Maintenance
Filling Water Tray:
The biggest maintenance requirement is keeping the water tray full of water. Because of evaporation your
water feature will put moisture into the air. The amount of use and the climate will determine how often
you need the fill it. Be sure the water level stays at least above the top of the pump and no more than one
inch from the top of the tray. Filling the water tray any more than one inch from the top can result in
water going over the top of the plastic liner and leaking onto the floor. We also recommend filling the
water tray when the water feature is turned off.
To avoid almost all cleaning and to prolong the life of your water feature, we strongly suggest using
distilled water. This will not leave hard water build-up on the water surface, metal, or pump.
Cleaning Metal:
When it is time to clean the metal portion of the water feature we recommend using a non-abrasive
cleaner with ammonia in it. Most window or glass cleaner works well.
Dull Stone:
Over time, if your stone color dulls or you begin to accumulate hard water buildup, turn off the pump and
scrub the stone vigorously with a firm bristled acrylic brush. This should remove most of the build up. If
it does not, the stone may require a more aggressive cleaning with Lime-A-Way or CLR.
Flow Water / Algae:
If your water feature is in direct sunlight or near a window or door that is often open the water surface
may begin to grow algae. This manifests itself as a slight slime on or a foul water smell. The best way to
combat this is with a few drops of bleach once or twice a month.
We can not emphasize enough the
importance of using only two or three drops at a time and never more than once a week.
Too much
bleach can bleach the water feature and create an uncomfortable chlorine smell. The use of too much
bleach will void all warranties.
Full Fountain Cleaning:
We recommend doing a full fountain cleaning once or twice per year. This will involve removing all the
water from the water tray and cleaning it out, scrubbing down the stone with an acrylic brush, and taking
apart the Water Distribution Unit and cleaning it.
Custom Engraving:
If your stone has a custom engraving be sure NOT to use the scotch brite pad or an acrylic brush over the
area of the engraving. This could result in the custom color being removed from the stone.
For additional assistance, please contact customer service at: (801) 255-9484
or e-mail us at [email protected]
