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CLIENT INFORMATION
CLIENT INFORMATION
Q:
Why can’t I select an item using the interface dial?
A:
To prevent driver distraction, certain items are limited or inoperable while the
vehicle is moving. Use voice commands or pull over to select the items.
Q:
Where can I find the vehicle identification number (VIN)?
A:
Check the label on the driver’s doorjamb.
Contact Us
Acura dealer personnel are trained professionals. They should be able to answer
all your questions. If you encounter a problem that your dealership does not solve
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfied with the decision made by the dealership’s
management, contact Acura Client Relations/Services.
U.S. Owners:
American Honda Motor Co., Inc.
Acura Client Relations
1919 Torrance Blvd.
Mail Stop 100-5E-8A
Torrance, CA 90501-2746
Tel: (800) 382-2238
In Puerto Rico and
the U.S. Virgin Islands:
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
Canadian Owners:
Honda Canada, Inc.
Acura Client Services
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888)-922-8729
Fax: (877)-939-0909
E-Mail: [email protected]
When you call or write, please give us the following information:
• Vehicle Identification Number
• Date of purchase
• Odometer reading of your vehicle
• Your name, address, and telephone number
• A detailed description of the problem
• Name of the dealer who sold the vehicle to you
Acura Total Luxury Care Roadside Assistance
Your Acura TLC Roadside Assistance representative is here to help you 24 hours a
day, 7 days a week by calling (800) 594-8500 (U.S.) or (800) 565-7587 (Canada).
Under your 4-year/50,000-mile (80,000-km) warranty, the following benefits are
available:
• Towing services — full cost of towing to the closest Acura dealer
• Roadside assistance — jump starting, fuel delivery, lockout, and flat tire
• Trip planning — detailed trip routing, emergency services, and more
Warranty Coverages
Below is a brief summary of the warranties covering your new vehicle.
New Vehicle Limited Warranty:
Covers your new vehicle, except for the emissions
control system and accessories, against defects in materials and workmanship.
Emissions Control Systems Defects Warranty and Emissions Performance
Warranty:
Covers your vehicle’s emissions control systems. Time, mileage, and
coverage are conditional.
Seat Belt Limited Warranty:
Covers seat belts that fail to function properly.
Rust Perforation Limited Warranty:
Covers all exterior body panels that rust
through from the inside for the specified time period, regardless of mileage.
Accessory Limited Warranty:
Covers Acura accessories.
Replacement Parts Limited Warranty:
Covers all Acura replacement parts against
defects in materials and workmanship.
Replacement Battery Limited Warranty:
Provides prorated coverage for a
replacement battery purchased from your Acura dealer.
Replacement Muffler Lifetime Limited Warranty:
Covers a replacement muffler
for the duration of the ownership.
Restrictions and exclusions apply to all these warranties. See the Warranty
CD or visit
owners.acura.com
(U.S.) or
www.myacura.ca
(Canada)for complete
descriptions of each warranty, including time, mileage, and other conditional
limitations.
Your vehicle’s original tires are covered by their manufacturer. Tire warranty
information can be found on the Warranty CD or
owners.acura.com
(U.S.)
or
www.
myacura.ca
(Canada).
EPA Contact Information
An owner may obtain further
information concerning emission
warranties or report violations of the
terms of the emission warranties by
contacting:
U.S. Environmental Protection Agency
Office of Transportation and Air Quality
Compliance Division,
Light-Duty Vehicles Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
Email: [email protected]
