37: ...27 EPD 023 User Manual Chapter 4 EPD 023 in ePaper Manager ...

Page 38: ...8 3 Add password for user Don t use symbol in password 4 Add the Shared folders and set the property of the directories and files Add the FTP Server to OTA Storage You should make shure that the Shared folders is available ...

Page 39: ...29 EPD 023 User Manual Chapter 4 EPD 023 in ePaper Manager 5 Open Windows firewall setting and click allow a program or feature through Win dows firewall ...

Page 40: ...EPD 023 User Manual 30 6 Make sure to allow FileZilla Server and FileZilla Server Interface to pass the Windows firewall ...

Page 41: ...Manager 4 2 3 2 How to configure your FTP server on ePaper manager 1 Click Storage button to add a FTP storage for OTA and image delivery 2 Click Add button on the left upper corner Select the FTP option 3 Finish the configuration form and click Confirm ...

Page 42: ...ame OTA Security NONE Domain Your Server IP Port 21 Account Name Your FTP account Password Your FTP password Root Path Your root path 4 You will see an item in the Storage Management table 5 Open the FTP port of the firewall in the OS ...

Page 43: ...tp 192 168 1 1 or http advan tech local 3 Login The default username and password are root and ePaper Click the Login button to open the web base configuration page Install ePaper Manager Add Gateway to ePaper manager Add Router to Gateway DeviceList setup Add Gateway Router Mac address of EPD device Import into white List DeviceList setup EPD power on and join network online Data import and templ...

Page 44: ...ng Connection 5 Ethernet WAN Backhaul Connection Connect Ethernet cable to exiting backhaul router and ISP cable modem or Internet service provider xDSL FTTx modem Select WAN for NorthBond backhaul Connection and choose Protocol DHCP Client ...

Page 45: ...arameter to fit their user scenario 1 Add Router WISE 3610Z WISE 3240 to ePaper manager a WISE 3610Z The WISE 3610Z combine gateway and router without any extra setting b WISE 3240 TBD Install ePaper Manager Add Gateway to ePaper manager Add Router to Gateway DeviceList setup Add Gateway Router Mac address of EPD device Import into white List DeviceList setup EPD power on and join network online D...

Page 46: ... user need to prepare before start ePaper manager EPD con troller as below 1 EPD device mac address 2 Target Item data contain unique ID as the key e g PN Part number 3 Target Item ID as the key e g PN Part number 4 EPD device screen setup by the EPD image template 4 3 1 ePaper Manager Login ...

Page 47: ...er Manager Add Gateway to ePaper manager Add Router to Gateway DeviceList setup Add Gateway Router Mac address of EPD device Import into white List DeviceList setup EPD power on and join network online Data import and template EPD Controller for EPD device managment Template data binding EPD controller Associate the device and data EPD System automacatelly operate ...

Page 48: ...EPD 023 User Manual 38 3 Add Gateway Router to Group ...

Page 49: ...ress file when EPD device shipping Install ePaper Manager Add Gateway to ePaper manager Add Router to Gateway DeviceList setup Add Gateway Router Mac address of EPD device Import into white List DeviceList setup EPD power on and join network online Data import and template EPD Controller for EPD device managment Template data binding EPD controller Associate the device and data EPD System automaca...

Page 50: ...l Wakeup EPD device from sleep mode Press button and release button 5 Add EPD device into a Device Group Install ePaper Manager Add Gateway to ePaper manager Add Router to Gateway DeviceList setup Add Gateway Router Mac address of EPD device Import into white List DeviceList setup EPD power on and join network online Data import and template EPD Controller for EPD device managment Template data bi...

Page 51: ...vice online Click any button of the EPD device and you can see it on line 30 mins for 400 pcs EPD devices join network in each router 2 Click Device List on the side bar menu and select the device group you want to add devices 2 Click add button on the top left corner ...

