Adaptec 5325301638 - Snap Server 4500 NAS, Administrator'S Manual

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Networking Issues
96 Snap Server Administrator Guide
The Snap Server Does Not Operate Properly on a Network Running Gigabit-
Full-Duplex
For Gigabit Ethernet to operate properly, both the switch and the Snap Server’s
primary Ethernet port (Ethernet1) must be set to
Auto (autonegotiate). Any other
setting will result in unexpected behavior and reduced performance.
The Network Does Not Have a DHCP Server and the Snap Server IP Address Is
Unknown
Install Snap Server Manager from the Snap Server User CD onto a client
workstation on the same subnet as the Snap Server. You can then use the utility to
discover all Snap Servers on that network segment, and to assign a static IP
addresses as necessary.
Apple Users Cannot Log into the Snap Server as Windows Users
To allow Apple users to access a Snap Server, replicate their user names and
passwords locally on the Snap Server.
An Apple Mac Connection to the Snap Server Is Reset When a Share Is
Updated
A Mac client connected to a Snap Server share may receive a message stating that
the Snap Server will be going down in 5 minutes. This is because the AFP protocol
needs to be restarted. To resolve this issue, reconnect to the share.
Problems Occur with Domain Controller Authentication
You are receiving the following errors in your error log:
SMB: Domain Controller unavailable SMB: Username not connected to
Domain Controller
This means that either your PDC is down, or the Snap Server is unable to reach it.
Because it cannot communicate with the domain controller, it is not able to
authenticate the user. Check to make sure the PDC is online, is consistently
reachable via the network, and that users can authenticate to the PDC.
You Start Your Snap Server but Cannot See It on the Network
10.10.10.10 is the default address for the primary Ethernet port if no DHCP server is
seen on your network. Ensure that the Ethernet cable is connected securely to both
the network port and the server's primary Ethernet port. For the 14000, the primary
port is located on the motherboard; for other GuardianOS Snap Servers, it is the
port labeled port '1'. Also, check to see that the Link light on the front of the Snap
Server is lit (solid green). If the Link light is off, this is normally caused by a