9
2.
Mitel phone does not download its configuration from the TFTP server after you assign an
identity with the UC client.
Verify the following:
NetVanta TFTP service is running.
Select
Start > Control Panel > Administrative Tools > Services
.
Scroll down to
NetVanta TFTP Server
.
Ensure service is set to
Automatic
and is running.
Ensure Windows Firewall is not blocking the TFTP port.
Disable Windows Firewall.
Or
Create an exception for the
NetVanta TFTP Service
program:
For example,
C:\Program Files\ADTRAN\NetVanta UC
Server\Bin\TFTPService.exe
.
Ensure that configuration files exist for the phone being provisioned.
Navigate to .\
Program Files\ADTRAN\NetVanta UC Server\Data\TFTP
.
Ensure (at a minimum) that the following files are present:
mitel_generic.cfg
mitel.cfg
MN_<MAC>.cfg (where <MAC> is the MAC address of the phone being
provisioned)
If they are not present, redo the procedure outlined in
Enabling Mitel SIP Phone
Provisioning on page 2
.
Ensure that the NetVanta UC Server Application Services service has full permissions for
the TFTP folder .
\Program Files\ADTRAN\NetVanta UC Server\Data\TFTP
.
