ActionTec DataLink V.90 PC Card Fax Modem PCMCIA User Manual Download Page 5 | Manualshive

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1 Introduction

3

Technical Support

Action

tec Electronics prides itself on making durable, high-quality, high-performance

products. If you need assistance, the

Action

tec Technical Support Department is

available every day from 6 A.M. to 11 P.M. (MST) to provide professional support.

Action

tec Electronics, Inc.

760 N. Mary Avenue

Sunnyvale, CA 94085

Techinical Support

Phone: 719.884.8300

E-mail: [email protected]

Web site: www.actiontec.com/support

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Summary of Contents for DataLink V.90 PC Card Fax Modem PCMCIA

Page 1: ...User Guide DataLink V 90 PC Card Fax Modem ...

Page 2: ...95 and 98 5 Windows NT 4 0 6 3 Installing the Modem 9 4 Installing the Driver Software 11 Windows 95 11 Windows 98 15 Windows Me 19 Windows NT 4 0 20 Windows 2000 23 Windows XP 29 5 Installing the Communcations Software 31 6 Troubleshooting 33 Uninstalling the Modem 33 Problems and Solutions 33 Limited Warranty 37 Table of Contents ...

Page 3: ...ii Table of Contents ...

Page 4: ...of Internet Service Providers It also features automatic se lection of the best possible connection protocol Whether faxing sending e mail or connecting to the Internet the Actiontec DataLink V 90 PCMCIA Fax Modem delivers the connectivity solutions needed for today s fast paced environment Package Contents Actiontec DataLink V 90 PCMCIA Fax Modem Modem phone cable DataLink Installation CD System ...

Page 5: ...products If you need assistance the Actiontec Technical Support Department is available every day from 6 A M to 11 P M MST to provide professional support Actiontec Electronics Inc 760 N Mary Avenue Sunnyvale CA 94085 Techinical Support Phone 719 884 8300 E mail techsupp actiontec com Web site www actiontec com support ...

Page 6: ... Software If unsure whether Card and Socket Services are installed insert the Modem If the computer beeps the Modem should be configured and ready to use If Card and Socket Services are not installed the Point Enabler software must be installed Installing Point Enabler If the computer does not have Card and Socket Services the Point Enabler software must be installed This software provides MS DOS ...

Page 7: ...e two examples below show the most effective ranges and work with the majority of computers Example A shows the most common exclusion range Example B is an alternative if Example A does not work Add a line to your config sys file as follows Example A device c dos emm386 exe noems x d000 dfff Example B device c dos emm386 exe noems x c800 c8ff x d000 dfff Note Point Enabler is used for computers wi...

Page 8: ...ings then Control Panel 2 In the Control Panel window double click PC Card A properly installed PCMCIA controller causes the PC Card PCMCIA Properties window to appear If the New Hardware Found window appears the computer s PCMCIA ports have not been configured Follow the installation instructions in the window and refer to the computer s documentation for more information The computer is configur...

Page 9: ... Panel 2 In the Control Panel window double click Devices 3 The Devices window appears In the list box scroll down and click Pcmcia once to highlight If the PCMCIA device is set correctly Started and Boot should appear in the Status and Startup columns respectively 4 If the PCMCIA device is not set to Boot and Started click Startup select Boot in the Device window then click OK 5 Close the Devices...

Page 10: ...the System BIOS Setup routine To do this 1 See the computer s documentation for instructions to run BIOS Setup 2 Once BIOS Setup is running locate the Integrated Peripherals section 3 Locate the COM 2 or COM Port B entry and disable it 4 Save the settings before exiting The computer is configured to use the Modem Next go to chapter 3 Installing the Modem to continue installing and configuring the ...

Page 11: ...8 2 Before You Begin ...

Page 12: ...ide it gently into the slot with the label facing up Press firmly until the Modem is seated completely in the slot If the slot openings are recessed it may be difficult to insert the Modem correctly When the Modem is properly installed it clicks into place especially in newer notebook computers The figure below shows the Modem being installed into a typical notebook computer 3 Installing the Modem...

Page 13: ...nsert the cable into the Modem as shown in the figure below MCaution Be careful not to push the computer against anything when the cable is in place This may bend the connector and damage the pins Keep the area around the com puter clear so the computer can move freely without damaging the cable or connector Next go to chapter 4 Installing the Driver Software to load the software used by the Modem...

