1. Make a note of the serial number (SN) and part number (PN) listed on the
product label.
2. Address an email to
3. In the subject line of the email, mention that you are requesting an RMA and
include the product serial number (SN) found on the product label.
4. In the body of the email, include the serial number (SN) and part number (PN)
found on the product label and a description of the reason for returning the
equipment.
Obtaining an RMA Number by Telephone
To obtain an RMA by telephone, proceed as follows:
1. Make a note of the serial number (SN) and part number (PN) listed on the
product label.
2. Dial +1.866.865.5180 (toll-free in the United States of America).
Advanced Energy
®
Impac
®
Series 600 Pyrometer
57010228-00C
Troubleshooting and Technical Support Organization
4‑5