Page 52: ...ierarchical view If you have finished the White List Setting previously you will see the devices grouped under a gateway 4 Open the hierarchy until you see the device Change the show number in order to select all devices under this gateway ...

Page 53: ...Chapter 4 EPD 023 in ePaper Manager 5 Select all by click the checkbox above 6 Click the finish button to finish the selection Note It s an option step since system already have encrypted key to protect all transmission data ...

Page 54: ...ual 44 6 Set Gateway Encrypted Key Note It s an option step since system already have encrypted key to protect all transmission data 1 Click Device List on the side bar menu and select the device group which the router ...

Page 55: ...45 EPD 023 User Manual Chapter 4 EPD 023 in ePaper Manager 2 Find the gateway device and change to edit mode by click the edit button 3 Click the name of gateway device to enter the edit mode ...

Page 56: ... the Encrypted Key 32 characters with A Z and 0 9 and then click send to finish the configuration 7 Setup Router Channel on WISE 3610Z or WISE 3240 1 Click Device List on the side bar menu and select the device group which the router ...

Page 57: ...47 EPD 023 User Manual Chapter 4 EPD 023 in ePaper Manager 2 Find the router device and change to edit mode by click the edit button 3 Click the name of route to enter the edit mode ...

Page 58: ...ID in the JSON format for overall item data items code uniqueID_user_provide_1 name item_name_user_provide_1 content Tag Content Title 01 Tag Content01 Tag Content Title 02 Tag Content02 code uniqueID_user_provide_2 name item_name_user_provide_2 content Tag Content Title 11 Tag Content11 Tag Content Title 12 Tag Content12 Install ePaper Manager Add Gateway to ePaper manager Add Router to Gateway D...

Page 59: ... the system directly the system will auto transfer the format to JSON Note The first column of data must be an unique ID in Excel or CSV format for over all item data Example1 i Vertical application scheduling send data to ePaper manager server ii Or click ITEM Data in the left side navigation bar and click left side button in the page as the picture shows below ...

Page 60: ...EPD 023 User Manual 50 ...

Page 61: ... in the left side navigation bar We provide some tools to design templates such as Label Text Image Shape Barcode and QRcode Install ePaper Manager Add Gateway to ePaper manager Add Router to Gateway DeviceList setup Add Gateway Router Mac address of EPD device Import into white List DeviceList setup EPD power on and join network online Data import and template EPD Controller for EPD device managm...

Page 62: ...om imported data and you can choose what column of data needed to be shown Image You can upload colorful images and it will automatically be transferred to red black and white Shape System support rectangle circle and triangle shapes Barcode System support Code 39 barcode QRcode ...

Page 63: ...anager 4 3 5 Combine the Template and Item Data After import data and make the template we can combine them for regular data auto update 1 Select Item Group which is from Item Data 2 Click on the component you can select value at the right Drop down menu ...

Page 64: ...ide whether an object show or not depends on the specific item values For example word becomes red when temperature is over 40 The next step is demonstration of how to achieve this goal a Make two objects which show conditions are opposite Click one object Click the radio of the option in the show condition ...

Page 65: ...er Manager It will pop up the dialog and fill the condition to show up this object Note if this item value is number you can use all operations If this item value is character you only can use or Finish the show condition setting Click another object ...

Page 66: ...option in the show condition It will pop up the dialog and fill the condition to show up this object Note if this item value is number you can use all operations If this item value is character you only can use or Finish the show condition setting ...

Page 67: ...r EPD device management Install ePaper Manager Add Gateway to ePaper manager Add Router to Gateway DeviceList setup Add Gateway Router Mac address of EPD device Import into white List DeviceList setup EPD power on and join network online Data import and template EPD Controller for EPD device managment Template data binding EPD controller Associate the device and data EPD System automacatelly opera...

Page 68: ...mage on EPD device 2 2 Refresh user may control EPD device to refresh 2 3 Transmit user can delivery image to EPD device 2 4 Cancel user can cancel the transmitting task 2 5 Carousel user can setup carousel mode to EPD device this feature is only for EPD 092 132 model 2 6 Schedule User need to setup EPD device data delivery schedule Note The timezone is determined by browser s UTC time User need t...

