Glycol Chillers : BC Series with MG Control Instrument
Page: 50
ADVANTAGE ENGINEERING, INC.
525 East Stop 18 Road Greenwood, Indiana 46142
317-887-0729 Fax: 317-881-1277
Service Department Fax: 317-885-8683
Email: [email protected]
instrument will be sent as a replacement.
3.
Return the defective instrument freight pre-paid for a full credit. If the faulty
instrument is not returned you will need to pay for it.
E.
OUT-OF-WARRANTY SERVICE INCIDENT
1.
Call Advantage Service at 317-887-0729 for diagnostic assistance.
2.
If a control instrument is determined to be at fault, you will be referred to the
instrument manufacturer, you have 3 options:
a.
Purchase a new instrument as a replacement.
b.
Send your instrument back for repair, freight prepaid. For a nominal fee
(contact factory for current fees) your instrument will be repaired and
returned.
c.
Purchase a new instrument and repair the old one as a back up.
F.
OTHER INFORMATION
1.
Repair Warranty: 1 year.
2.
Ship to: Advantage Engineering 525 East Stop 18 Road Greenwood, IN
46143 Attention: Repairs. (317-887-0729)
3.
Include in box: part, purchase order, contact name, phone number, symptom (if
available).
4.
For Priority Service, send the instrument to us via overnight shipment. We usually
repair these instruments the same day we receive them!