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Mistaken Defects:
If a returned part(s) is deemed to have no defects in the actual product, workmanship, or material; or, the One (1) Year Limited Warranty is voided (see
section 7 below), then any replacement part(s) will not be covered under this Warranty, and the customer will have the following options:
a) Have the original part returned to customer at customer expense.
b) Purchase a new replacement part and have it shipped to customer.
Note:
In the event that the expedited shipment option was used, no refund will be issued.
6. SHIPPING AND HANDLING CHARGES
This Warranty covers shipping to and from Adagio for the first 30 days after purchase by the original purchaser and/or the “original end user” as
previously defined. In order for shipping to be covered under this Warranty, defects must be reported within the first 30 days after purchase by the
original end user.
Mistaken Defects:
should the returned part(s) be deemed to have no defects in product, workmanship, or material, the customer agrees to pay for all
shipping charges incurred, both to and from Adagio.
7. WHAT THIS WARRANTY DOES NOT COVER (Express Exclusions)
Products that are operated in combination with other equipment not furnished or otherwise authorized by Adagio for use with Adagio products.
Damage occurring during shipment.
Damage resulting from someone other than Adagio (or its authorized service technicians).
Post-purchase product damage, including, but not limited to the following acts: misuse, testing, adjusting, installation, maintenance,
alteration, modification, tampering, or servicing.
Any of the following events void the Warranty:
o
Defects or damage resulting from:
a) Use of the product in a manner that is not normal or customary;
b) Improper operation, misuse, or abuse;
c) Accident or neglect, such as dropping the product(s);
d) Contact with sand, dirt, extreme heat, spills of food or liquid, other than water;
e) Any products or parts not supplied by Adagio with the original product.
Damage resulting from “Acts of God” or Nature, including, but not limited to: fire, storm, earthquake, hurricane, or flood.
Defects or damage resulting from acts of war or violence, including, but not limited to: atomic blast, bombings, vandalism, drive-by
shootings, and robbery.
Physical damage to the surface of the products, including scratches, cracks, normal wear-and-tear, or other damage to externally exposed parts.
Damage resulting from failure to maintain an appropriate water level necessary for optimal performance of product.
Damage or discoloration resulting from failure to clean or maintain the pump, stone, and/or any metal.
Color changes on the metal due to the natural patina process.
Flat-rate charges may apply to the repair of products not covered by this Warranty. To obtain information regarding products needing repairs not covered
by this Warranty, please call (801) 255-9484. Adagio will provide information on repair availability, rates, payment methods, and where to send the
components.
8. OTHER LIMITATIONS
This is Adagio’s complete Warranty for our products; it states your exclusive remedies. This Warranty is given in lieu of all other expressed or implied
warranties.
In no event shall Adagio be liable, whether in contract or tort (including negligence), for damages in excess of the purchase price of the product; or, for
any indirect, incidental, special, or consequential damages of any kind; or for loss of revenue or profits, loss of business, loss of information or data, or
other financial loss arising out of, or in connection with, the ability or inability to use the products, to the full extent these damages may be disclaimed by
law.
9. STATE LAW AND OTHER JURISDICTION RIGHTS
This Warranty shall be governed under the laws of the State of Utah. Other states and/or jurisdictions may not allow some of the provisions specified in
this warranty. If so, those provisions may not apply to you. The remainder of this Warranty, however, remains in full force and effect.
Summary of Contents for Water Features
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