Page 69: ...er may setup the schedule date and time from system 1 Select binding data icon Install ePaper Manager Add Gateway to ePaper manager Add Router to Gateway DeviceList setup Add Gateway Router Mac address of EPD device Import into white List DeviceList setup EPD power on and join network online Data import and template EPD Controller for EPD device managment Template data binding EPD controller Assoc...

Page 70: ... 3 Binding Product item data with APP Note User can import data and binding data to the EPD device in this web page We also offer user use handset APP to binding device data and EPD as following User can choose one to completed this binding task ...

Page 71: ... will see the icon in your desktop Please check your device linked with internet Launch the app by click the icon Enter the server location account and password to sign in e Paper Manager Install ePaper Manager Add Gateway to ePaper manager Add Router to Gateway DeviceList setup Add Gateway Router Mac address of EPD device Import into white List DeviceList setup EPD power on and join network onlin...

Page 72: ... Enter your Tag Code and Item Code information to do bind action User with the PWS 472 device can scan a barcode to quickly bring the Tag Code and Item Code information into the fields Success information window will show up ...

Page 73: ...63 EPD 023 User Manual Chapter 4 EPD 023 in ePaper Manager Click the transmit button to transmit image to tag device Success information window will show up ...

Page 74: ...EPD 023 User Manual 64 4 Binding template ...

Page 75: ...r Manual Chapter 4 EPD 023 in ePaper Manager 5 There are 4 actions for you to select the action Preview Current EPD device image preview Refresh Re fresh image Transmit Transmit image Un bind the EPD device and Item ...

Page 76: ... associate above item the association is in the 4 2 7 4 Import RunCard Data need to include field name WorkID and data Work001 Install ePaper Manager Add Gateway to ePaper manager Add Router to Gateway DeviceList setup Add Gateway Router Mac address of EPD device Import into white List DeviceList setup EPD power on and join network online Data import and template EPD Controller for EPD device mana...

Page 77: ...the image as below Action2 light up LED to guide the picker to pick the material Below is the comparison between traditional card and EPD 3 When picker see the LED indicator on the drawer Action1 Picker take out the material according to the EPD s information Action2 Picker user barcode scanner to scan the QR code Aciton3 ERP system will update the stock status and trigger the API to request EPD t...

Page 78: ...EPD 023 User Manual 68 4 3 9 Clear Events and Data of MongoDB 1 Click Setting System on the side bar menu and Click the Clear Data Button 2 Clear device events 1 Open the Clear Device Events section ...

Page 79: ... Enable switch to ON and select the days how often system will begin the clearance and then click save button to finish this configuration 3 Clear events manually Select the clearance date Reminder the events between the date and before will be cleared and click the Delete button to begin to clear data ...

Page 80: ...EPD 023 User Manual 70 3 Clear operation system events 1 Open the Clear Operation System Events section ...

Page 81: ...ual Chapter 4 EPD 023 in ePaper Manager 2 System automatically clearance Change the Enable switch to ON and select the days how often system will begin the clearance and then click save button to finish this configuration ...

Page 82: ...EPD 023 User Manual 72 3 Clear events manually Select the clearance date Reminder the events between the date and before will be cleared and click the Delete button to begin to clear data ...

Page 83: ...er Manager 4 Clear device data 1 Open the Clear Device Data section 2 System automatically clearance Change the Enable switch to ON and select the days how often system will begin the clearance and then click save button to finish this configuration ...

Page 84: ...EPD 023 User Manual 74 3 Clear events manually Select the clearance date Reminder the data between the date and before will be cleared and click the Delete button to begin to clear data ...

Page 85: ...75 EPD 023 User Manual Chapter 4 EPD 023 in ePaper Manager ...