Page 14: ...trol Panel then double click System The version is displayed in the General tab If the ver sion is 4 00 950 or 4 00 950A use the Windows 95a procedure If the version is 4 00 950B use the Windows 95 OSR2 procedure Windows 95a To load the Modem s software drivers onto a computer running Windows 95a 1 Turn on the computer 2 Insert the Modem into the computer s PCMCIA slot 3 When Windows detects the n...

Page 15: ... disk click OK and enter the drive letter of the CD ROM drive in the Copy manufacturer s files from text box Click OK again The driver sofware is installed 6 To determine which COM port and IRQ are assigned to the Modem select Start Settings Control Panel Modems then Diagnostics Click COM Port then More Info to view the Modem s properties Next go to chapter 5 Installing the Communications Software...

Page 16: ...s the Modem and the first Update Device Driver Wizard window appears Insert the DataLink Installation CD in the computer s CD ROM drive and click Next 4 Another Update Device Driver window appears After Windows has found the driver software for the Modem click the Finish button 5 IfWindowsasksforaninstallationdisk clickOK thenOtherLocations Select the CD ROM drive and click OK again The driver sof...

Page 17: ...o determine which COM port and IRQ are assigned to the Modem select Start Settings Control Panel Modems then Diagnostics Click COM Port then More Info to view the Modem s properties Next go to chapter 5 Installing the Communications Software ...

Page 18: ...odem s software drivers onto a computer running Windows 98 1 Turn on the computer 2 Insert the DataLink Installation CD into the computer s CD ROM drive 3 Insert the Modem into the computer s PCMCIA slot 4 The Add New Hardware Wizard window appears Click Next ...

Page 19: ...Next 6 In the next window click the CD ROM drive check box then click Next 7 Windows locates the driver software Click Next If a Can t Find Driver error appears see Alternate Windows 98 Installation for an alternate installation procedure 8 In the next window click Finish The driver software is installed Next go to chapter 5 Installing the Communications Software ...

Page 20: ...oes not find the Modem s driver software on the CD see step 7 in the previous procedure abort the process by clicking Back until the following window appears select Display a list of all the drivers in a specific location then click Next 2 When the next window appears click Have Disk ...

Page 21: ... CD ROM drive appears in the Copy manufacturer s files from list box then click OK 4 In the next window ensure ActionTec DataLinkV 90 Fax Modem LK appears in the Models text box then click Next 5 In the next window Windows locates the driver software Click Next 6 When the last window appears click Finish The driver software is loaded Next go to chapter 5 Installing the Communications Software ...

Page 22: ...rt the DataLink Installation CD into the computer s CD ROM drive 3 Insert the Modem into the computer s PCMCIA slot 4 The Add New Hardware Wizard window appears Select Automatic search for a better driver Recommended then click Next 5 The Select Other Driver window appears Select the driver software located in the WIN9XME directory then click OK ...

Page 23: ...fore beginning this installation ensure that the COM 2 port has been disabled in the system BIOS and that the PCMCIA is set to boot and started as described in chapter 2 Before You Begin To load the Modem s software drivers onto a computer running Windows NT 4 0 1 Insert the Modem into the computer s PCMCIA slot 2 Turn on the computer 3 After the computer boots up select Start Settings Control Pan...

Page 24: ...21 DataLink V 90 PCMCIA Fax Modem 4 When the Modem Properties window appears click Add 5 The Install New Modem window appears Ensure the check box is not checked then click Next ...

Page 25: ...ndow Windows detects the Modem as a Standard Modem Click Change 7 Insert the DataLink Installation CD in the computer s CD ROM drive then click Have Disk 8 In the next window when prompted for the path to the files enter the drive letter of the CD ROM drive then click OK ...

Page 26: ...See the Windows NT documentation for details Next go to chapter 5 Installing the Communications Software Windows 2000 To load the Modem s software drivers onto a computer running Windows 2000 1 Insert the Modem into the computer s PCMCIA slot 2 Turn on the computer 3 A Found New Hardware window appears stating that Windows has found a Standard PCMCIA Card Modem 4 Right click My Computer then selec...

Page 27: ...24 4 Installing the Driver Software 7 Double click Standard PCMCIA Card Modem 8 The Standard PCMCIA Card Modem Properties window appears Select Driver then click Update Driver ...