Page 86: ...d Api to ePaper manager the sample code as below 1 Our API in Javascript below setItemData to update data into ePaper manager and ePaper manager will help forward the data to EPD update Item Data function setItemData var url HOST esl v1 items var type PUT var data items JSON parse log val console log data api url type data function res if res res result alert Item Successfully Updated else alert A...

Page 87: ...ems res items length 0 res items 0 statusCode 202 res items 0 statusCode 200 alert Update Sensor Data Command Sended else alert Ajax request error For more API user may check next chapter 4 5 Control EPD Data through ePaper Manager API 1 Upload EPD Data path esl v1 items method POST header Basic Authorization body paramters code string name group name string content JSON string body example items ...

Page 88: ...th esl v1 items method DELETE header Basic Authorization body parameters code string body example items code X001 response example result true 5 Get EPD Tag AgentID path esl v1 tags agentid method GET header Basic Authorization url parameter itemcode ITEM CODE response example agentid 00000001 0000 0000 0012 4b001557aa72 6 Get EPD Tag Status path esl v1 tags status method GET header Basic Authoriz...

Page 89: ...s you only need to give at least one tid or tem platename iid or itemcode mid bindings did 32 itemcode Stop0002 templatename Bus Stop Demo Init agentid 00000001 0000 0000 0012 4b001557a682 item code Stop0002 response example result true 9 Transmit Image path esl v1 tags setImage method POST header Basic Authorization body parameters agentid string refresh optional default 1 number available values...

Page 90: ... 11 Refresh Image path esl v1 tags refreshImage method POST header Basic Authorization body parameters agentid string page optional default 0 number available values 0 maxpagesize 1 body example agentid 00000001 0000 0000 0012 4b001557aa72 page 0 response example status refreshing image 12 Get Item path esl v1 items itemcode itemcode method GET header Basic Authorization response example code Tag_...

Page 91: ...ger Feature list 4 6 1 Component list Dashboard 1 Device status Provide EPD device status in system 2 Battery status Show battery status on EPD device 3 EPD Device Show image update status 4 schedule task effective schedule task User can select current schedule in the system ...

Page 92: ...EPD 023 User Manual 82 EPD Controller EPD device search Search criteria Account Group Connecting Status EPD Device Mode Properties Name Panel type total page Connecting status Update Status ...

Page 93: ...EP TRANSMIT REFRESH as the scheduling task daily weekly monthly yearly Bind Item Available Target Product and Data User can manual binding unbinding ITEM DATA to EPD device 1 click the eye image icon 2 select the bind icon 3 system will pop up another page for Available Target Product and Data ...

Page 94: ...EPD 023 User Manual 84 Action Bind Template User can manual binding TEMPLATE to EPD device ...

Page 95: ...it 1 User can re fresh the image on EPD device 2 User can Transmit image to EPD device 3 If user have click transmit or re fresh for the device then the system keep busy not response from device side User can click reset to cancel the execution 4 LED Blinking value maximum is 86400 minimum is 0 duration cycle 1 5 secs ...

Page 96: ...anual 86 Item Data Import ITEM Data Support CSV EXCEL JASON Format Add new data into current item Working Group 1 User can perform different working group in the same system 2 User can add new group by click Add icon ...

Page 97: ...ay Search criteria Account Group Connecting Status EPD Device Mode Action Remote control device 1 Default column is Name and status message 2 User can click icon at the right to select more field monitoring and Get Set Data Template User may add save delete Template Provide image tool Label Text Image Shape Barcode Qrcode ...

Page 98: ...ontroller to bind the tem plate with EPD device Template name EPD Size ITEM DATA group Image direction Background color Display orientation Schematic view 1 EPD controller should setup the binding template 1 Select on component 2 Right side shows the component properties ...

Page 99: ...89 EPD 023 User Manual Chapter 4 EPD 023 in ePaper Manager 1 Select on component 2 right side shows the component properties 3 select the field Value and drop down menu shows data field from item data ...