Page 28: ...90 PCMCIA Fax Modem 9 The first Upgrade Device Driver Wizard window appears Click Next 10 In the next Upgrade Device Driver Wizard window select Search for a suitable driver for my device recommended then click Next ...

Page 29: ... select Specify a location then click Next 12 When the next window appears insert the DataLink Installation CD in the CD ROM drive of the computer 13 Enter X Drivers WindXP2k in the Copy manufacturer s files from text box where X is the drive letter of the CD ROM drive ...

Page 30: ...27 DataLink V 90 PCMCIA Fax Modem 14 In the next window click Next 15 The Digital Signature Not Found window appears Read the warning then click Yes ...

Page 31: ... Finish The driver software is installed Note To verify the driver software installed correctly return to the Device Manager and locate Actiontec 56k PCMCIA Fax Modem Double click the icon and in the Driver tab view the driver information Next go to chapter 5 Installing the Communications Software ...

Page 32: ...uter running Windows XP 1 Insert the Modem into the computer s PCMCIA slot 2 Turn on the computer and while it boots up insert the DataLink Installa tion CD in the computer s CD ROM drive 3 A Found New Hardware window appears Select Install the software automatically Recommended then click Next ...

Page 33: ...ng the Driver Software 4 The driver software installs When the last Found New Hardware Wizard window appears click Finish The driver software is installed Next go to chapter 5 Installing the Communications Software ...

Page 34: ... ROM icon then double click setup exe The software installs on the computer If another type of communications software is used ensure it supports the Modem Most software manufacturers have a listing of supported modems on their Web sites If unsure whether the software supports the Modem select Hayes Compatible or Standard Modem during the setup procedure Doing this may work in certain cases Some t...

Page 35: ...32 5 Installing the Communcations Software ...

Page 36: ... 4 Highlight the Modem then click Remove 5 Restart Windows and follow the pre installation procedure described in chapter 2 Before You Begin before attempting a reinstallation Problems and Solutions If the Modem has been reinstalled but it is still not functioning or Windows does not detect it select the symptom then follow the procedure These trouble shooting procedures will correct the majority ...

Page 37: ...o use To correct disable any unused COM ports listed in Windows MCaution COM Port 1 COM 1 is usually required by the computer and should not be removed 1 Go to Start Settings Control Panel then double click System 2 Select Device Manager then double click Ports 3 COM 1 should be listed If COM 2 COM 3 or COM 4 are listed click the icon once to highlight then click Properties 4 When the Properties w...

Page 38: ...t window appears At the prompt enter the fol lowing commands exactly as shown enter means press the Enter key on the keyboard Note If the Windows Directory is not named C Win dows substitute its new name in the entry below cd c windows inf enter rename inf bak enter exit enter 6 The MS DOS Prompt window closes Do not reboot or restart the system Insert the Modem into the computer and perform the s...

Page 39: ... substitute its new name in the entry below cd c windows inf enter rename inf bak enter cd c windows inf other enter rename inf bak enter exit enter 6 The MS DOS Prompt window closes Do not reboot or restart the computer Insert the Modem into the computer and perform the standard installation procedure see the Windows 95 section of chapter 4 Install ing the Driver Software 7 After installing the d...

Page 40: ...ca tions for a period of ninety 90 days from the date of purchase from Actiontec Electronics or its authorized reseller Actiontec Electronics warrants the media containing software against failure during the warranty period The only updates that will be provided are at the sole discretion of Actiontec Electronics and will only be available for download at the Actiontec Web site www actiontec com A...

Page 41: ...ice authorization Dated proof of purchase from Actiontec Electronics or its authorized reseller may be required Products returned to Actiontec Electronics must be pre authorized by Actiontec Electronics with a Return Merchandise Authorization RMA number marked on the outside of the package and sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or s...

Page 42: ...HAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPT TO OPEN REPAIR OR MODIFY THE PRODUCT OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OTHER HAZARDS OR ACTS OF GOD LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW ACT...

Page 43: ...g on local law Dispute Resolution The customer may contact the Director of Technical Support in the event the Customer is not satisfied with Actiontec Electronics response to the complaint In the event that the Customer is still not satisfied with the response of the Director of Technical Support the Customer is instructed to contact the Director of Marketing In the event that the Customer is stil...

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