Page 100: ...EPD 023 User Manual 90 White List Setting File format Epd 023 053 white list setting User needs to import the device list and then the device can join the network ...

Page 101: ...p will proceed Download and Deploy which describe the fol lowing Download This step will download the specific version of package file from FTP server Before proceed this step you need to upload the package file in the upload page Deploy This step will deploy the file and upgrade the EPD tags firmware to the specific version Select upgrade device Package File preparing for the upgrade ...

Page 102: ...EPD 023 User Manual 92 OTA Storage FTP File path setting Setting Role Definition as below Super admin Admin Device admin ...

Page 103: ...93 EPD 023 User Manual Chapter 4 EPD 023 in ePaper Manager Account Group Set the device into group Email Service 1 Click System button under the Setting list ...

Page 104: ...EPD 023 User Manual 94 2 Click Email Service and fill in the following form 3 Setting successfully 4 Add email account list for this service Click Account button under the Set ting List ...

Page 105: ...pter 4 EPD 023 in ePaper Manager 5 Add an admin account Click Save button Email will send to this local user when event occurs Add EPD connection number license Clear Data Event User can query the event by clicking the calendar ...

Page 106: ...EPD 023 User Manual 96 Document User manual Restful API Release Notes ...

Page 107: ...Chapter 5 5 WISE EC EPD Design in Service ...

Page 108: ...ctions for low power etc Immediate scheduling information to end user Control stock levels in stocktaking mode Flexible content editor for users Creation of templates with simple GUI Content previews for system management Auto generated content by system Easily check product expiry dates Finally Applying Advantech EPD series solution and system integrators and devel opers can focus on their own ap...

Page 109: ...uirements For software development Advantech WISE EC software team can assist customers to establish an environment for software development and evaluate the amount of time and resources needed If customers outsource software development to a 3rd party Advantech can also cooperate with the 3rd party and provide proficient consult ing services With Advantech s professional support the design proces...

Page 110: ...he product s efficiency and stability are also an important part at this stage especially As a sup portive role Advantech primarily helps customers solve their problems in the testing process and will give suggestions and tips as well Through an efficient verification process backed by our technical support customers are able to optimize their appli cations with less fuss Furthermore Advantech s t...

Page 111: ...pt global warranty service Product defect in design materials and work manship are covered from the date of shipment All customized products will by default carry a 15 months regional warranty service The actual product warranty terms and conditions may vary based on sales contract All 3rd party products purchased separately will be covered by the original manufac turer s warranty and time period ...

Page 112: ...will be determined by ADVANTECH at its sole unfettered discretion The product is damaged beyond repair due to a natural disaster such as a light ing strike flood earthquake etc Product updates upgrades and tests upon the request of customers who are without warranty 5 3 2 Repair Process 5 3 2 1 Obtaining an RMA Number All returns from customers must be authorized with an ADVANTECH RMA Return Merch...

Page 113: ... the outside of the carton and attach the packing slip to save han dling time Please also address the parts directly to the Service Department and mark the package Attn RMA Service Department All products must be returned in properly packed ESD material or anti static bags ADVANTECH reserves the right to return unrepaired items at the customer s cost if inappropriately packed Besides that Door to ...

Page 114: ...customers do not return the signed P I within 3 months 5 3 2 4 Repair Report ADVANTECH returns each product with a Repair Report which shows the result of the repair A Repair Analysis Report is also provided to customers upon request If the defect is not caused by ADVANTECH design or manufacturing customers will be charged US 60 or US 120 for in warranty or out of warranty repair analysis reports ...

Page 115: ...105 EPD 023 User Manual Chapter 5 WISE EC EPD Design in Service ...

Page 116: ...ations are subject to change without notice No part of this publication may be reproduced in any form or by any means electronic photocopying recording or otherwise without prior written permis sion of the publisher All brand and product names are trademarks or registered trademarks of their respective companies Advantech Co Ltd 2019 ...

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